Let me start by saying the spa was an excellent experience and that the service overall (at the spa and the hotel) was impeccable. The hotel room itself though was most definitely not up to standard. The bathroom was not as clean as i would have liked (a stray hair here and there, the bathtub drain was out of place). the air conditioning in the room was not working so I didnt have heat to warm up the room. I was brought 2 fan heaters after complaining to reception. Meanwhile, the kettle didnt turn off automatically after i had switched it on. At around 6:30 pm, there was a power cut affecting the entire estate. Not Mount Grace's fault, but thereafter none of the appliances in the room would function - kettle, heaters, hairdryer, etc. Once again I complained to reception and it was sorted out but half an hour later, I had the same problem again. I couldnt be bothered to complain again and went to sleep (after about half an hour of tossing and turning to keep warm) without being able to enjoy a relaxing evening following my relaxing day at the spa.
- Official Description (provided by the hotel):
- Just one hour's drive from Johannesburg or Pretoria, the exclusive famed African Pride Mount Grace Country House & Spa is a timeless gem where luxury and peace are in abundance. Oozing old world charm but boasting modern opulence, Mount Grace Country House & Spa is the perfect retreat for team building, conferences and relaxed weekend getaways away from the hustle and bustle of city life. The picturesque country house started life as a private residence and farmhouse and has hosted a number of dignitaries and A-list visitors over the years. Located on a hillside with unspoilt views of the valley and boasting some ten acres of manicured gardens as well as pristine bushveld, the sprawling property is a balm for the city weary soul. Take a leisurely drive along country roads or land in a helicopter. While at the Mount Grace indulge in good food, fine wines and relaxing spa treatments in the award winning Mount Grace Spa. The African Pride Mount Grace Country House & Spa TEAM prides itself on creating a home away from home for all our GUESTS, where time stands still, allowing you to enjoy that rare opportunity of complete relaxation. ... more less
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- Also Known As:
- Mount Grace Country House Hotel Magaliesburg
- Mount Grace Country House And Spa
- Mount Grace Country Hotel
- Mount Grace Country Magaliesburg