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All reviews spa tower convention center made to order breakfast corner suite evening reception free drinks great hotel omelet the managers happy hour complimentary breakfast living area front desk staff excellent stay conference atrium concert
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Reviewed April 21, 2006

In town for a conference. Stayed 2 nights. Very nice place. I agree with the previous reviewer's comments regarding the firmness of the bed and pillows ... but since I actually like a firmer mattress and pillows, I found those to be a plus ... personal preference I guess ...

Check-in staff was very helpful. Room was spacious and very clean. All the normal amenities of a nicer hotel. The architecture and layout (rectangular ... empty in the middle) of the hotel is very nice. The only (minor) drawback is that the elevators are only on 1 out of 4 sides ... it would be nice to have a second set of elevators on an opposite side for those with rooms not near the elevator bank (it's not a bad walk, but I'm lazy ...)

Overall ... if you're in town, this is a very good choice.

Date of stay: April 2006
6  Thank Detroit3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2005

We stayed at the Embassy Suites while in town for a local charity ball, which was held at the Embassy Suites. The hotel itself is beautiful. Very spacious. I love the atrium and how it goes all the way to the roof. What a great idea.

The suite we stayed in was nice. It was a pleasant change to have a refrigerator and microwave in the room, although we didn't use either one.

The bath tub was small and you had to be a giant to adjust the shower head. Our tub didn't drain well and when taking a shower, we had to stand in a few inches of water. And be careful, there are no non-slip strips on the bottom of the tub. One more thing about the bathroom, there were only 3 bath towels. However, there were oodles of wash cloths and hand towels. I think there were at least 5 of each of them.

The beds were as hard as a rock and the pillows were at least 12 inches thick and didn't squish at all. This would have resulted in having your head resting on the pillow at about a 60-degree angle. I ended up not using a pillow at all and was in pain then entire next day. There were 3 other people in our group. All had the same complaints about the beds and pillows. One guy even resorted to using a towel as a pillow.

The complimentary cooked-to-order breakfast was wonderful. The chef made omlets, eggs your way, and waffles. The buffet portion was loaded with fresh fruit, bagels, doughnuts, sausage, french toast, oatmeal, cereal, etc. We didn't go away hungry. One thing that would have been nice was tea bags for some hot tea.

This hotel is nice, we just wish we would have known to bring our pillows.

Date of stay: December 2005
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Cleanliness
5  Thank Tricia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2005

We went to a banquet at the Embassy Suites this past weekend and ordered at their cash bar.
They had bottles of Amaretto de Saronno and Grand Marnier on display as
"cordials", but when we ordered those drinks, they served up a cheap,
imitation "knock-off" version. The price was $7 per cordial, but they were not serving
what was on display. I don't really have much respect for false
advertising.

Date of stay: January 2005
    • Value
    • Cleanliness
    • Service
4  Thank francais8900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2005

This Hotel is Awesome! We planned on staying one night, but we loved this hotel so much , that we stayed an extra night. This was the best Hotel that we have ever stayed in. Very relaxing and enjoyable. The Breakfast is the BEST! I have never seen a free Breakfast like this before. The cooks were Great! And the Managers reception was also wonderful.. We stayed New Years Eve, and we were offered Shrimp, Nachos, Cordon Blue, etc.... The staff was great, We had no complaints. A++++ We will definetly be back, next time with out the kiddos.

4  Thank MemoryMakingMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2004

Wonderful staff, rooms are large and well kept as was the pool area.Full breakfast was fantastic. The only thing we were unimpressed with was the resturant over priced and subpar food 1 time was enough...

3  Thank Storyteller29134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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