We decided upon this place reading the reviews from this website and other travel blogs. We knew that this is a budget hotel, but were still very eager to visit, as we had more or less read good reviews. But our stay there was just terrible.
First of, the staff at the hotel and the restaurant hardly follow either English or Hindi. All of them are Tibetans.
Secondly, the friendly customer service that you may have read about this place is only extended to non-Indians and fellow Tibetans.
They show their displeasure openly if you place the order at the restaurant near the closing time, even if it is 15-20 minutes prior to the scheduled time they take the last order. The restaurant has the most horrendous customer service where the waiters lounge about and are reluctant to get up and come to you even when you call them !!!
The bathroom in our room had very poor drainage and there we had to have baths in ankle-deep water!
Don't expect any room service. If you were to call up the restaurant for something, they would ask you to call up the reception and vice versa.
The food is mediocre. Especially do not order eggs in any form as they are invariably always burnt.
Visit at your own peril !!!
- Also Known As:
- Pema Thang Hotel
- Hotel Pema Thang Dharamsala, Asia - India