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Homewood Suites Bentonville - Rogers
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Reviews (560)
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448
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All reviewsbasketball courtfree dinnergreat hotelthe kitchen staffhome away from homenorthwest arkansas areafull kitchenone bedroom suitewould definitely stay here againin townexcellent stayeach morningbentonville rogersthe staff was friendly and helpfuleasy accesscomfortable bedscomplimentary breakfast
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393 - 398 of 561 reviews
Reviewed April 16, 2014 via mobile

Very accommodating, nice clean, quiet property.will definitely stay there again. Close to restaurants and shopping. Why do I have to use two hundred characters. Jeesh I can say all I need to in much much less. Have I used enough filler words yet. Its a nice place just stay there you'll like it.

  • Stayed: April 2014
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Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelley B, Assistant General Manager at Homewood Suites Bentonville - Rogers, responded to this reviewResponded April 21, 2014

JB, thank you for taking the time to review our hotel! We are so pleased to have provided a pleasant experience, and I will happily share your comments with our team. In addition to our fantastic location near restaurants and shopping, we also have an outstanding food and beverage program in-house. Not only do our guests receive a full, hot, complimentary breakfast each morning, but we also offer free dinner and drinks on weeknights. For guests with special dietary needs or those who would simply rather prepare their own meal, they may use the full kitchenette in their suite or take advantage of our BBQ grills in the courtyard. There is truly something for everyone at the Homewood Suites!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2014

When you book so far in advance and you have something on your profile, I don't understand how they can not give you a room you requested. When i called they said that since it so far in advance there would not be a problem getting a room request. Then when you check in they say we don't assign rooms until check in.

  • Stayed: April 2014, traveled with friends
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Review collected in partnership with this hotel
Thank glck2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelley B, Assistant General Manager at Homewood Suites Bentonville - Rogers, responded to this reviewResponded April 16, 2014

Thank you for taking the time to tell us about your stay, glck2014. We truly enjoy hearing feedback from our guests, as you are our best resource in our efforts to constantly improve our offerings. I am sincerely sorry that we were unable to grant your request, as we do try to accommodate all of our guests' preferences whenever possible. Please feel free to contact us directly with more information about the challenge you experienced, as I would like to ensure that we correct that in the future. Again, I apologize for the inconvenience you experienced. Our goal is to ensure that each and every guest is not only satisfied but delighted with their stay. If we failed to uphold that standard, please give me the opportunity to make it right.

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Reviewed April 15, 2014

Stayed overnight and didn't have a problem. I didn't get to eat breakfast because I had to leave before their breakfast time of 7am. Kids were outside playing basketball on the court after 10pm so I spoke to front desk and they immediately retreived the ball. (I had to wake up at 3am) I had a great experience.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with this hotel
Thank 479mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelley B, Assistant General Manager at Homewood Suites Bentonville - Rogers, responded to this reviewResponded April 16, 2014

Thank you for your wonderful review, 479mom! We are happy to have exceeded your expectations and addressed any issues in a timely manner. Our team is truly dedicated to providing stellar service and an enjoyable experience for all of our guests. We hope that we will get another opportunity to welcome you to our hotel soon!

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Reviewed April 15, 2014

Do you care about superb customer service, cleanliness, genuinely friendly staff, excellent breakfasts, and lovely rooms and amenities? Then you'll love this haven located near stores, restaurants, and other attractions! It is priced right and a God sent!

  • Stayed: April 2014, traveled solo
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Review collected in partnership with Homewood Suites by Hilton
Thank Marianne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelley B, Assistant General Manager at Homewood Suites Bentonville - Rogers, responded to this reviewResponded April 21, 2014

Thank you Marianne, for the glowing review! We are absolutely thrilled that you enjoyed your experience at our hotel, and certainly look forward to our next opportunity to serve you! Thanks again!

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Reviewed April 1, 2014

It was an excellent stay and hotel staff are very nice. They are always ready to help you. Loads of choices are there in complimentary breakfast and happy hour serving is also pretty good. The location is very strategic as lots of restaurants, coffee shops, and very near to scotsdale centre. Overall, its a good choice.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Kallol K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelley B, Assistant General Manager at Homewood Suites Bentonville - Rogers, responded to this reviewResponded April 7, 2014

Thank you, Kallol, for taking time out of your day to review our hotel. One of our guests' favorite features is the evening reception, where you are able to sit down to a wholesome meal and enjoy a free glass of beer or wine if you desire. What a relaxing way to wind down a busy day! We are all delighted that you have enjoyed your experiences with us, and we will continue to work hard to make our Homewood your home away from home!

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