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“5* All Round”
Review of Los Hidalgos Hotel

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Los Hidalgos Hotel
Ranked #17 of 27 Hotels in Santillana del Mar
Certificate of Excellence
Croydon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“5* All Round”
Reviewed February 11, 2013

An absolutely fantastic stay in this hotel. I am a Spanish teacher who took 29 students and 2 other teachers. Could not fault it in the slilghtesst. The hospitality of staff and indeed the food, was wonderful. Accommodation was also very good. Students had televisions in their rooms and many were watching programmes in Spanish. Spotlessly clean and rooms tidied every day. The shower was really lovely too! All students were very pleased with the place and we all felt very comfortable here. Nothing was too much trouble and I felt as if I had known those in the hotel all my life. They not only cater for schools but for private holidays which is something I will be doing with my own family as this accommodation was far better than any 4* accommodation I have ever been in. The owner, Paco and indeed all of the other staff were incredibly kind to us and the students also. Food was in abundance and I definitely recommend the 'codido montanes'. Can't remember the last time I truly enjoyed myself in a hotel and looked forward to seeing the people and chatting with them. Thank you very much to all of you for making our trip so incredibly special. Sois todos maravillosos :) Rosa Lopez

  • Stayed February 2013, traveled on business
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Helpful?
1 Thank Rose L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo F, Propietario at Los Hidalgos Hotel, responded to this review, February 14, 2013
Google Translation
Estimada Sra Rosa López:
Muchisimas gracias por sus amabilisimas palabras.
Ha sido un absoluto placer tener a su colegio alojado con nosotros
Clientes como ustedes hacen facil esta profesión
Esperamos verles pronto de nuevo
Reciban un cordial saludo
Paco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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111 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Rotherham, England, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 11, 2012

This hotel was so friendly and comfortable. The staff could not do enough for us and were welcoming. The owner Paco turned up at the dining room every meal time to ensure things were ok and he encouraged the pupils to speak Spanish. The rooms were more than adequate for the pupils who enjoyed the facilities, and a living room was made available to us every evening for quizzes/games etc (we were only a small group of 20 ). The hotel was a 2 minute walk away from the centre of the historic village and was very convenient. The food was generally good so that even the fussiest of our pupils was able to eat something. If we ever had a problem the staff were quick to deal with it. The only slight complaint was that vegetarian options and packed lunches were not very varied or imaginative. I would certainly recommend it to any school trip and indeed i would like to visit again myself (without 20 kids in tow!).

  • Stayed October 2012, traveled on business
    • Value
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Helpful?
Thank Helen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 19, 2012

I'm another teacher who has used this hotel with groups and welcome was non less than brilliant. Staff were friendly and couldn't have been more helpful. Traditional and fairly basic, but comfortable and clean rooms with an unbeatable location. I am also a very seasoned traveller as an individual and I would consider staying here again students or no students! Who needs grand luxury when you can stay here instead?!

Room Tip: Just tell the staff what you want and they will pull the strings!
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  • Stayed July 2012, traveled on business
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Helpful?
3 Thank 2Cornflakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 1, 2012

Being a hotel that takes school parties I had my preconceptions. I was wrong and will be heading back for my own holiday later this year, so yes I am a teacher and more than anyone doesn't want children running around on my holiday.
We were made to feel more than welcome and valued. The rooms were traditional and Spanish which let's face it who wants to go to an old Spanish town and stay in an English styled hotel. The park area out front of the hotel gives it a vibrant and authentic character.
. The food I thought was fantastic, when I'd almost finished one course I was offered more every single time and liking Spanish food this happened a lot.
A great hotel in a lovely town well worth a visit.

  • Stayed July 2012
    • Value
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Helpful?
2 Thank mikebrownontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 31, 2012

I have just returned from a 5 day stay with 40 English students and thanks to the hotel staff, we had an amazing time. Students were made to feel welcome, food catered for all tastes and there was a general sense of being made to "feel at home," which was reallyy appreciated by both staff and students.

The location is superbe - just a 2 minute walk from the heart of Santiillana. There is also a lovely, quiet park area right outside.

My partner and I will be returning very soon, without the kids this time though!

Pacos, Miguel y todos los otros que trabajan a Hotel Los Hidalgos - muchas gracias por su hospitalidad por la parte de nuestros estudiantesy profesores y espero que veremos de nuevo en agosto

  • Stayed July 2012, traveled on business
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Helpful?
1 Thank Jenna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
216 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed April 26, 2012

Stayed here as a teacher with a school group.Excellent location - ideal 2 min walk from beautiful town centre. Perfect for touring region. Staff were very helpful, kind and prepared to do anything to help.Food was good and kitchen staff were very flexible, ready to listen to the whims of UK kids!. Traditional meals provided for teaching staff were perfect with generous servings. Rooms basic and dated but clean and practical. Free internet was apprechiated. Nice sitting area by recption and excellent green space around. Very good value for money. A practical and helpful little place. Fantastic views of Cantambrian countryside from window.

Room Tip: 101 has nice patio area ;-) and internet works here (does not work on 2nd floor)
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  • Stayed April 2012, traveled on business
    • Value
    • Location
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Helpful?
5 Thank mariabud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edufuentes, Gerente at Los Hidalgos Hotel, responded to this review, April 28, 2012
Dear Guest:
I sincerely appreciate your opinion about your stay at our hotel.
Attention to our customers, and particularly to student travel groups is our main priority.
This year will get free WiFi throughout the Hotel
Thank you very much
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid
Level 5 Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed March 25, 2011

First I have to say the staff very pleasant but the rooms were not clean. the shower head would not stay on the bracket so it had to be held. We did not have a bathroom mat and on the third day everyone in our group complained they had no toilet rolls.
My wife dropped a tablet by the bed and found it covered in fluff. One of our group complained there were ants in her room, nothing was done about it despite promises.
But the real problem was the food, it was (apart from beef stew on friday) terrible.
the owner tried to make as much profit by serving cheap rubish. for example the
albondigas (meat balls) were half normal size and made of cheap sausage meat.
also a small piece of fish with looked like regurgatated vegtables.
This hotel spoiled some good days we had in the picos. Pmac, Madrid

  • Stayed March 2011
    • Value
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Helpful?
4 Thank pmacMadrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Los Hidalgos Hotel

Property: Los Hidalgos Hotel
Address: del Revolgo, 39330, Santillana del Mar, Spain
Location: Spain > Cantabria > Santillana del Mar
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #17 of 27 Hotels in Santillana del Mar
Price Range (Based on Average Rates): $
Hotel Class:2 star — Los Hidalgos Hotel 2*
Number of rooms: 40
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