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“Woderful weekend destination!”

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African Pride Mount Grace Country House & Spa
Ranked #3 of 7 Hotels in Magaliesburg
Pretoria, South Africa
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Woderful weekend destination!”
Reviewed June 17, 2013

Mount Grace is the perfect place to spend a cold winter's weekend with fires in all the public areas providing a lovely ambiance. Scones with strawberry jam and cream infront of the fire whilst reading a book is my idea of true relaxation.Dinner at the a la carte Rambling Vine restaurant is a must! (Reservations are essential.) We also enjoyed the wine tasting and gourmet dinner on Sunday evening - this is apparantly a regular feature. Our thanks to the sommelier who took the time to discuss the evenings wines at length with us after the tasting and dinner had concluded. The rooms are what you would expect from a country retreat of this standard but what really makes one's stay special is the level of service fromm each and every staff member one encounters. The only disappointment was the room service breakfast - maybe a continental option could be introduced - a plate of ice cold sausage,bacon,savoury mince and rubbery fried eggs with cold toast is not my idea of a romantic breakfast in bed!

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
Thank Bennita O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Management2010, General Manager at African Pride Mount Grace Country House & Spa, responded to this review, June 19, 2013
Dear "Bennita O",

What wonderful comments on your recent stay with us! Thank you for the kind feedback on the service received from the team as well as the positive experience at our a la carte restaurant, Rambling Vine. We will definitely share your thoughts with the entire kitchen and restaurant team.

We have noted your suggestions for our room service offering and will take this into account in our monthly review of services.

Do make sure you come and pay us another visit soon!

Warm regards,

Nelson Rodrigues - General Manager
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666 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
JHB
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 17, 2013

It was my first visit to Mount Grace and I will most certainly return. The facilities, service and food was outstanding. From the maintenance staff to the catering team and everyone in between was absolutely friendly & professional. It warms my heart that despite the bad publicity South Africa has been receiving that there is still companies that is getting it right. To Bosele Mogamisi, you made my granny's day & year, she really appreciated your excellent service. To the rest of the team at mount grace I'm humbled that you served us this weekend and will reccomend your venue for the good quality we enjoyed. In all my travels I'm yet to come across an establishment like Mount Grace that actually delivers what they promise and so much more. Well Done, Well Done, Well Done!!

Room Tip: Villa's are exceptional for peace & tranquility
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  • Stayed June 2013, traveled with family
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Helpful?
1 Thank Candice W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Management2010, General Manager at African Pride Mount Grace Country House & Spa, responded to this review, June 19, 2013
Dear "Candice W",

Exceeding expectations from all of our guests is what drives our team to excel. We are so happy to hear we have been able to do so for you and your fellow guests. Your detailed feedback on your stay and especially the recommendations on the service received by some of our team members will be celebrated at the hotel.

We are looking forward to welcoming you back again soon!

Yours sincerely,


Nelson Rodrigues and the Mount Grace team
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Boksburg, Gauteng, South Africa
Level Contributor
90 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed June 15, 2013

Upon arrival we were welcomed by the front office staff like family arriving for a weekend stay. They were friendly, professional and most accommodating. Little buggies drive you around the estate and deliver you to your front door. The rooms are beautiful, large, well designed and the bathroom of world class standards. Lots of comforts like under floor heating, huge fluffy gowns and slippers and aaaaaaaaaah ... A Nespresso machine. We made use of the spa and what bliss it was. On arrival you help yourself to beverages and fruit and then the ladies pamper you into a comatic state. The food in the restaurants was superb. The fine dining was great but somewhat over priced. The gardens are incredible and you can peacefully meander through them. The newly refurbished rooms are definitely top standard. I will go back in a heartbeat!

Room Tip: Check that the jacuzzi in your appointed room is working before accepting the room.
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  • Stayed July 2012, traveled as a couple
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Helpful?
Thank Debbie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Management2010, General Manager at African Pride Mount Grace Country House & Spa, responded to this review, June 19, 2013
Dear "Debbie W",

Allround "beautiful and grand" feedback on your stay with us. We are thrilled to hear we have been able to impress you with the hospitality on offer at the Mount Grace Country House and Spa.

We are looking forward to welcoming you back again soon.

Nelson Rodrigues - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gauteng
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 14, 2013

Upon check-in we were greeted by the HR manager who welcomed us and also wished me a happy birthday – all the staff knew it was my birthday, which made it extra special.

We were taken to our Luxury Villa (a new unit), with the fireplace already warming up the three roomed space.

The Villa consists of a lounge area, bedroom and bathroom. Flat screen televisions are fitted to both the lounge and bedroom respectively. Out on the deck is a heated pool and sun loungers to soak up the winter sun, being mid-winter in June.

The bathroom floor is heated - another bonus for cold South African winters - and is outfitted with a generous eggshell bath. The shower has two doors that opens up onto a private garden, but this we will only try in summer.

But the absolute highlight of our stay was dinner at The Rambling Vine restaurant! Our private table was set up in the wine cellar and then we were treated to gastronomic cuisine from the hands of Vasti (the head chef). I can recommend the Springbok Loin as a main and the absolutely out-of-this world Cardamom dessert. Palate cleansers are served between courses.

It was also great to meet Vasti after dinner and then I was also surprised with a decadent cupcake for my birthday.

We will certainly be back (in the Villas) in the near future.

Room Tip: Ask for a Luxury Villa and particularly unit number 217 or 219.
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  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
1 Thank BlueSkySA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Management2010, General Manager at African Pride Mount Grace Country House & Spa, responded to this review, June 19, 2013
Dear "BlueSkySA",

Thank you for the great recommendations! Once again, happy birthday from all of us at the Mount Grace Country House and Spa. Do make sure you visit us again to celebrate many more birthdays with us in future!

Warm regards from the entire team!

Nelson Rodrigues - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woking, United Kingdom
Level Contributor
52 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 14, 2013

My wife and I stayed here for a couple of nights as a Christmas treat from our daughter at the end of December before flying back to England. We had a large room in wooded surroundings and while initially we thought it was a bit dark we soon appreciated the tranquillity of being in the middle of the woods.

The food was good with plenty of variety although in one or two instances the waiter service was rather slow. This was explained to us as a staff shortage due to some members celebrating too well over Christmas!! We did not mind too much as we were there to relax. The location was beautiful with extensive paths - if you felt a bit tired there was always a buggy service to take you to your door.

All in all it made a very nice end to our stay in South Africa.

  • Stayed December 2012, traveled as a couple
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Helpful?
Thank Ge0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Management2010, Guest Relations Manager at African Pride Mount Grace Country House & Spa, responded to this review, June 15, 2013
Dear "Ge0N",

Just a short note to thank you for your kind recommendations of our beautiful country house. We are very happy to hear you enjoyed the surroundings and the tranquility. Do make sure you come back to South Africa soon and unwind for a few more days at the Mount Grace Country House and Spa.

Our apologies for the occasional delay in service from our waitering team. In recent months further skills and service programs have been rolled out in order to further fine tune our guest experience. And I can assure you that we will continue to focus on this type of team development on an ongoing basis.

Warm regards,


Bosele Mogamisi - Guest Relations Manager
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Cape Town
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 9, 2013

Sent parents for the night as a gift. This is the feedback I got. " Really enjoyed the food and service yet found the hotel and premises very dated". Was told that it needs a total refurbishment. I asked if they would return and the answer was No.

  • Stayed June 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Darren P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Management2010, General Manager at African Pride Mount Grace Country House & Spa, responded to this review, June 10, 2013
Dear 'Daren P",

Thank you for taking the time to share your parents experience of their stay with us on TripAdvisor.

Although we are very happy to hear that they have enjoyed the service received by our dedicated team as well as the sumptuous food offering at our Country House, we are somewhat surprised to hear that they perceived our hotel as "dated". The hotel has been extensively refurbished some years ago and we do not often receive feedback from our guests on this specific topic.

We would love to get a bit more insight into their perception of our property design, so please be so kind to ask them to send us some more comments on our facilities via feedback@mountgrace.co.za. We would very much appreciate their input.

Yours sincerely,


Nelson Rodrigues - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
aarongot
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 8, 2013 via mobile

MG is a great getaway for a complete Spa experience. More my wife's thing but I could get use to this! Location is good, Staff is highly attentive, spa is worth the investment and the food did not disappoint. If your a local, this is a must for a weekend away sans kids. Enjoy! And thanks to everyone at MG!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aaron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Management2010, General Manager at African Pride Mount Grace Country House & Spa, responded to this review, June 9, 2013
Dear 'aarongot',

Thank you for the brilliant comments on your recent stay with us and for recommending us to the TripAdvisor community. We are very happy to hear that we have been able to convince both you and your wife of the genuine hospitality on offer at the Mount Grace Country House and Spa.

We look forward to welcoming you back again soon for a weekend of pampering and relaxation.

Yours sincerely,

Nelson Rodrigues - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about African Pride Mount Grace Country House & Spa

Property: African Pride Mount Grace Country House & Spa
Address: Old Rustenburg Road | Private bag 5004, Magaliesburg 1791, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Magaliesburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Magaliesburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — African Pride Mount Grace Country House & Spa 5*
Number of rooms: 121
Official Description (provided by the hotel):
Just one hour's drive from Johannesburg or Pretoria, the exclusive famed African Pride Mount Grace Country House & Spa is a timeless gem where luxury and peace are in abundance. Oozing old world charm but boasting modern opulence, our hotel in Magaliesburg, South Africa is the perfect retreat for team building, conferences and relaxed weekend getaways away from the hustle and bustle of city life. The picturesque country house started life as a private residence and farmhouse and has hosted a number of dignitaries and A-list visitors over the years. Located on a hillside with unspoilt views of the valley and boasting some ten acres of manicured gardens as well as pristine bushveld, the sprawling property is a balm for the city weary soul. Take a leisurely drive along country roads or land in a helicopter. While at African Pride Mount Grace Country House & Spa, indulge in good food, fine wines and relaxing spa treatments in the award winning Mount Grace Spa. Our TEAM prides itself on creating a home away from home for all our GUESTS, where time stands still, allowing you to enjoy that rare opportunity of complete relaxation. ... more   less 
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Also Known As:
Mount Grace Country House Hotel Magaliesburg
Mount Grace Country House And Spa
Mount Grace Country Hotel
Mount Grace Country Magaliesburg

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