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“Beware of your height & poor customer service!”
Review of Hotel Centre Point

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Hotel Centre Point
Ranked #24 of 74 Hotels in Dharamsala
Bengaluru, India
Level 5 Contributor
86 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Beware of your height & poor customer service!”
Reviewed June 16, 2013

We stayed at Centre Point with check-in 24-May-13 and check-out 25-May. First impression was great and it gives 3-star feeling on arrival.

I tried taking a quick nap and got the first shock, with my normal height of 5' 9", I couldn't fit well on the bed. Once I called front office, I was told the all the beds in the hotel are of same size. I decided to sleep on the floor with thin sofa base.

Once we kept AC on for few hours, we noticed that there's no cooling. We complained in mid afternoon and till 10 pm, there were only excuses on why it's not working.

We found hotel staff all the way till top, DON'T CARE about CUSTOMER attitude!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chetan_V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kartikeya_Bhardwaj, Management at Hotel Centre Point, responded to this review, June 22, 2013
Greetings Chetan!

We thank you for writing us your feedback and apologise for the inconvenience caused. Your suggestions have been noted by the management and an act on the same is been planned. I on behalf on my team would like to thank you for choosing to stay with Hotel Centre Point

I shall also take the platform to mention that your next experience with us shall not let you go home disappointed.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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50 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 10, 2013

We are a family of three and stayed in room no 405 from
9th to 12th May 2013
The service is excellent , food is very good
Location is perfect and great view
The rooftop restaurant has a great ambience
during IPL you can watch on the big projection TV and enjoy a great drink
The HPCA Stadium is almost next door
Highly recommend this hotel and would love to come again

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vijayantimala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patna, Bihar, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 1, 2013

We were three couples in dharamsala from 22-24 April 2013. We stayed in room no.404, 405 & 408. Everything was taken care of....very good stay.... and the quality of food is awesome...highly recommend for a comfortable stay in budget.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VARUNSHALU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Level 6 Contributor
131 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed January 28, 2013

The rooftop restaurant at the Center Point hotel is a very good choice when in town. The food is excellent especially the chinese, with good service by the staff. The restaurant provides two seating options - one inside and covered, another outside in the open providing awesome views of the mountain peaks around. The HPCA cricket stadium as well as the main market is at a short driveable distance from the hotel.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank SnoopyDelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, Delhi, India
2 reviews
Reviewed January 14, 2013

I was in Dharamshala from 12th Jan to 14th Jan and I stayed at Centre Point. Had good hospitality from hotel and staff is also good.Super Dlx room (# 407) had a very good view of Dhauladhar range..highly recommend for a comfortable stay in budget.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CSWamorkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noida
Level 5 Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed December 26, 2012

We have stayed in this hotel in August 2012 for two nights and three days. It is a good hotel and have good views from room. Staff is cooperative and gives good service. Food is also good. In this rate the Hotel is a good deal. You can consider this hotel if you budget is no so high, this is value for money.

Room Tip: Real Value for Money
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VIVEKCOOL30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ludhiana
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 14, 2012

We stayed there for 1 night only but we were really impressed with the upkeep, hospitality and especially Roof Top Restaurant. This hotel is well located. The staff is always smiling and the food quality is very good. Though when we went, renovation work was going on because of which we faced problem with Lifts but we can understand that it was just a temporary problem.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PuneetLudhiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Centre Point

Property: Hotel Centre Point
Address: Civil Lines, Dharamsala 176215, India
Location: India > Himachal Pradesh > Kangra District > Dharamsala
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #24 of 74 Hotels in Dharamsala
Price Range (Based on Average Rates): $
Number of rooms: 9
Official Description (provided by the hotel):
One of the best Luxury hotels of Dharamshala. Hotel Centre Point is favourite among tourists for sheer luxuries and affordability. Situated in the heart of city Dharamsala, Hotel Centre Point offers great packages and sightseeing opportunities to tourists visiting Himachal Pradesh or planning to visit the Kangra district. ... more   less 
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Also Known As:
Hotel Centre Point Dharamsala, Asia - India

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