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“Wonderful opportunity gone amuck!”

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Ananta Spa & Resorts
Ranked #4 of 43 Hotels in Pushkar
Certificate of Excellence
Los Gatos
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Wonderful opportunity gone amuck!”
Reviewed February 4, 2013 via mobile

Pulled up at the Ananta and immediately liked the look. Within ten minutes we were incredulous. Our deluxe room had been upgraded to a super-deluxe that was absolutely filthy and falling apart.

Walking to their restaurant we bumped into the manager who originally greeted us. Poor guy made the mistake of asking how we liked our room. Rather than try to give words to the sorry room we asked him to have a look. He made quite a few notes, asked us to please wait, then 45 minutes later we moved to a different room that was a bit more "deluxe" than our original super-deluxe. And, it was clear that they had spent 45 minutes cleaning the new room as it had that clean room smell.

Outside the room are some beautifully designed fountains, all of which are dry, as are the various ponds around the property. Only the swimming pool and the two ponds at reception have any water.

Mind you this hotel is only two years old but has all the trappings of a run-down 25 year old property. The construction contract was clearly awarded to the low bidder. The whole place seems to be falling apart...in two years. What a wonderful opportunity gone amuck!

Stayed February 2013, traveled as a couple
Helpful?
2 Thank BetsyVan5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anshul-Bhargava, General Manager at Ananta Spa & Resorts, responded to this review, October 24, 2013
Dear Guest,

I have gone thru your feedback and spoken to the relevant people in the team to ensure that we are able to bring our service standards to the highest level possible.

Our training session have also widened our scope to ensure the staff remains courteous in all cases and present the known hospitality of Ananta Resorts

We will keep reminding ourselves of this issue time and again to ensure that you have a wonderful experience during your next stay, in case of any other issues faced during your stay or to have another memorable experience please write to me direct at gm.pushkar@anantaindia.in, and I will be delighted to take care of you personally.

With Warm Regards
Anshul Bhargava
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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943 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (247)
Date | Rating
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English first
Lisbon, Portugal
Level 6 Contributor
141 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed February 2, 2013

If you want something special, not being too far from the hustle and bustle of Pushkar, this is the place. Beautiful well manicured gardens surrounding the cottages with everything you may wish: comfort, elegance, class! The restaurant offers you a variety of the best of both Indian and Western cuisine. The staff is really friendly. I thoroughly enjoyed my stay.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nalini_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anshul-Bhargava, General Manager at Ananta Spa & Resorts, responded to this review, October 24, 2013
Dear Guest,

We are delighted to know that you have had a wonderful stay at our resort. Thank you for your recent stay at our hotel. Our goal is to provide you with the best services to make your stay comfortable.
We appreciate you taking the time to give us your valuable feedback. Your feedback is really for us as it helps us to improve our service standards and motivate our staff to bring the best out of them.

We will be honored to have you back at the resort and will love to serve you again.

With Regards
Anshul Bhargava
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 6 Contributor
104 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed January 31, 2013

We stayed for two nights in two rooms - thank goodness because the experience was not great. The check in was slow - check out was worse. The rooms are ok - reasonably comfortable but I wouldn't want to spend a day in them. The pool area is in a poor state of repair with warping and lifting boards. The games room is like my kids bedroom after 15 mates have been over - the place is a bomb sight. The food in the restaurant was very average - the worse we experienced in India and breakfast was poor and the other guest were like pigs eating at the trough and touching everything plus putting it back. This place was probably very nice at some point but is not being maintained to any standard - its a pity as it does have potential.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank john555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anshul-Bhargava, General Manager at Ananta Spa & Resorts, responded to this review, October 24, 2013
Dear Guest,

I have gone thru your feedback and spoken to the relevant people in the team to ensure that we are able to bring our service standards to the highest level possible.

Our training session have also widened our scope to ensure the staff remains courteous in all cases and present the known hospitality of Ananta Resorts

We will keep reminding ourselves of this issue time and again to ensure that you have a wonderful experience during your next stay, in case of any other issues faced during your stay or to have another memorable experience please write to me direct at gm.pushkar@anantaindia.in, and I will be delighted to take care of you personally.

With Warm Regards
Anshul Bhargava
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 23, 2013

We had heard a lot about this property and decided to visit it over the weekend. We took the basic rooms available in the hotel as there was no other category available. The rooms were really small and claustophobic. The hotel staff and service were really pathetic with no regret to show depsite the unprofessional behaviour.
I wouldnt suggest anyone to go to this property unless you do not have any other option available.

Room Tip: One should only book the cottages available in this property and not the rooms available in the main...
See more room tips
  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SiddharthRathore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anshul-Bhargava, General Manager at Ananta Spa & Resorts, responded to this review, October 24, 2013
Dear Guest,

I have gone thru your feedback and spoken to the relevant people in the team to ensure that we are able to bring our service standards to the highest level possible.

Our training session have also widened our scope to ensure the staff remains courteous in all cases and present the known hospitality of Ananta Resorts

We will keep reminding ourselves of this issue time and again to ensure that you have a wonderful experience during your next stay, in case of any other issues faced during your stay or to have another memorable experience please write to me direct at gm.pushkar@anantaindia.in, and I will be delighted to take care of you personally.

With Warm Regards
Anshul Bhargava
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indore, Madhya Pradesh, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 22, 2013

over all experience was very-very good....... nice view of high-rise mountains from pool side
and even from room..enjoyed lot with my wife. Weather was too cold @0.8. Staff was very cooperative.
A cab is arranged to pushkar and a resort person was already there to welcome me, so that we don't have to worry how to find the places and where to go , and its all complementary service from Ananta side.
Mr Amit helped me lot and taking care of all my needs. Thanks a lot to Mr. Amit and all co-staff, soon i will planing to come in summers.

Thanks a lot to to make my wife birthday memorable.....!

Room Tip: its a best place where you can find all dreams come true...
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dharmendra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anshul-Bhargava, General Manager at Ananta Spa & Resorts, responded to this review, October 24, 2013
Dear Guest,

We are delighted to know that you have had a wonderful stay at our resort. Thank you for your recent stay at our hotel. Our goal is to provide you with the best services to make your stay comfortable.
We appreciate you taking the time to give us your valuable feedback. Your feedback is really for us as it helps us to improve our service standards and motivate our staff to bring the best out of them.

We will be honored to have you back at the resort and will love to serve you again.

With Regards
Anshul Bhargava
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 21, 2013

There was an enormous conference on with a live band that totally overtook and ruined our night there. They should have let us know or warned us - we got no sleep and it was a total disaster. The walls and windows in our room shook with the vibration from the band till all hours. Staff were unapologetic. Nightmare.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank george1george
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anshul-Bhargava, General Manager at Ananta Spa & Resorts, responded to this review, October 24, 2013
Dear Guest,

I have gone thru your feedback and spoken to the relevant people in the team to ensure that we are able to bring our service standards to the highest level possible.

Our training session have also widened our scope to ensure the staff remains courteous in all cases and present the known hospitality of Ananta Resorts

We will keep reminding ourselves of this issue time and again to ensure that you have a wonderful experience during your next stay, in case of any other issues faced during your stay or to have another memorable experience please write to me direct at gm.pushkar@anantaindia.in, and I will be delighted to take care of you personally.

With Warm Regards
Anshul Bhargava
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 18, 2013

If not on of the best then definitely not the least. This resort offers you a comfortable stay and the staff is hospitable. The food served is quiet good and pretty quick service. There is a feel good factor in the ambience of the place, you feel relaxed once you reach there. Very quiet and serene.

Room Tip: Best time to be there is between late July and August
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dee8477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anshul-Bhargava, General Manager at Ananta Spa & Resorts, responded to this review, October 24, 2013
Dear Guest,

We are delighted to know that you have had a wonderful stay at our resort. Thank you for your recent stay at our hotel. Our goal is to provide you with the best services to make your stay comfortable.
We appreciate you taking the time to give us your valuable feedback. Your feedback is really for us as it helps us to improve our service standards and motivate our staff to bring the best out of them.

We will be honored to have you back at the resort and will love to serve you again.

With Regards
Anshul Bhargava
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ananta Spa & Resorts

Property: Ananta Spa & Resorts
Address: Ajmer Pushkar Road | Village - Leela Sevri 4 Kms Before Pushka, Pushkar 302024, India
Location: India > Rajasthan > Ajmer District > Pushkar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Pushkar
#2 Spa Hotel in Pushkar
Price Range (Based on Average Rates): $
Hotel Class:5 star — Ananta Spa & Resorts 5*
Number of rooms: 72
Official Description (provided by the hotel):
The resort offers 72 luxurious rooms with independent rooms on ground and first floor, offering an exotic blend of nature's delight and modern lifestyle decorated in minimalist vision. Each Villa has a spacious living room on the ground floor that opens into lush manicured greens attached with an ope-to-sky bathroom surrounded by waterfalls. The rooms on the first floor have a balcony that bring elements closest to you by opening out to spectaculat views of the Aravalli Hills. To make guests enjoy the scenic surroundings, the services of buggy carts are available. ... more   less 
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Also Known As:
Ananta Spa And Resorts Pushkar
Ananta Spa & Resorts Pushkar Hotel Pushkar

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