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“Very nice. Would like to go back sometimes.”

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TownePlace Suites Fayetteville North / Springdale
Ranked #6 of 20 Hotels in Springdale
Certificate of Excellence
Reviewed June 23, 2011

Very nice, clean, quiet place. Our room was near the breakfast area, but we weren't bothered by any noise at all. The bed, room, and bathroom were excellent. Good A/C. Good writing desk and sofa. Free internet that hooked up automatically on my IPad. Kitchenette and large refrigerator. Real dishes--not plastic ones. Really great place. Strange polka dot shower curtain, but I loved it. It made me smile every time I looked at it. Nice king bed and pillows. Good breakfast. The breakfast service was the only negative part of the visit. No plates, so a customer had to ask for more plates. Coffee ran out in about 30 minutes. I would have liked a second cup but I was in a hurry so I didn't wait for an employee to make more coffee. Excellent full hot breakfast!

  • Stayed: June 2011, traveled on business
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1  Thank geopalmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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136 - 142 of 148 reviews

Reviewed May 13, 2011

Absolutely THE best!, Beautiful, inviting, extremely friendly staff, the bed was amazingly comfy. Charming place, rooms and staff with ALL the perks! Internet connection, food bar, newspaper, magazines the entire package. This will be the first place I want to stay at wherever I travel!!

  • Stayed: May 2011, traveled solo
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Thank eaglebend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2011

I travel frequently and rarely do I experience the level of service that I received this past weekend at this TownPlace Suite. Wonderful rooms and accommodations, but most importantly the staff was top notch. Our front desk clerk, Justin, was amazing as he made certain that we had everything we needed upon check-in. He had "Trainee" on his nametag, but he acted like a seasoned employee. Most of all, our night clerk, Tearra, was an absolute professional. You can tell that she loves her job and goes the extra mile to make sure her customers are happy.

Kuddos to Justin and Tearra, I will definitely be staying here the next time I'm in the area.

Stayed: May 2011
Thank hodgesjm4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2011

Stayed at this hotel while visiting the University of Arkansas. Modern, decent size room with galley kitchen equipped with large refrig, microwave, and marble counter tops. The bathroom was very small but it was nice that the sink was outside the tub/toilet area. Towels were very small and thin for adult use. Beds were comfortable with white linens (which we prefer). Didn't arrive until 12:30 am and the staff member was friendly although there was some confusion about our reservation but it all worked out okay. The breakfast was good and offered both cold items and hot (eggs, sausage, make your own waffles, biscuits/gravy). We were disappointed that it stopped serving at 9:00 am instead of 9:30 or 10:00. Had to rush down there after being up so late traveling. Not very close to campus, restaurants or shopping. Room was clean and looked pretty new.

  • Stayed: March 2011, traveled with family
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Thank phosid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2011

In our careers, we have traveled the world and stayed in many 5 star hotels with excellent service. This hotel equaled that friendliness and service. We had smoke damage in our home and it was a nightmare, but TownePlace Suites Fayetteville made it so much easier to cope with the experience. They were literally the "home away from home" - - except this home has a staff of caring and considerate people! The cleanliness, friendliness, breakfast and dinner snacks, and even the door tags notifing the maid service of the cats ("arf, chirp, meow") allowed us to relax after a stressful day. This hotel goes the extra mile. Thank you.

  • Stayed: January 2011, traveled as a couple
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Thank fspandorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tclemons, General Manager at TownePlace Suites Fayetteville North / Springdale, responded to this reviewResponded February 15, 2011

I am glad our team was able to make your transition more comfortable. To me getting to know our guests is part of what makes TownePlace special. Now the meal options and the little details don’t hurt satisfaction for most. The door hangers do have personality, and fit that of many cool pets we meet. Sadly not every guest has such a warm experience. We will always try, but that might not always make a bad experience turn into a good one.
During a recent staff meeting the topic was, "What do you like about working at TownePlace most?" Despite the diverse cultures and the responses given it was agreed that each of us felt the hotel was a like a second home. "Nuestra casa es su casa." or "Make yourself at home." Either way, I think our sense of family turns into good service for many guests. Thank you for taking time to write the review. Safe travels, and best of wishes in your new home. tclemons

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2011

My wife and I travel a lot and have stayed in many hotels. This hotel far exceeded any 5-star Marriott. The service was that of the Ritz Carlton caliber. We were blown away the minute we checked in at 4am. Not only was there the flat screen TV, the brushed stainless steel appliances, marble counters but the level of service was above and beyond any Ritz I have stayed at. We will drive out of our way just to have this experience again.

  • Stayed: January 2011, traveled on business
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Thank maguilar0629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2010

Elizabeth and the front desk staff are amazing .... from the printed directions to/from the hotel and various locations, to going out of their way to make sure our needs were met ...... utilize the Marriott brand often and have never had such exceptional service.

  • Stayed: October 2010, traveled with friends
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1  Thank Mimster75075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Fayetteville North / Springdale

Address: 5437 S 48th St, Springdale, AR 72762-8934
Phone Number:
Location: United States > Arkansas > Springdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 20 Hotels in Springdale
Price Range: $96 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites Fayetteville North / Springdale 3*
Number of rooms: 92
Official Description (provided by the hotel):
TownePlace Suites Fayetteville North/Springdale is an all suite hotel located in the heart of Northwest Arkansas. We offer fully equipped kitchens, top quality amenities and a genuinely caring staff. This Platinum Award Winning hotel is easy to find, and central to landmarks such as Arvest Ballpark, Lake Fayetteville, and University of Arkansas' Frank Broyles Center. TownePlace Suites is perfect for all occasions including Bikes, Blues Barbeque and Razorback football games. Host a business party on our spacious patio, or have family time near the sunny outdoor pool. Our hotel is equipped with expanded HDTV Programming, the latest fitness equipment, all stainless steel appliances and plush bedding. Enjoy a deluxe complimentary breakfast with scrambled eggs, fresh waffles plus other healthy & delicious foods. TownePlace Suites is known throughout Arkansas for our friendly professional staff for making guests feel welcome, appreciated, and like family. ... more   less 
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