Myself, my husband and my daughter stayed at this hotel in August 2012. I had read most of the reviews both good and bad and decided to book as it was right next to the lake where my husband was doing a triathlon and I thought I'd give it the benefit of the doubt. Suffice to say that my experience is too long with too much detail to write about so I apologise for that to any readers HOWEVER I would say the following, the hotel is lovely, the view is amazing and the staff and food are top notch EXCEPT that if your booking doesn't quite go to plan which ours didn't then don't expect that you'll be treated in a dignified fashion. Whilst efforts were made to right our issues which did indeed make our stay much more comfortable the 'attitude' from the GM was certainly exactly as described in the other reviews you read on this page and frankly as it transpires that she is the owners daughter this pretty much explains it all. As I learnt to my peril with Best Western when you book with them always ring the hotel direct to pass on any special requests or information as the communication channel doesn't work or at least it didn't in our case. There is a common theme amongst the poor reviews on this hotel, that in itself speaks volumes, venture to this hotel with no expectations and with any luck you won't be disappointed!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Cheap Tickets, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Best Western Glenridding Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Penrith
- Penrith Best Western
- Best Western Glenridding Hotel England