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“Enjoyable stay”

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BEST WESTERN Glenridding Hotel
Ranked #2 of 2 Hotels in Glenridding
Manchester, England.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Enjoyable stay”
4 of 5 bubbles Reviewed May 31, 2013

Food and service excellent, room spacious, view fab (room 50), reception/lounge lovely. We expected slightly better room furnishings and décor for the price (about £270 for 2 nights B & B on a bank holiday weekend) but it is after all a spa hotel and we chose not to use the spa facilities. Location wonderful.

Room Tip: We had room 50 which had a view of Place Fell and we could just about see bit of the lake.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SueM_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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392 reviews from our community

Traveler rating
    175
    121
    53
    24
    19
See reviews for
64
232
14
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • Any
English first
Chester Le Street
Level Contributor
166 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 bubbles Reviewed May 30, 2013

We stayed at the Glenridding Hotel some years ago and were not impressed however on wanting to revisit the area we decided that we did not want to pay the prices that we recently paid at The Inn on the Lake and decided to give the Glenridding Hotel another try. We were very pleased with our decision.

Our superior room had a lovely view of the lake, was comfortable and well appointed. We enjoyed a swim in the pool which was fairly quiet and nice and relaxing after a day on the fells.

We ate in the restaurant and found the food to be of a good standard. The service was excellent and the head waiter was particularly friendly and efficient.

We thoroughly enjoyed our stay and would recommend a visit to this hotel.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MFC17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keighley, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed May 28, 2013

Ok, so where to start.
Reception
Arrived about 2.00pm only one parking space left (we will come back to that) Receptionist was really nice and helpful (knew her stuff)
Room
Went up to our so called "superior" room. Nothing wrong with the size of it, the furniture however was dated and ugly. For the money we paid I would have expected better. The bed was massive and comfortable (yes it was two single beds fastened together) The bathroom was nice and large. Overall everything was clean.
Pool
The swimming pool was small (to be expected) a little on the cold side (I am not one for saunas but it looked good enough) I have to say though, I enjoyed the pool.
Evening Meal
After our swim we booked an evening meal MISTAKE!!! We booked for 8.30pm. When we arrived there was a sign asking us to wait to be seated (should have also read “and be ignored by the staff”) Finally! we did get seated and given menus. Again after quite a wait we gave our order, which included a bottle of wine, this came about ten minutes later (I should say at this point that the restaurant was quiet, about quarter full) The staff were really nice but seemed disorganised, they kept asking people if they had given their orders yet (shouldn’t they have known?) Starters came after about 20 minutes; they were nice, a bit small. Then the big wait…. Main meal arrived 40 minutes later after we asked how long we were going to have to wait for. The staff did apologise and seemed embarrassed by the whole thing. The meal was ok, again a bit on the small side, nothing to write home about. Now we would normally have a pudding and coffee, but really couldn’t be bothered to wait. The atmosphere was depressing I think all the guests were giving off bad vibes as they were also experiencing the same as ourselves.
Packed lunch
If you want a packed lunch you need to order one the night before. We did this and the lady who took our order was lovely. The sandwiches were nice, but it turned out they would have been cheaper in the little shop across the road, whether they would have been as nice is another matter.
Breakfast
Now I really enjoyed this, good choice, veggie option. Service better than the night before. Plenty of toast (extras if you want)
Car park
Not bad if you can find somewhere to park. We went out for the day and the only spot we found was tiny. Just managed to squeeze in.
Overall
Our stay was enjoyable but I am afraid to say that it was not good value for money. Everything just fell a little short of the mark and needed a little more attention. We complained regarding the evening meal at reception as we were checking out. The receptionist was sympathetic and said that quite a few people had also been unhappy about things. Would I stay there again? No Would I recommend others stay? Not really

Room Tip: Don't have the evening meal
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank MrsWinks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 26, 2013

All staff were very polite and helpful, even when rushed off their feet! Our dog was made to feel very welcome! The food was great, excellent location for walking or relaxing by the lake all round fantastic stay.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA, USA
Level Contributor
173 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
2 of 5 bubbles Reviewed May 21, 2013

We didn't stay here but ate in the restaurant one night. An innocent mistake. We knew it was a mistake right after we sat down since we were the only ones in the restaurant. Both the waitress and the kitchen needed a lot of training. The Finnish girl who served us might have treated the whole situation as if we were in the Laplands. The food that came out of the kitchen probably could have been considered OK if it was in the Lapland too. If it wasn't so funny, it would have been sad.

  • Stayed May 2013, traveled as a couple
    • Value
    • Service
Helpful?
6 Thank AllanChg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billigham
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed May 21, 2013

We called in recently as passing by on the way to Windermere and decided on the sunday lunch that was advertised. The choice was roast pork with all of the trimmings. We paid £10.95 each for 2 adults and it was very poor. We asked for the trimmings that it was advertised as coming with and told no stuffing and no crackling available and that the chef usually cooks roast beef but only pork today. The portion was of child size. Never again.

Stayed May 2013, traveled as a couple
Helpful?
7 Thank colleen f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 19, 2013

We stayed for two nights and enjoyed the stay very much. The staff were very friendly and helpful. The evening meals were superb and reasonably priced. Would definitely recommend this hotel for location and good value.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jdb234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Glenridding Hotel

Property: BEST WESTERN Glenridding Hotel
Address: Glenridding CA11 0PB, England
Location: United Kingdom > England > Cumbria > Lake District > Glenridding
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Glenridding
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Glenridding Hotel 3*
Number of rooms: 36
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Also Known As:
Best Western Penrith
Penrith Best Western
BEST WESTERN Glenridding Hotel England

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