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90 - 95 of 1,092 reviews
Reviewed November 30, 2017

We did not get the room we reserved and did not get good housekeeping. But was compensated for one nights stay. This hotel is centrally located for shopping and eateries tho, and the managers evening special and breakfast is always enjoyable. Overall, I would recommend.

  • Stayed: November 2017, traveled with family
    • Value
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Review collected in partnership with Embassy Suites Hotels
Thank glyndap2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this reviewResponded December 1, 2017

Thank you for your review. I apologize that you did not get your requested room type and that your housekeeping service was not satisfactory. I am glad to hear that we made an effort to make it right with you. We appreciate your business and hope to see you again very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2017

Great place to meet and entertain family living nearby with great dinning both at the hotel and restaurants within easy walking distance. An adjacent hiking/biking trail nearby running for several miles is an added benefit.

  • Stayed: November 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels
Thank ronaldtQ7250QD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this reviewResponded November 29, 2017

Thank you for your feedback. I am happy to hear that you enjoyed your time with us. We look forward to seeing you again very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2017

Finally a hotel that really does focus on the customer experience...all at a great value. Facilities, service and amenities were terrific. The Premium extras were nice touch. Will definitely be our hotel of choice anytime we return to NWA.

  • Stayed: November 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels
Thank 230dwightc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this reviewResponded November 29, 2017

Thank you for your feedback. I am happy to hear that you enjoyed your time with us. We look forward to seeing you again very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2017

Great place, shower needed updating but clean. Comfy bed and great reception and breakfast. The staff was super friendly and accommodating! The presentation when you walk in is awesome and the common areas were great to meet with our son who was there with his football team.

  • Stayed: November 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank kendA2925YI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this reviewResponded November 29, 2017

Thank you for your feedback. I am happy to hear that you enjoyed your time with us. We look forward to seeing you again very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2017

Stayed in several different hotels in the area, and this is by far my favorite. We don't even bother looking for others any more, we just book the Embassy. The location provides easy access to the freeway, and several nice dining spots. The rooms are really quiet and comfortable. Breakfast is really good.

  • Stayed: November 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank sidb563
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this reviewResponded November 29, 2017

Thank you for your feedback. I am happy to hear that you enjoyed your time with us. We look forward to seeing you again very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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