Although the Merit has the very best location around Van the praise stops there. It was really overpriced for the service available.
English is not spoken,or indeed understood. The reception and waiting staff at this hotel were just awful - couldn't care less attitude was really infuriating, and the waft of xenophobia, overpowering. Getting an evening meal was a real challenge, and as we were not with "a group", we were really considered a nuisance - albeit an expensive nuisance.
The breakfasts however, when we eventually managed to attract attention were pleasant, with seating close to the lake. Coffee (in Turkey?) consisted of having to spoon disgusting powdered rubbish out of an A4 catering tin. We quickly learned to buy our own at a supermarket in Van.
Any form of local information such as Ferry timetable, museum and Van Castle opening times, places of interest to visit, tourist maps, was non-existant . This area is packed full of wonderful and interesting venues, but not one word about any of them at the hotel -not even a postcard.
The decor is very outdated, but mainly the Merit does not welcome or even want any tourists other than Turkish or even Kurdish guests. I gather that it is to be refurbished. Let us hope that they refurbish their rude members of staff too.
- Official Description (provided by the hotel):
- Situated right on the lakeside, this 4-star hotel commands fantastic views of Van Lake and breathtaking sunsets. Offers elegantly decorated rooms with scenic views of Van Lake and Van hills. Rooms are spacious and feature range of modern amenities with free wireless internet access. 3 restaurants offer range of delicious, international, local specialties. City’s top cultural attractions such as Akdamar Island, Van Castle and Muradiye Waterfalls are within easy reach. The airport is 7 km away. ... more less
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- Also Known As:
- Merit Sahmaran Hotel Edremit
- Merit Sahmaran Van Province, Turkey