This is an expensive boutique hotel in the heart of the town of Soller.
It is a most wonderful building, probably C18th with fabulous gardens, a pool to die for with the back drop of the Tramuntana mountains adding value to every moment.
The architecture and the proposition is potentially worth the ticket price, but it feels like the owner has left and the managers left in charge don't quite get it... Although they are nice guys.
It is the little things that need to be right if an experience is going to be premium.
The towels need to be well laundered, not rough as a badgers bottom.
The light bulbs need to be replaced when they have failed.
The flex from the side lights needs to reach their sockets.
The air conditioning needs to cool rather than just blow.
The hot water needs to be hot.
The complimentary instant coffee in the double room needs to be for two people not one!
The complimentary beer on arrival would be better served with more style, in a correctly sized glass, not an old pint glass.
Somewhere to put your used pool towels.
My summary would be bring back the owners or recruit a new general manager that understands the difference between happy go lucky and world class.
The right price for our stay, with the present happy go lucky approach, would be 30% less that that charged this morning.
Deliver world class details and the price would be correct.
Presently the CA'n Roses over promises, over charges and under delivers. I would have it the other way around and this would not be difficult!
Breakfast was excellent!
- Official Description (provided by the hotel):
- A small alleyway named Quadrado 9. Enter through an ancient gate. The patio like a Shakespearean setting but real. 8 rooms competing which is the best. The two happiest chambermaids in town. A giant pool surrounded by 2000 sqm of palmtree paradise. A small bar where every guest is their own bartender. And roses everywhere. Painted, arranged, applied. That's our name. ... more less
- Reservation Options:
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- Also Known As:
- Ca`n Roses Hotel Soller
- Ca'n Roses Soller, Majorca