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“Great start to safari”

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Serena Mountain Lodge
Certificate of Excellence
Reviewed September 16, 2012

wha a great start our safari- met by staff with drinks and wet towels to freshen up-lovely place - rooms are small (and walls are thin) but the place is very big on atmosphere,hospitality and friendliness (loved the hotwater bottles in bed when we got back to our room). Food was fantastic and plentiful. Our guide advised against the nature walk advising us to let nature come to us as we sat on the observation deck and our balcony (as we had had overnight flight and long journey, we were happy to do this) - and it did we saw a host of animals and birds visiting the waterhole a truly magical start to our holiday. would definately recommend this place and also the obligatory gift shop was reasonably priced too!!

Room Tip: I think all rooms have good advantage points
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  • Stayed: September 2012, traveled as a couple
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2  Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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185 - 191 of 361 reviews

Reviewed September 10, 2012

This hotel is all built of wood, high up in the trees, overlooking the animals waterhole! Our rooms were small but all we needed for the night. Sadly, although we were given the chance to be woken if an animals attended the waterhole we only saw some water buck, one buffalo and some birds!
However we went on the nature walk with our guide Benson! What a character - he was fantastic! So knowledgeable and interesting and very funny! Hotel supplied us with wellington boots and macs to walk through the forest as it was wet and muddy. We saw Colobus monkeys swinging above our heads and then followed tracks and lots of "poo" which Benson advised us was from various aninmals! We then walked into a clearing and found up-ended logs which acted as stools and we were served tea and "brown milk" (Whisky!) in the middle of the forest!
Benson also gave a small talk at the end of the evening which was very informative! Definitely recommend these activities!

Room Tip: Some comments about noise but we didn't have a problem so no ear plugs needed! Take a room with...
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  • Stayed: August 2012, traveled with family
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2  Thank Mildew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2012

The rooms are small but warm with hospitality. The staffs are very friendly and welcoming. Hot water bags were provided at night. Late observation at the water hole is definitely worth it. We saw mongoose, eagles and hyenas at night. Great start on our Kenya trip. The bush walk wasn't really worth the price. Not recommended.

  • Stayed: August 2012, traveled with family
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1  Thank JassChen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2012

Positives were that the rooms provided balconies overlooking the watering holes and the hotel would wake you up if your selected animal appeared overnight.
Negatives were the wi-fi was very expensive and the rooms were cold in August, although hot water bottles were supplied. Also, the food was disappointing: my fish was overcooked and the curry was very bland.
The walk was entertaining, although we didn't actually see a lot.
It was interesting for one night, but you'd run out of things to do if you stayed much longer.

  • Stayed: August 2012, traveled with family
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1  Thank T_CWiltshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2012

We were travelling on our honeymoon with Thomas Cook Signature Safaris, itinerary was Treetops for one night, but at airport met by rep who advised us we were staying here instead. No fault of his but not happy with lack of explanation etc from Thomas Cook.
Up in the national park with some lovely views of the mountains, the highlight is the manmade watering hole which the lodge is built around. It is one of three lodges I think owned by same company but does not have feel of a chain in any way.
It is lit up carefully at night, you request a wake up call based on which animals you wish to see and they will knock on your door at any hour. Fantastic observation from all the rooms. We saw all we could have hoped for.
Rooms are basic but clean and comfortable, with private facilities. I had an encounter with a monkey which they warn you about, they are very bold and will come in to your room looking for food if you do not close your screens.. I think he was more scared than I was though when I shrieked.
Dining facilities are excellent, part buffet but set meals chosen off a menu which makes a change. Surprising variety and well cooked and presented. I had no cause to complain as a vegetarian. The bar area is well appointed with reasonably priced drinks of an evening.
We took a nature walk with the guides who were informative and friendly, give you some rum half way round the trail which was another bonus.
If I am ever lucky to go to Kenya again, would use this lodge without hesitation.

Room Tip: All the rooms face watering hole, ask for one on top floor for maximum advantage. Bring your own mos...
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  • Stayed: February 2012, traveled as a couple
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2  Thank Drucherry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2012

Honestly, our first impression of our first accommodation in Kenya was fantastic! It is only with hindsight, after an amazing safari adventure, that I say maybe I would pass on this destination given the chance to do it all again? We were greeted by an army of baggage handlers and a tray of fresh juices, and the lobby had a grand view of the man-made watering hole on the back of the property, which attracted water buffalo, baboons, hyena, mongoose, warthogs, and various other antelope and deer . . . the night before 30 elephants had visited. There is a balcony where you can enjoy cocktails while you watch the animals, and some resident monkeys are entertaining, and will raid your room if the windows aren't secured properly. The staff are friendly and helpful, the food is decent with a good selection. There is a full bar. Our room was small (a triple) but precisely all we needed for our one-night stay. The walls are paper-thin (literally) but earplugs did the job nicely.
The watering hole, while a good idea and very entertaining, just had a sort of staged feel to it. And the $30 for the wildlife walk seemed exorbitant, and when our guide advised us we would probably see the same animals from the viewing deck, we opted out.
They were very accommodating to the vegetarians in my group. They polled the guests each night to see if anyone wanted a wake-up call for specific animals should they arrive at the hole during the night, which was such a nice idea. The weather was cool (we went in August) and Mt Kenya was visible in the distance. Other guests' kids could be annoying on the "Quiet Please" observation deck, especially when something interesting appeared. All in all, though, very nice - just paled in comparison to the other experiences to be had in that county :)

Accepts credit cards (which not all hotels in Kenya do!)

Room Tip: Not all rooms come with balconies.
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  • Stayed: August 2012, traveled with family
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1  Thank MAMADEEJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2012

The rooms are small, and the walls are thin...and the weather is cool. Nevertheless, I would not have missed this part of my Kenya safari for anything. The food was the best, as other travelers have commented. The Nature Walk, led by Benson, was fantastic. Benson is such a great storyteller...he showed us so many of the healing plants, and insects - the pincher ant being most notable - and we had tea in the bush. Don't let the price (US$30) deter you - this is one of your best educational opportunities in Kenya.

  • Stayed: August 2012, traveled with friends
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1  Thank carolinanorte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Serena Mountain Lodge

Address: PO Box 48690, Mount Kenya National Park, Kenya
Location: Kenya > Mount Kenya National Park
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #2 of 8 Specialty Lodging in Mount Kenya National Park
Price Range: $214 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Serena Mountain Lodge 3*
Number of rooms: 42
Official Description (provided by the hotel):
Located at 2,194 metres on the slopes of Mount Kenya, Serena Mountain Lodge is surrounded by a dense rainforest that comes alive at dusk with a myriad of sounds that make the African bush so special and exhilarating. ... more   less 
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Also Known As:
Serena Mountain Hotel Mount Kenya National Park
Serena Mountain Lodge Kenya/Mount Kenya National Park

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