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“Excellent Stay”

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Days Inn & Suites Russellville
Ranked #4 of 16 Hotels in Russellville
Certificate of Excellence
Whiteville, North Carolina
Level 2 Contributor
6 reviews
3 hotel reviews
“Excellent Stay”
Reviewed April 2, 2013

We stayed at this hotel for two weeks and it was great the whole time. The rooms were very nice and clean and the indoor pool was great also. The staff was always pleasant and very attentive. Lizy & Star was awesome!!!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LibbyW34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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314 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Bartlesville
1 review
Reviewed March 23, 2013

Motel was new and well designed however my room smelled a little gamy.My wife tried to call my room but could not get the front desk to answer.The mattresses were very comfortable and the pillows were nice but to thick for me.I wanted a single King but they were out so i was offered a double but did not get the King price which is 10.00 cheaper instead I had to pay the double rate

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leesville
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 6, 2013

I stayed up until 11 PM reading. When I turned out the light and rolled over, I realized that my pj bottoms were damp! I got up and pulled back the sheet and the mattress topper. The mattress underneath was very wet! I woke up my husband and went downstairs. The desk clerk was concerned and came up to the room to check the bed. She was very prompt in getting us another room. The next morning, I asked to speak to the manager to request my bill to be adjusted. The manager and I met the morning desk clerk at the room with the wet bed. The manager left without coming into the room. Upon entering the room, the clerk and I found the bed made up and ready for the next guest!! We pulled back the sheets and found the mattress was still wet! The clerk said she thought it was a water spill and not urine because there wasn't a stain. There is no way to know for sure! Gross!!When we went back downstairs, the manager had disappeared and would only talk to the desk clerk by phone. They would only give me a 40% discount. I pointed out that not only did we have to move in the middle of the night after my husband was already asleep, but that the maid had to have noticed that the sheets were wet when she cleaned the room after the guests before us left. The maid made the bed knowing the mattress was wet before we arrived and then again when we vacated the room!! Disgusting!!! I refused to argue with the desk clerk because I felt the manager should have come back to talk to me! The desk clerk was very friendly for our entire stay and was left to deal with a difficult situaton that should have been handled by the manager who was cowering in the back room and would not even talk to us. The hotel was clean in every other aspect and breakfast was adequate, even though it didn't offer as many choices as other places we have stayed. The desk clerks were friendly and professional, but the managers are not and did not take their responsibility seriously! Even though nothing else went wrong, I would never stay here again. I have never been so grossed out in my whole life as I was when I realized that I was probably laying in some strangers urine and then again when I realized that the maid continued to make the bed on top of the wet spot!! This experience ruined my impressions of Days Inn forever.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Tammie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Russellville

Property: Days Inn & Suites Russellville
Address: 109 E Harrell Dr, Russellville, AR 72802-2256
Phone Number:
Location: United States > Arkansas > Russellville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 16 Hotels in Russellville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn & Suites Russellville 2.5*
Number of rooms: 48
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