Very pleasant villa but bathrooms could do with a facelift, other than that the villa was clean and tidy.
Veranda cushions would benefit from cleaning as they were stained.
Margarita very accommodating, helpful and cleared the rubbish each morning. The towels were changed mid week which was great.
We had a great holiday.
From the offset the owner Margarita was hostile and rude. Two days into our holiday, the extractor fan in the kitchen caught fire, luckily one of us managed to put the fire out before it spread too far. To then find out that not one of the fire alarms had batteries in. Margarita didn't handle this very well, and was extremely defensive and blamed us for the fire. We were then disrupted by painters, electricians and cleaners and had an unusable kitchen for 4 days. Margarita would come round every morning and fill the pool up as there was obviously a leak. We felt very on edge the whole time, she'd come around unannounced, once coming in at 11:30pm after we told her air conditioning unit was leaking at top of the stairs, which we said could wait until the morning. We didn't kick up a fuss about anything as we wanted to enjoy our holiday as best as possible. We felt we deserved some kind of compensation for the fact we could have lost our lives the night of the fire and then couldn't cater for ourselves for days which we'd paid for self catering. Let alone the air conditioning not getting fixed and having to sleep on the living room floor as the upstairs bedroom was unbearably hot. Margarita is a very bad host, she was rude, defensive and aggressive and has no concept of the meaning of privacy. I haven't even gone into other issues we had with her and her property. I would steer well clear, very over priced for what your paying for and terrible customer service.
This is a great villa in a lovely location. This part of Mallorca is beautiful, and being just outside the town of Pollença, and only a short drive from the lovely beach at Port de Pollença it is in a very convenient location. It is also just over the road from Lidl, so we were able to pop over and get fresh bread every morning. We were lucky to have fabulous weather, and so enjoyed using the pool every day. As our youngest child is just 2, it was really good to have the main pool gated off. The small pool was all within his depth and had steps going down into it, so we didn't have to worry about him too much with that. The villa itself is spacious and comfortable. The Kitchen is very well equipped - I think it is the first time I have been on holiday and had genuinely sharp knives, potato peelers that work and good quality pans to use (it is the little things that please me!), and it was so convenient to have a dishwasher! There are also cupboards with games in the lounge, English books and a dvd player (worth bringing a few films, although the kids did seem to enjoy the German cartoons on cable!).
Margarita met us when we arrived and showed us to the villa, and then came every morning to clean out the pool and water the garden, so if we had any problems or queries she was always on hand to sort them out.
We've just returned from a lovely holiday staying in this villa in Pollensa. Everything is just how the photos show, very comfortable, plenty of space, lovely quiet lane, yet in a few minutes you can walk to the local supermarket, or drive to Puerto Pollensa in 5 minutes.
Margarita the owner ensures that you are happy with everything and advises you of the local markets etc.
We would definitely return.
Just back from 2 weeks in this lovely villa. Our host Margarita met is and was very helpful. The pool and jacuzzi were fantastic. Eating dinner under the terrace and barbecuing in the outdoor bbq was great. 5 minutes walk from Eroski where you can buy everything you need. 15 minutes walk to the stunning Pollensa and a 5 minute drive to Puerto Pollensa. We would definitely return to this villa.