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“Every time has been stellar”

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Fairfield Inn & Suites Bentonville Rogers
Ranked #7 of 21 Hotels in Rogers
Certificate of Excellence
Houston, Texas
1 review
“Every time has been stellar”
Reviewed June 20, 2011

I've been staying at the Fairfield almost every other week since November of 2010 (it is June 2011 now). Every time, the staff has been extremely courteous, the rooms clean and pleasant, and the overall experience fantastic. It has made the frequent business travel much easier to know I have a second home away from home. Just recently, I left my perscription glasses in my hotel room. Well, they found my glasses and overnighted them to me, so I would have them for an international trip. How is that for great customer service?

All in all, a very well run hotel and a great value for the money.

Room Tip: They have some suites on the 3rd floor
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  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jim_GSI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tammycollins, Manager at Fairfield Inn & Suites Bentonville Rogers, responded to this review, July 7, 2011
Thank you Jim for you kind words. We always strive to return our guests items whenever possible. We look forward to seeing you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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122 reviews from our community

Traveler rating
    58
    42
    17
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    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Abu Dhabi, United Arab Emirates
Level 4 Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 18, 2011

Spent a great deal of time away from home and the folks at Fairfield made every effort to accommodate my frequent schedule changes. As a contractor for GSI I was happy to learn this hotel was chosen over some of the others, which were also available. Kudos to GSI and the staff of Fairfield.

  • Stayed January 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PimpCosmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tammycollins, Manager at Fairfield Inn & Suites Bentonville Rogers, responded to this review, July 7, 2011
Thank you very much for all your praise. Our goal is customer service that is second to none. We hope to see you in the hotel very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Missouri
1 review
Reviewed June 13, 2011

I have enjoyed my stay's at Fairfield in Rogers. These rooms are much than other Fairfield locations I have visited in the past. I appreciate all the help and excellent customer services shown by Tammy Collins in Group Sales. Our company stay's in a lot of Marriott properties and this is one of my favorites.

Thank you for the clean friendly environment!

Room Tip: Become a rewards member for best rooms and reward!
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  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura44926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tammycollins, Manager at Fairfield Inn & Suites Bentonville Rogers, responded to this review, July 7, 2011
Thank you Laura for all your kind words. The Qdobe staff is great to work with also and we enjoy having all your staff as guests in our hotels. It is guests like you and your staff that make our jobs fun. We hope to see you back at the hotel very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed June 11, 2011

I literally lived here for 7 months and am happy it was this hotel. The staff was friendly, and the rooms were much better than I expected for the Fairfield.

  • Stayed November 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank csitter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lenexa, Kansas
1 review
Reviewed June 10, 2011

The entire staff at this hotel is exceptional. Very friendly, professional and accomodating.
Hotel is conveniently located to both Walmart, Sam's and JB Hunt's Corporate offices as well as a number of restaurants/stores.
Strongly recommend this hotel.

  • Stayed May 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jmsweet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tammycollins, Manager at Fairfield Inn & Suites Bentonville Rogers, responded to this review, July 7, 2011
Thank you very much Mr. Sweet for recognizing the staff at the Fairfield Inn & Suites. We all work hard to keep the standard of customer service that is second to none. It is always a pleasure to have you in the hotel, with your smile and encouraging words. We look forward to many more visits from you and the rest of your colleagues.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elkin, NC
Level 6 Contributor
526 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
Reviewed May 21, 2011

Most of the guests are business travelers during the week, and since there are no full service Marriotts in the area, Marriott members are stuck here or at Residence Inn across the street. I have stayed in all the Mariotts in the area and they are all 2 star except this one and the Residence Inn.

I hated hearing traffic. The rooms did not keep out the noise properly. The elevator is at glacier speed. They are always booked up so it is hard to get Mariott Platinum upgrades. The staff is typical of Fairfield brand.

I only liked the location. You can walk to restaurants and stores.

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, MN
Level 6 Contributor
1,695 reviews
272 hotel reviews
common_n_hotel_reviews_1bd8 679 helpful votes
Reviewed November 4, 2010

I think I have stayed at all the Marriott properties around Walmart now over the last year. This one is BY FAR the best. Its essentially a new hotel being remodeled a short while ago. The rooms were quiet, the bed was comfortable, the breakfast was good, and the water pressure was fine. I'll stay again.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lucycan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Bentonville Rogers

Property: Fairfield Inn & Suites Bentonville Rogers
Address: 4611 W Rozell St, Rogers, AR 72756-9529
Phone Number:
Location: United States > Arkansas > Rogers
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 21 Hotels in Rogers
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Bentonville Rogers 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Fairfield Inn and Suites is a 99 room hotel conveniently located off Interstate 49 at exit 85. The hotel has 40 DBDB, 35 Kings, 22 King Suites, 2 Spa Suites. All of our guest rooms have a refrigerator and microwave. We are on what is known as "Restaurant Row" in Rogers, Arkansas. We have 10 restaurants, a shopping center, and a movie cinema all within steps of our door. Centrally located in NW Arkansas to area attractions: Crystal Bridges Art Museum, NW Arkansas Regional Airport, Wal-Mart's Corporate Headquarters, Beaver Lake fishing and rentals, University of Arkansas in Fayetteville, Northwest Arkansas Community College, Pig Trail Harley Davidson and famous scenic routes. ... more   less 
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Also Known As:
Fairfield Inn Rogers
Fairfield Rogers
Rogers Fairfield Inn

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