Myself and my girlfriend booked a 3 night stay with 2 evening meals and breakfast each morning with double room and balcony , On our arrival we were checked into a family room with an adjoining door that was not locked, We asked if we could be moved and were put in a second room which was a twin room.This room had wet patches on the carpet,balcony door would not close,shower was broke and remote control was not working.We rang reception it took an hour for a manager to come see us, when she did she was very rude and smart,we thought about leaving for another hotel and said this to the manager and her reply was go ahead and there will be no charge,we were appalled by the reply and asked a charge for what and she said a cancellation fee.We agreed to a room without balcony for the night and were told we would be sorted out the following day we heard nothing.the third room had no hot water for showers we let reception know and were told they have a new eco boiler system and would increase the temperature which did not work till the last night of our stay.our last morning we went for a swim and were told we could only use a section of the pool because there was swimming lessons on.
our weekend away was ruined by the attitude and incompetence of the riverside park hotel and staff in which we did not even recieve an apology.
We seen this deal in the evenning herald with chocolates and a drink on arrival with a late checkout we did not receive any chocolates or drink, instead we were met with the above hassles.
I would not advise anybody to waste there hard earned cash in the riverside park hotel .
- Official Description (provided by the hotel):
- Steal away with someone special or a family break to the Riverside Park Hotel and Leisure Club Wexford where you'll be welcomed with 4 star hospitality and set free to unwind in your beautiful hotel room or explore the county as you please. During your stay, you will also enjoy complimentary access to the Leisure Club, one of the finest in Wexford. Relax and unwind in the pool, sauna, steam room or jacuzzi a truly great experience. If you're the more active type, inspire yourself in Enniscorthy and surrounding countryside with challenging or relaxing walk or ride through the Blackstairs Mountains or visit the National Irish Heritage Park only 15 minute drive. Whatever your choice, Wexford's got something to offer with nature, history, scenery and the ever famous craic. You'll also be spoilt for choice with a number of dining options, including the lively Alamo Steakhouse located in the hotel, the exquisite Moorings restaurant or just relax in the Promenade Bar with a full bar menu and daily carvery. Each morning enjoy a freshly prepared continental buffet and full Irish breakfast served to your table. ... more less
- Reservation Options:
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- Also Known As:
- Riverside Park Hotel