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Candlewood Suites Rogers/Bentonville
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Reviews (121)
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All reviewsvcr dvd playerfront deskgreat location close to everythingsmall kitchenetteslaundry facilityfull size fridgeand lo and beholdrestaurants in walking distancedouble roompleasant staybusiness meetingupon checkbed was comfortablewould stay againhotel roomtop floorthe hotel staff
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75 - 80 of 121 reviews
Reviewed June 9, 2014

I have stayed at the Candlewood many times. I have never been dissatisfied. Usually we stay about the middle of the hall on a parking lot side. This time we were on the garden side. Both sides seem to be equal in quietness. We have never been bothered with noise.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with this hotel
Thank nancy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2014

Hotel was very clean. Regular rooms were spacious. Had fridge, dishwasher, small stove and microwave and kitchenware. Beds were comfortable. Clean bathrooms. Fresh smelling linens and towels. Nice quiet hotel. Pet friendly. Hotel staff very friendly and helpful!!
Have free DVD rentals and DVD players in the rooms. We did use the meeting room for a party and it was very spacious! Had doors to allow guests in and out from the parking lot. Terrific location, close to restaurants, gas station and a shopping center. Right off I-49 & Walnut. Overall very good value! Would stay here again. My only complaint was the handicap room was not big enough. The space between the bed and the walls was too small to allow for a wheelchair to fit easily for transfer from bed to chair. The bathroom IS very spacious and the roll-in showers are large enough to allow room to move a chair in and out easily. The sink/faucets towel racks are all within ADA reach. My ONLY suggestion would be remove the recliner from beside the bed to allow more room for wheelchairs.

Room Tip: The bed in the handicap accessible room needs to have the recliner moved so that a wheelchair can fit beside the bed for transfer.
  • Stayed: May 2014, traveled with family
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Thank aladybug76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate T, General Manager at Candlewood Suites Rogers/Bentonville, responded to this reviewResponded June 6, 2014

Dear aladybug76,
Thank you so much for the great review- it was wonderful to read all the ways you were pleased with our hotel! With such a wonderful review we're very hopeful to see you at our hotel in the near future.
Thank you also for your input regarding the recliner and space requirements in your room. While we do like to ensure that a recliner is in every room for our guest's use, if at any time we can be of any service to make you feel comfortable and at home, don't hesitate to call us! We're happy to remove recliners or make any other adjustments to ensure you have an excellent experience with us. We look forward to hosting your next stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2014

My daughter and I stayed with you during the Spring Craft Show season and were completely pleased with your hotel. It was clean and comfortable and the registration desk was very kind and helpful. We have already booked a room for the Fall Shows and are looking forward to staying with you again.

Room Tip: We had a problem finding this place and ended up in Bella Vista! For women travelers, please note most of us go by landmarks, such as turn North at McDonald's and go to the end of the strip. We have stayed on the main road for years, but had never ventured off the beaten path! Our GPS sure came in handy as the map on Booking.com shows the hotel closer to Bentonville than in the busy part of Rogers.
  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2014

I checked in at 10pm. The clerk was quick and friendly. The hotel appears well maintained. The room was very clean and all of the cookware, dishware, and utensils that came with the kitchenette were clean. Location-wise, it was close to the highway and there were a number of restaurants that were across the street and was easy to walk to. I enjoyed my stay.

  • Stayed: May 2014, traveled on business
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Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2014

Our soccer team booked rooms through Expedia. When we went to check in the reservations were wrong. The hotel staff went out of their way to accommodate our team. Had they not we would not have had rooms. I couldn't say a bad thing about Candlewood Suites. We will definitely stay there in the future! Thank You!

Room Tip: Book directly.
  • Stayed: May 2014, traveled with friends
    • Value
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Thank Juniors72834
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate T, General Manager at Candlewood Suites Rogers/Bentonville, responded to this reviewResponded May 21, 2014

Dear Juniors72834,
Wow! Thank you for such excellent feedback about your experience with us! I are so happy that we were able to turn the negative experience with Expedia into a positive result. Our team strives for guest service in everything they do, and I am so proud to read that they met the goal with your reservations and corrected Expedia's errors with your comfort in mind.
In the future, please do not hesitate to call our hotel directly; we find certain 3rd party websites that act as a middle-man to your rooms do not always book the correct details for your rooms. Besides that, we would love to host you and your team again.
We hope to see you again in the future!

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