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Valley Lodge & Spa
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Reviews (352)
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All reviewssuperior roomthe riverdouble showerunderfloor heatingfour starbuffet stylebreakfast and dinnerprivate patioteam buildingfull bodyexecutive chefthe general managerworld classour waiteramazing weekendshort driverelaxing weekend
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295 - 300 of 352 reviews
Reviewed February 20, 2014

We visited the lodge for one night in December. We were travelling in a group an even with us all arriving around the same time, the check-in went smoothly with the staff being friendly and helpful
The room was spacious and the decor modern with King size bed. The bathroom had a double shower, double basin and bath. We did however have to bath and shower in cold water as there was some or other issue with the geyser which was resolved by the next morning.

Our group went for a hot air balloon ride at 5am the next morning - it was a lovely experience with beautiful views. The departure took place from the lodge premises.

The restaurant buffet was tasty with a nice variety.

The spa at the lodge was superb, it had all the typical spa facilities one would expect all designed and laid out very practical and modern. The therapists were friendly and professional and the treatments very relaxing.

We plan on visiting the lodge again with our daughter, as the lodge allows for kids and has a large pool.

  • Stayed: December 2013, traveled on business
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Thank TravelPJLK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2014

A beautiful destination and exceptionally managed. Absolutely friendly staff! The food was divine! The entire resort is neat and quite. The serenity is complemented by the flowing river that runs past the place. The rooms are spacious and luxurious with double showers. The Boma is ideal for small functions. The bar has a full size pool table together with other games. Overall it is a hidden gem!

Stayed: February 2014, traveled on business
1  Thank Rishen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2014

We have recently spent the weekend at Valley lodge. The last time I was at this hotel was in 1991 yes 23 years ago and it is as I remember it . The addition of the Spa and the Hotel Lobby complement the services.

From the reception to the waiters , restaurant and even been welcomed by the General Manager Laurence the service was nothing less than superb. The dinners are a buffet style starting with soup of the day , salad bar , three meat carvery , dessert spread ect ect wow. Breakfast was just such a treat. You can even order a picnic basket and enjoy it at the river.

The hotel is child friendly so remember to take there bicycles as there is a tarred road throughout the hotel they can ride on.

What an experience thank you the Valley Lodge Team

Room Tip: We stayed in room 53 close to the river. Very private with good security presence
  • Stayed: January 2014, traveled with family
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Thank Rangie2242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ValleyLodge, General Manager at Valley Lodge & Spa, responded to this reviewResponded February 8, 2014

Dear Ken.
Thank you so much for the positive feedback, we look forward to enjoying your company again. :D
Regards
Laurence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2014

We booked a spa for a group of girlfriends. We were not offered any drinks before or to place our things in a locker. When asked to move treatment to the pool they pulled their face! We were told we were too noisy and kept on shooing us. While other white people were told nothing. Food was way over priced and prawn curry was disaster. When the bill came over charged us. Luckily we picked it up

  • Stayed: January 2014
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5  Thank Shahidarahim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2014

My husband an I visited Valley Lodge on two occasions. What an amazing experience!
They offer spacious and modern rooms with great views of the well maintained gardens and beautiful river. The dinner as well as breakfast... Excellent with well trained and friendly staff.
Valley Lodge offers spa facilities and services like no other, definitely a must when visiting the lodge!
From the second the booking was made right through to check out we experienced 5 star service. From the cleaning staff, front desk, waiters, spa staff we received 5 star service throughout our stay!

This is a 4 star lodge with a 5 star experience!
I look forward to our next visit to Valley Lodge and Spa!

  • Stayed: December 2013, traveled as a couple
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1  Thank ElsabeVanAarde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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