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“A lovely surprise”

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Hotel Museo Los Infantes
Certificate of Excellence
Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A lovely surprise”
5 of 5 bubbles Reviewed July 15, 2013

I stayed at "Los Infantes" on the way to Santiago by foot and was delighted to come across this unfussy boutique hotel. My host was responsive and full of local knowledge, my room was clean and comfortable, the food was tasty and plentiful and there are lots of lovely common areas (indoor and outdoor) which are perfect for unwinding with a glass of wine.

  • Stayed April 2013, traveled solo
    • Value
    • Location
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Helpful?
2 Thank ElifWeatherman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hInfantes, Manager at Hotel Museo Los Infantes, responded to this review, July 27, 2013
Thank you for your coment bravehearth 24. We apreciate you give value to the antiques and the effort of all the staff to make your visit a gre3at experience. Next time do not hesitate to stay longer and please ask us for advise, we have great recomendations.
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217 reviews from our community

Traveler rating
    104
    75
    19
    8
    11
See reviews for
58
113
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • English first
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English first
Milton Keynes, England, United Kingdom
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed June 29, 2013

Very clean comfortable hotel. They made 10 cyclists very welcome and looked after our bikes overnight. Familiy run and they were really great. Their restaurant was closed the veining we were there but they made arrangements for us to eat across the road. Realyy good food and all in all great value with lovely friendly and helpful owners.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hInfantes, Manager at Hotel Museo Los Infantes, responded to this review, July 27, 2013
Hello David! We sure remember you and your group. It was really nice to meet you and spare some great tiemes together. We laugh and talk like alltimes friends. Have a great journey!! :-)
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Madrid, Spain
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 12, 2013

We were impressed by the decoration of the common areas of this outstanding hotel, exquisite paintings ,clocks , books ,etc, .an open fireplace in dining area adds to the atmosphere..
Fantastic staff who go out of their way to answer any question or help with other matters like umbrellas, maps special local points of interest.
The rooms had very comfy beds,clean bathrooms and enough space for a young child to run around.
We opted for breakfast and three course dinner at the hotel and enjoyed a good variety of regional Cantabrian dishes ,(cocido montanes, sobaos pasiegos),at a very reasonable price.Breakfast was buffet style, sufficient variety .
Some parking space is available across the street (limited space) and next to the annex building (ample), which is about 150 m. before you reach the main building if you are coming from Santander direction.( C-131).WI FI is available in the lobby but coverage is weak in the rooms, but there is a computer for free use near the recetion. If you are into heraldry than this is must see town! There is a little garden in front of the hotel in case the weather is fine.
We would like to thank Fernando and his brother for the kind attention and will definatly come again to this little jewel of a town!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank comeforme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hInfantes, General Manager at Hotel Museo Los Infantes, responded to this review, May 14, 2013
Thank you comeforme for your commets, we are please to find reviews like yours to help us improve our service. We are really please to see the rewards of our efforts in service giving, we love our job, thanks for the comments! Fernando and the rest of the satff
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Santillana del Mar, Spain
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 28, 2013 via mobile

A very nice hotel central location friendly staff.
Breakfast good.
And good food the traditional Cantabria food.
Always feels like comming home when stay there.
Hope staying with you soon again thanks

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karaburun2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hInfantes, General Manager at Hotel Museo Los Infantes, responded to this review, May 14, 2013
Thank you Mr. Hans for choosing this hotel. We try to do the job our best and as you said with a happy smile on our face. We do love what we do and we love to see you get the message, great experiences are our main goal. :-)
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Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed April 1, 2013 via mobile

Character family run hotel. Room with en suite facilities on the main village road. Parking opposite, had to pay the village lady 12 euros as the hotel spaces were full.
cobblestones craft shops village around the corner. Lots of Spanish people walking around the village as it was Easter.
Breakfast and evening meal excellent service and quality- at a good price bookable on registration.
The family of brothers and sister in reception and restaurant were English speaking and very friendly and helpful.
A very good overnight stop and much better value than the Parador!
We felt well cared for and the hotel had lots of interesting artefacts .
There was wi fi connection, best in the lobby near the hotel's computer which you could also use. The younger brother on reception even gave me a few tips on how to use my mobile and facilities. The hotl is on Facebook too.
The breakfast was more basic with some electrical cut off of the lights but the sister was attentive.
We would recommend this hotel and the owners.

Stayed March 2013, traveled as a couple
Helpful?
1 Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hInfantes, General Manager at Hotel Museo Los Infantes, responded to this review, April 26, 2013
Thank you for your comments. As you said this is a small familly business and us, the familly are working to make your staying into special experiences, feeling like home when you are not and being helped and supported at any time. Thanks again and hope to see you again soon.
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Baak, Gelderland, Netherlands
Level Contributor
104 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed June 7, 2012

This was e great hotel . They helped us to put our bicycles in their garage. The room was clean , en reasonable priced. The breakfast was great.
They could help that it was rainy,but otherwise they would have tried. Easy going place with an nice atmosphere e. Als good base for a trip to los picos d'europa

Room Tip: rooms on the side are more quiet
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Albert t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hInfantes, General Manager at Hotel Museo Los Infantes, responded to this review, April 26, 2013
Thank you very much Albert for your comments. Next time we will try to get off the rain ;-) Have a nice and save tryp on your bikes!
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Wivenhoe, Essex
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed May 24, 2012

Great old-fashioned customer service, from experienced and very helpful staff is the norm here, and all of us loved this hotel.
Lovely individually, and tastefully, furnished rooms, lots of antique pieces all over the building.
The town is best experienced on your own, on foot (almost no traffic - hoorah) - so stay overnight and wander around when all the tour groups have gone, or in the early morning before they get there - its a wonderfull place to see in the evening, ther arew some excellent bars/restuarants.
Don't forget the marvellously gruesome Torture Museum....

Room Tip: If you have the money, try for a balcony room at the front - but don't get too hung up over it...
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  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dvarpala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hInfantes, General Manager at Hotel Museo Los Infantes, responded to this review, April 26, 2013
Thank you dvarpala for your comments. The title "Great Experience" is our fist goal. We are really pleased you used those words. We hope to see you by next time. Have a nice tryp!
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Additional Information about Hotel Museo Los Infantes

Property: Hotel Museo Los Infantes
Address: Avenida Dorat 1, 39330, Santillana del Mar, Spain
Location: Spain > Cantabria > Santillana del Mar
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #7 of 27 Hotels in Santillana del Mar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Museo Los Infantes 3*
Number of rooms: 27
Official Description (provided by the hotel):
Los Infantes Hotel is a XVIII century palace. This countryside hotel decorated with antique furniture and objects is located in the centre of Santillana del Mar. It also offers a joined building located at one hundred meters of the main building. It is equipped with: Standard rooms carefully decorated in a classic style with full bathroom, telephone, television; Superior beautiful rooms; and cozy Junior rooms. The Joined Building has Studio Apartments and Apartments with kitchenettes. Apart from these, the hotel provides excellent services such as restaurants, cafe, reception rooms and private parking. ... more   less 
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