We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“America has hope with the M Star hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
M-Star Hotel Searcy
Ranked #5 of 12 Hotels in Searcy
Certificate of Excellence
Littlerock, California
1 review
“America has hope with the M Star hotel”
Reviewed August 13, 2012

My visit to Searcy was an unplanned and unexpected trip due to a family emergency. My sister was in critical condition in the local hospital. I had to fly from Los Angeles into Little Rock at an outrageous cost, rent a car another outrageous cost.
Due to the flight I did not arrive into Little Rock until after midnight, I had called Super 8, Best Western, Days Inn, Holiday Inn and the Knights Inn and explained my emergency situation. I would be checking in after 2AM and asked if I would be required to be out by 11AM. All the hotels I contacted were very unhelpful and uncaring about my situation. The Knights Inn was the most unfriendly uncaring and down right rude. Hotel I spoke with. I thought I was going to have to sleep in my car until after 11AM. Then I spoke with Mark at M Star Hotel he told me he could work with me. Words cannot express how thankful I am to him and all the staff at M Star for their kindness. My room was very clean and comfortable. The staff was amazing. I do not believe I would have had a better room at any of the other hotels I contacted.
I stayed at the M Star for 3 nights then my sister was transferred to Little Rock hospital, I am happy to say she is doing much better. She has a long way to recovery but she is going to live.
M Star Hotel is what I would call truly American. If I am ever in the Searcy area again I know where I am going to stay. That would be with my wonderful new friends at the M Star Hotel


Patricia Polcik
Little Rock California

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ppolcik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSTARSEARCY, General Manager at M-Star Hotel Searcy, responded to this review, August 19, 2012
Thank you for taking a moment to share your review on TripAdvisor for the M-Star Hotel - Searcy. Your willingness to share your thoughts about your stay is genuinely appreciated. I have shared your comments with my entire team and we are all so happy in knowing that we could be there for you during your time of need. It pleases us to know that we provided you with clean and comfortable accommodations during your time with us. My staff and I take pride in our property and constantly strive to provide the best customer service in the industry. We look forward to welcoming you back at any time and we are very glad to know your sister is doing better. Thank you again for your time.

Best Regards,

Jamie Webb
General Manager
M-Star Hotel - Searcy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

165 reviews from our community

Traveler rating
    124
    19
    9
    3
    10
See reviews for
69
20
16
37
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Stonewall, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 23, 2012

Room was far beyond expectations, staff was great. When I called to check on my reservation the gentleman was already expecting me. Dont know if i've stayed at a 3 star hotel that provided the service these folks did or come to think about it a 4. Dont let the price fool you, I believe their under priced to start with. Thanks again.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSTARSEARCY, General Manager at M-Star Hotel Searcy, responded to this review, July 29, 2012
Thank you for your recent stay with us at the M-Star Hotel - Searcy and for your kind compliments about our staff. One of our #1 goals here at the M-Star is to consistently strive to exceed our guests' expectations. We are happy that you chose to stay with us and we hope to serve you again in the future. If we can be of service, please feel free to contact us at 501-268-3511.

Sincerely,

Jamie Webb
General Manager
M-Star Hotel - Searcy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pocahontas, Arkansas
1 review
Reviewed July 2, 2012

Hotel was clean and quiet. When Travelocity messed up our reservations, Mark was right on top of things to help us get them straightened out. Treated us with respect. Will book again with this hotel if we stay overnight in Searcy again.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at M-Star Hotel Searcy, responded to this review, July 15, 2012
Thank you so much for your kind words regarding your stay with us at the M-Star Hotel - Searcy. We appreciate the opportunity to have you as our guest, and are glad that you were happy with your accomodations. I am happy that Mark was able to successfully assist you with the issue you had with your reservations. We pride ourselves in providing the best economy lodging and customer service in the Searcy area. From the entire staff, we hope that you will choose to stay with us if you are in the area again. If we can be of service to you, please feel free to contact us at 501-268-3511.

Warmest Regards,

Jamie Webb
General Manager
M-Star Hotel - Searcy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shreveport, Louisiana
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 30, 2012

New paint! New beds! New furniture! It was super nice! Plugs right on the wall by the lamps. Fridge and microwave. Loved the stand up shower! Front desk area was pretty, new and clean. Breakfast area was clean and nice! You won't believe it! You have to stay here!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TEALPOWER21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at M-Star Hotel Searcy, responded to this review, July 15, 2012
I would like to thank you for sharing your comments regarding your stay with us at the M-Star Hotel! We highly value each guests' opinion and we are pleased that you enjoy the accommodations that we offer. My staff and I work hard to ensure each experience at our hotel is a positive one. Thank you again for taking the time to review our property and we hope to see you again in the future! If we can be of service to you in any way, please don't hesitate to contact us at 501-268-3511.

Best,

Jamie Webb
General Manager
M-Star Hotel - Searcy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wichita
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 22, 2012

We were looking for a cheap place to stay in Searcy, and the reviews looked good for M-Star, so we decided to give it a go, even though it was so cheap. We normally stay at Omni's (due to a connection we have for cheap ... $100 rooms), so when we pulled up to the M-Star we were pretty nervous. It's been a long time since we stayed at a "drive-up" motel. Anyway, they blew us away. Everything about the property was extremely clean ... not only the rooms, but the main building, the parking lot, the sidewalks, etc. And, like others have said, the staff was extremely friendly and helpful. I personally talked to the couple cleaning the rooms for an hour one day, just to express my appreciation for the way they kept up the property. I've never done that before! The rooms were very quiet and dark so sleeping was a dream! We just with we had reasons to go to Searcy more often so we could stay here again!!

Room Tip: We stayed in room 135 which was on the end of the building and we loved it. I'm sure any room w...
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at M-Star Hotel Searcy, responded to this review, June 25, 2012
Thank you so much for sharing your honest feedback regarding your experiences at the M-Star Hotel - Searcy. My staff and I are very happy you chose to give us a chance. We appreciate your kind comments about our establishment and we are glad to know how satisfied you are! We all work hard to ensure each guest has an excellent experience during their stay with us. We look forward to seeing you again, should you be in the Searcy area. Thank you again for taking the time to post a review. If we can be of any help to you in the future, please give us a call at 501-268-3511.

Best Regards,

Jamie Webb
General Manager
M-Star Hotel - Searcy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 4, 2012

We've stayed here MANY times. It's a very small hotel with a very BIG desire to please. The facilities are clean, the staff is extremely accommodating and the location is excellent. Their price was one of the best in Searcy and they include a continental breakfast every morning. They also accept pets which was a huge bonus for us and we'd recommend it to everyone.

Room Tip: Ask for Room 109...king bed in a HUGE corner room.
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSTARSEARCY, General Manager at M-Star Hotel Searcy, responded to this review, June 10, 2012
I'd like to start by thanking you for sharing your experiences regarding your many stays with us here at the M-Star Hotel - Searcy. We appreciate your repeat business and my staff and I always enjoy having your family here with us. We hope to see you again soon!
Thank you again for sharing your feedback with us and fellow travelers. My staff and I use this information to continually strive for customer service excellence. If we can be of any assistance to you, please don't hesitate to contact us at 501-268-3511.

Best,

Jamie Webb
General Manager
M-Star Hotel - Searcy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri, United States
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 23, 2012

I had been traveling quite a bit this month and was hoping to find a decent clean hotel room for two nights and a reasonable price. After reading all of the recent and current reviews, I thought I had.

When I first walked into the room, it appeared to be all that was mentioned. But when looking closer we found: spiders, roaches, soap scum left on the soap holders in the shower, mold growing in the wall board under the sink, socks were dirty from floors, television had a horrible reception (and yet they worry about them being stolen), cob webs in the ceiling that had been there so long they were starting to fall, refigerator was dirty, beds were hard too.

A few suggestions - get the exterminators back out to do their job correctly, cut the wall board out that has mold growing in it and replace, rip up all carpets and replace with linolium that can be sanitized, clean the showers better, vaccum the cob webs off the ceiling, sanitize the bathroom floor and then this place with meet what the previous travelers comments had said.

Sorry, but just was not happy with this location. Had I had more time to look for another place to stay, I would have done it.

Room Tip: Look elsewhere.
See more room tips
  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TriciaKos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSTARSEARCY, General Manager at M-Star Hotel Searcy, responded to this review, May 27, 2012
From the staff at M-Star Hotel - Searcy, we sincerely regret that your recent stay at our hotel did not meet your expectations. We pride ourselves in maintaining a nice, clean, excellent value lodging choice in the Searcy area. Please know we are taking your feedback to heart and focusing on improvement. I have shared your review with my entire staff to ensure the issues you mentioned do not happen again in the future, as they are certainly not typical of our property.
Thank you for not only choosing to stay with us, but also your willingness to give us feedback and help us to continue to provide excellent service. It is our hope that you will give us the opportunity to make things right with you. A better experience awaits you. If I can be of assistance to you, please do not hesitate to contact me at 501-268-3511.

Sincerely,

Jamie Webb
General Manager
M-Star Hotel - Searcy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Searcy hotels
1.5 mi away
Microtel Inn & Suites by Wyndham Searcy
0.8 mi away
Knights Inn & Suites Searcy
1.0 mi away
Econo Lodge Inn & Suites Searcy
Show Prices
Show Prices
Show Prices
1.3 mi away
Super 8 Searcy
Super 8 Searcy
#9 of 12 in Searcy
191 reviews
1.1 mi away
Hampton Inn Searcy
Hampton Inn Searcy
#1 of 12 in Searcy
275 reviews
0.9 mi away
Quality Inn & Suites Searcy
Show Prices
Show Prices
Show Prices

Been to M-Star Hotel Searcy? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about M-Star Hotel Searcy

Property: M-Star Hotel Searcy
Address: 2203 E Race Ave, Searcy, AR 72143-4727
Location: United States > Arkansas > Searcy
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #5 of 12 Hotels in Searcy
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — M-Star Hotel Searcy 2.5*
Number of rooms: 37
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Hotels.com, Agoda, TripOnline SA, Travelocity, Hotwire and Cheap Tickets so you can book your M-Star Hotel Searcy reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing