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“Get down there early for breakfast!”

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Hampton Inn and Suites Springdale
Ranked #5 of 20 Hotels in Springdale
Certificate of Excellence
Jackson
Level 1 Contributor
4 reviews
4 hotel reviews
“Get down there early for breakfast!”
Reviewed August 19, 2014

Hotel at least average or slightly better than average Hampton Inn. Breakfast was understaffed with 2 employees. Many teens/young adults at breakfast and in hallways contribute to noise and lack of breakfast items.

  • Stayed August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Rebecca G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rickey S, Guest Relations Manager at Hampton Inn and Suites Springdale, responded to this review, August 21, 2014
Thank you for your feedback. The feedback we receive from our valued guests, like you, enables us to target areas of improvement and take the necessary actions to ensure our guests have a comfortable and relaxing stay.

We hope that you visit us the next time you re back in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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361 reviews from our community

Traveler rating
    178
    68
    66
    30
    19
See reviews for
120
58
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127
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Little Rock, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 11, 2014

you can not control your own air and the entire hotel had a horrific smoke smell. The staff was very friendly and professional and the bed was great, but everything else was bad!! When I went home, I had to leave my clothes in the garage to air out. The breakfast was ok and th elocation was good.

  • Stayed August 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Tameka A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rickey S, Front Office Manager at Hampton Inn and Suites Springdale, responded to this review, August 13, 2014
I appreciate you taking the time to share your experience with our hotel. I regret to hear you were dissatisfied with your stay. I'd like to apologize for the malfunctioning TV as well as the other negative experiences you encountered while at the Hampton Inn & Suites Springdale.

Unfortunately the third party you booked with indicated you reserved a smoking room. Many times third party websites do not allow guests to indicated preferences as many hotels no longer allow smoking rooms. When the reservation comes to the property level we assume the guest preference is indicated. We do have non smoking rooms in the hotel and we should have verified your preference upon check in to ensure your comfort and satisfaction.

Our air conditioning units do state "unit controlled by a remote access." The "remote access" refers to the thermostat located in every guest room located on the wall that separates the bedroom from the bathroom. The verbiage is a bit confusing but all guests have access to control their own heating and cooling preferences in each of our guest rooms.

We hope you reconsider choosing Hampton Inn & Suites in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maumelle, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 7, 2014

In town for a geekfest with a group of teens. Hotel was very convenient to conference center and great restaurants. The room was very comfortable and the lapboard was a great touch. They also had one of the best breakfasts I have experienced in my travels. Will definitely return here in the future.

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Doug S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rickey S, Guest Relations Manager at Hampton Inn and Suites Springdale, responded to this review, August 8, 2014
Thanks for your review! Come back and see us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Wilkesboro, North Carolina
Level 4 Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 6, 2014

If in the Springdale area this is a great place to stay. Staff is outstanding and go above and beyond, Ever well located and a home away from home. If looking for a good experience with a hotel then this Hampton Inn is one to choose. I stay aprox. 200 nights per year at a hotel/motel and this will be one i return to for sure. (Thanks)

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Rodney M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rickey S, Guest Relations Manager at Hampton Inn and Suites Springdale, responded to this review, August 7, 2014
Thanks for your wonderful review! We hope you come back to see us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Elm, Texas
Level 6 Contributor
439 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
Reviewed August 5, 2014

I have had so many good experiences with the brand but unfortunately this was not one of them. I want to start off by saying the employees at the desk were great and deserve praise for their level of service. The room on the other hand was not great compared to others I have stayed in within brand. The room was small and the bathroom tiny. The beds barely passed for doubles and were not as comfortable as others. The room was clean but not well equipped only having the very basic items. Breakfast the next morning was simply average with hard biscuits, eggs that tasted powdery and coffee that was not up to typical Hampton levels. I wish I could rate it higher because of the desk staff but the room and breakfast just fell flat.

  • Stayed August 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank magicandbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rickey S, Guest Relations Manager at Hampton Inn and Suites Springdale, responded to this review, August 7, 2014
We appreciate you taking the time out of your busy day to share your experience with our hotel. I'd like to apologize that our breakfast service and offerings were not up to par. We are one of the older properties in the area and one can certainly tell. I am pleased to report we will be undergoing a major hotel renovation beginning in the latter part of this year and set for a completion in 2016. We cannot wait! This face lift is what we need to be the number one choice of travelers in the Springdale, Ar. area.

Until then, we appreciate your patience and understanding. We really do have a great team and we deserve an upgraded product to reflect the people we have on staff.

We appreciate your business and hope you allow us the opportunity to serve you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hot Springs, United States
1 review
Reviewed August 1, 2014

Very road weary, late evening and I forgot to make reservations I entered the Hampton in Springdale, AR.. What a relief that they were right there on the interstate and ready to assist.. The guy at the front desk said " you look tired, have you eaten?" and gave me a brown bag of goodies before I retired.. Hampton first !

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rickey S, Front Office Manager at Hampton Inn and Suites Springdale, responded to this review, August 5, 2014
We are so glad that you enjoyed your latest stay with us! We hope you choose The Hampton Inn and Suites the next time you visit NWA!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenwood, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 24, 2014

Good hotel right off interstate. Staff is helpful and friendly. Dining is close to hotel. Good road to run on if you are into running. I stay at this hotel about every two months and never had any issues.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rickey S, Guest Relations Manager at Hampton Inn and Suites Springdale, responded to this review, July 26, 2014
Thanks for writing a TripAdvisor review. Come back and see us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Springdale

Property: Hampton Inn and Suites Springdale
Address: 1700 S 48th St, Springdale, AR 72762-5882
Phone Number:
Location: United States > Arkansas > Springdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Springdale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Springdale 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Convenient amenities and a clean and comfortable hotel room in a well-connected hotel near Fayetteville are just some of the reasons to stay at the Hampton Inn & Suites Springdale. Ideally situated for access to I-540, this Springdale, AR hotel is steps away from the Northwest Arkansas Convention Center and puts guests in a prime location to access key businesses and sporting attractions.Get a head start with a free hot breakfast or, if you’re in a hurry, grab a free On The Run Breakfast Bag containing a healthy breakfast and a bottle of water. Stay connected with friends and colleagues with free high-speed internet access and a 24-hour business center. Unwind in our outdoor pool and fitness center. Treat yourself to snacks from our 24-hour convenience store that you prepare in your convenient suite kitchenette. ... more   less 
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Also Known As:
Hampton Inn And Suites Springdale Hotel Springdale
Hampton Inn Springdale
Springdale Hampton Inn

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