worst service ever!!!! I reserved a room for 1 of our delegates going to JHB on a conference. submitted the request twice, called the reservation desk and booking was confirmed. when the invoice was not sent thru a day before the delegates trip I called only to be told that there is no reservation for the delegate and the MANAGER told me that she cannot build a room in an instant. not only was she rude and acted not professional at all she further went on to say that they do not need to contact us to tell us there was no room available! I mean come on What type of people do they have working there. they have no sense of customer service. I would NEVER recommend this hotel again. they should consider sending their managers for training on customer care!!!!
- Official Description (provided by the hotel):
- The Apollo Hotel in Randburg is easily your first choice when seeking "good value for money"accomodation on Sandton's doorstep. The Apollo effortlessly combines a state-of-the-art conferencing venue with luxury accommodation of timeless Greek design. It creates an experience that is both stylishly intimate and large enough to meet and surpass any guest requirements. We also offer free hi speed wifi as well as a free shuttle service to nearby Sandton and Hyde Park shopping centres (between 07.00 and 17.00) ... more less
- Reservation Options:
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- Also Known As:
- Apollo Conferencing Hotel Randburg, Greater Johannesburg