Most of the time a Comfort Suites is a Comfort Suites and you know what to expect from the rooms, amenities, etc. However, each location is managed a little differently. This one was managed a little disappointedly.
Our room right off the bat had a faint smell of smoke, not like anyone had smoked in there but perhaps there was a history of smokers staying there.
Next the shower never got hot enough to be comfortable. When I called the front desk the clerk said "when we're slammed like this it's hard to keep up." Go figure that they didn't buy a hot water system designed to get hot water to EVERY room.
Lastly, the breakfast was scheduled to end at 9am. Why not 10 like most other hotels on weekends? But the best part was the "Excuse me patrons but the breakfast is now closing!" announcement from the manager at 8:45. I felt compelled to applaud. I went back for a refill of juice and the machine was already turned off.
The beds were comfortable and we slept well despite the 4 baseball/softball teams staying there. The management was just a little disappointing and unwelcoming.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Choice Hotels, Hotwire, Travelocity, Priceline, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly and HotelsClick so you can book your Comfort Suites Springdale reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Springdale Comfort Suites