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“Mixed Feelings”

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Ananta Spa & Resorts
Ranked #4 of 42 Hotels in Pushkar
Certificate of Excellence
Wellington NZ
Level 5 Contributor
90 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Mixed Feelings”
Reviewed April 8, 2014

The rooms here are interesting, they feel a lot older than they really are due to the choice of very dark wood and old style furniture. The air conditioning fan is either on or off. The rooms all seem to be set in groups of 4 and ours was a long way from reception, good thing they have those go-karts to move around in!
Breakfast was OK, service really bad. Every cup of coffee / tea had to be asked for and this meant actually walking up to the desk and asking not just flagging down a passing waiter.
Bizarrely mini bar prices seemed to be 50% of those charged in the bar.
You definitely need transport to get into Pushkar town

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KiwiTraveller063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajesh-Ballabh, General Manager at Ananta Spa & Resorts, responded to this review, April 17, 2014
Dear Guest,

Greetings from Ananta Spa & Resorts Pushkar!

Thank you for sharing your feedback with regard to your recent stay at Ananta Spa & Resorts, Pushkar.

At the outset, please do accept my sincere personal apologies for the inconvenience caused to you during your stay at our hotel. We endeavor to be consistent in ensuring that we deliver excellent service.

I have since addressed the issues with the concerned department heads personally. I assure you that corrective action has been taken and I am confident you will notice a marked improvement during your next stay with us.

While I can fully understand that this might have marred your impression of Ananta Spa & Resorts, please allow me to assure you that this represents a departure from our normal standards of service and we would greatly appreciate an opportunity to correct your perception.
Please write me a mail at gm.pushkar@anantahotels.com the next time you are visiting Pushkar, so that we can look after you, well.

We look forward to your support and patronage to Ananta Spa & Resorts, Pushkar and also welcoming you back to your home.


Warm Regards

Rajesh Ballabh
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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943 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (247)
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1 review
Reviewed April 5, 2014

This resort is so awasome and this resorts attendet shri jitu singh rajawat,s servise is awasome he is briliant of your resort i want give him to many many thanks of his service and he is like a honourable persone

  • Stayed April 2014
    • Location
    • Cleanliness
Helpful?
Thank Imrankha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajesh-Ballabh, General Manager at Ananta Spa & Resorts, responded to this review, April 17, 2014
Dear Mr. Imran,

Greetings from Ananta Spa & Resorts, Pushkar!

Thank you for taking out time and posting a review on our hotel and its services.

We are delighted to know that you enjoyed your stay at Ananta Spa & Resorts, Pushkar. It was a pleasure to have been of service to you.

Positive feedback encourages our team to strive to perform better. It has always been our focus to provide our valued guests with personalized service.

We take this opportunity to assure you of our best attention and services at all times and look forward to your future visits.

Thank you

Warm Regards

Rajesh Ballabh
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Agra
Level 4 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 4, 2014 via mobile

It's a beautiful property , set between the hills with good winds but the owner has forgotten to give attention to the details. The Tiles of the swimming pool were chipping off and the wooden deck by the pool had half inch iron nails protruding out just not enough to cause septic but to tear your feet apart. The food quality is decent but the is not the most courteous and not so well trained. The service in the restaurant and in the rooms is extremely slow. The hotel had organised a Holi Party which was nice. Summary-- it's a good place to stay and ve fun if you are travelling in a group but the service quality needs a major upgrade

Stayed March 2014
Helpful?
Thank Kshitiz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajesh-Ballabh, General Manager at Ananta Spa & Resorts, responded to this review, April 17, 2014
Dear Mr. Kshitiz,

Namaskar!


Thank You for your review. On behalf of the entire team at Ananta Spa & Resorts, Pushkar, I would like to thank you for choosing to stay with us and for your valuable feedback.

At the outset, please do accept my sincere personal apologies for the inconvenience caused to you during your stay at the hotel.


Your feedback about the customer service and overall quality of stay has been duly noted and discussed with the entire team for immediate corrective action.

Much as we strive to deliver an exceptional quality of service to all our guests, we regret that we have not been able to measure up to your expectations this time. I would like to assure you that this is a one off incidence and may I urge you to not let this be an indelible perception.

We have also noted your feedback with regards to the tiles of Swimming pool & the wooden deck. I just want to inform you that we have already rectify the tiles at Pool and the wooden deck work is in progress. We apologize for the inconvenience caused to you.

We look forward to welcome you back to Ananta Spa & Resorts on your next visit to Pushkar. I take this opportunity to assure you of our best services and attention at all times.


Warm Regards

Rajesh Ballabh
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jaipur, India
Level 4 Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 1, 2014

We were 3 families for 2nights trip.The hotel is beautifully surrounded between hills had booked super deluxe room which was quite spacious and beautifull with open shower area and sitting area .Hotel has swimming pool as well activity area having TT,Pool,Caram board,Chess,air hockey,foosball etc. Air hockey table was to old seems they have baught second hand but still activity area was fun.If we talk about food,the food quality was too poor, tasteless food which was never expected by such a renowned resort which was full of guest and have such a poor buffet with limited variety but when we ordered Alacarte in room for lunch was delicious,can't understand what is wrong with the hotel.But overall hotel is great nice place to stay and i would say we all had a wonderfull vacations.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank guptaanant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajesh-Ballabh, General Manager at Ananta Spa & Resorts, responded to this review, April 17, 2014
Dear Mr. Gupta,

Namaskar!

Thank you for taking out time and posting a review on our hotel and its services. The entire team is delighted to know that they came up to your expectations. It was indeed a pleasure to have you stay with us and to have been of service to you.

At the outset, please do accept my sincere personal apologies for the inconvenience caused to you owing to inadequacies in our buffet taste & variety whilst your stay at the Resort. I had personally discussed this matter with my Chef and I assure you that corrective action has been taken and I am confident you will notice a marked improvement during your next stay with us.

We look forward to the opportunity of welcoming you back on your next visit to Pushkar.


Thank you

Warm Regards

Rajesh Ballabh
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 4 Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 28, 2014

I was there by March end but the occupancy was quite good, but many with Indian travellers. If you like a happening place it is the right place for you. We did enjoy the dance and music that was going on during the night on someone's B'day. Foreign travellers may not appreciate such high pitch music, but if you wish to avoid you can. It is a resort with 60 rooms and each room with a balcony, located away from the open disco. A large swimming, open area, lots of greenery always welcomes you. Walking in the night along the periphery of the hotel is a great relaxing experience. The buffet breakfast was lavish and great. Check in and check out was also smooth. The only one thing that I cannot understand was the indifferent attitude of most of the staff. The warmth was missing. But besides this everything else makes you satisfied. The room, bathroom, food,,,,,,,,all were fine.

Room Tip: Rooms on 1st floor and right side of the main entry/ swimming pool gives you better views of the Ara...
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VM757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajesh-Ballabh, General Manager at Ananta Spa & Resorts, responded to this review, April 17, 2014
Dear Guest,

Namaskar!

Thank you very much for your wonderful feedback of your recent stay with us at Ananta Spa & Resorts, Pushkar

Your kind words of appreciation, about the various hotel services and facilities, would certainly go a long way in boosting the morale of the team. Ananta Spa & Resorts, Pushkar endeavors to do improve and excel in everything it does on a day to day basis. Our focus is to ensure, our esteemed guests like yourself, are most comfortable and well looked after.

At the outset, please do accept my sincere personal apologies for the inconvenience caused to you during your stay at our Resort with regard to the attitude of staff.

I have since addressed the issues with all the department heads personally. I assure you that corrective action has been taken and I am confident you will notice a marked improvement during your next stay with us.

Please write me a mail at gm.pushkar@anantahotels.com the next time you are visiting Pushkar, so that we can look after you, well.

We look forward to your support and patronage to Ananta Spa & Resorts, Pushkar and also welcoming you back to your home.

Warm Regards

Rajesh Ballabh
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jaipur, India
Level 5 Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 22, 2014 via mobile

Great place to spend fun time with family & friends.
Wonderfully built, excellent service, friendly staff & value for money. All add up for great holiday.
One can even visit Pushkar town for other attractions.

Stayed March 2014, traveled with family
Helpful?
Thank Brijparmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajesh-Ballabh, General Manager at Ananta Spa & Resorts, responded to this review, April 17, 2014
Dear Mr. Parmar,

Namaskar!

Thank you for taking out time and posting a review on our hotel and its services. The entire team is delighted to know that they came up to your expectations. It was indeed a pleasure to have you stay with us and to have been of service to you.

Positive feedback encourages our team to strive to perform better. It has always been our focus to provide our valued guests with personalized service. It will give me great pleasure to share your gracious praise with the entire team - the team will truly appreciate your generous comments.

We take this opportunity to assure you of our best attention and services at all times and look forward to your future visits.

Thank you

Warm Regards

Rajesh Ballabh
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jaipur, India
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 20, 2014

I had visited this hotel in January this year with my family, it is located very near to pushkar and is surrounded by mountains. The rooms are excellent and if you are wishing for a place that can give you peace then its the right choice. In room dinning service is not good but the buffet they offer is really good.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kartikbh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ananta Spa & Resorts

Property: Ananta Spa & Resorts
Address: Ajmer Pushkar Road | Village - Leela Sevri 4 Kms Before Pushka, Pushkar 302024, India
Location: India > Rajasthan > Ajmer District > Pushkar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Pushkar
#2 Luxury Hotel in Pushkar
Price Range (Based on Average Rates): $
Hotel Class:5 star — Ananta Spa & Resorts 5*
Number of rooms: 72
Official Description (provided by the hotel):
The resort offers 72 luxurious rooms with independent rooms on ground and first floor, offering an exotic blend of nature's delight and modern lifestyle decorated in minimalist vision. Each Villa has a spacious living room on the ground floor that opens into lush manicured greens attached with an ope-to-sky bathroom surrounded by waterfalls. The rooms on the first floor have a balcony that bring elements closest to you by opening out to spectaculat views of the Aravalli Hills. To make guests enjoy the scenic surroundings, the services of buggy carts are available. ... more   less 
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Also Known As:
Ananta Spa And Resorts Pushkar
Ananta Spa & Resorts Pushkar Hotel Pushkar

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