My family stayed here in August for several nights--we booked last minute (at a busy time) and they were very accommodating. The rooms were clean and modern, and the staff was friendly and helpful. It's located right near the big square and is about a 30 second walk from the water. (If you're looking for a swim-able beach you'll have to walk farther, though--the closest beach in Nafplion is a little offset from the town.) It's also not far from the bus station--maybe a 10 minute walk, a straight shot--very doable. The view from the hotel is great!
The only downsides I really noticed were that noise in the hallway and street could be a little loud (but hey, it's a hotel) and that, as some others have mentioned, the bathroom is only separated from the room by a thin wall of frosted glass, which could be awkward if you were staying with someone you didn't know well.
The staff was particularly attentive to our requests--we lamented that in a season with so much good fruit the only fruit they had out at breakfast was canned, so we submitted a suggestion for fresh fruit on a comment slip--the very next day they had put whole apples out at breakfast.
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