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“Functional, but not luxurious”

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Aloft Rogers-Bentonville
Ranked #12 of 21 Hotels in Rogers
Arkansas
Level 6 Contributor
200 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Functional, but not luxurious”
Reviewed September 2, 2013

This place needs some touch-up work. The hooks in the bathroom were falling off the wall and the headboard was marred in several places. The pillows are awful and nothing like I'm used to in the W line of hotels, even the lower-priced, funky Aloft hotels. The bar is nice and the bartender, Eric, is nice and efficient. No restaurant - the food is a pay as u go deli, and the late-night person checking folks in ("Coop") could use some hand-washing lessons for his fingernails. All in all, it needs some work, but it's in a great location and it's cheap

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shoesArkansas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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279 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Tulsa
Level 6 Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed August 10, 2013

I've stayed here several times this year on business.

Pros: modern, friendly staff, easy parking, on site bar including bar table. Good atmosphere.

Cons: breakfast not included, rooms that backup to the highway are noisy.

Crabby's across the street has great food.

I would stay there again.

Room Tip: Rooms away from highway & elevator.
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SoonerFan#1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy_Poe, Starwood Hotels at Aloft Rogers-Bentonville, responded to this review, August 13, 2013
Dear SoonerFan#1,
Thank you so much for taking the time to review our hotel; we are so glad to hear that you enjoyed your stay. We often times have a breakfast/dining credit package available so keep your eye out for that the next time you book a stay with us. Hope to see you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa
Level 4 Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 10, 2013

I have never stayed at a Aloft location so I thought I would give it a try. Exterior and Lobby of the hotel is very modern creating a Wow effect right when you come in. You can choose to check yourself in or the small desk is is located right in the center. Check in was quick and both associates were very friendly. Lobby area also includes a bar and seating area. Hallways leading to my room needed to be vacuumed. Room design is different again with a modern look. Things I didn't like about the layout, it was extremely hard to work the desk area and view the TV at the same time. The wall mounted TV in my room could not be angled towards the desk area. Outlet placement around the desk area is very poor as you have to go under the desk to plug in. They did a great job with the outlets between the two beds. They are located right above the small dresser between the beds. Room temp was fairly warm even with AC set at 65 as the air did not circulate well in the room. The sofa or bench is located right under the TV again so you can't sit there either and watch TV. Be careful when sitting there as if you have any height there is a great possibility to hit your head on the bottom of the TV. TV Channel selection is very limited at this location. I did like the separation between the sleeping area and the bathroom sinks. Breakfast area is also very different as the majority of the items had to be paid for and was a little expensive. There is no ice located on the floors where the rooms are so you will have to get it at the front desk or bar area. They do have a few bags pre-made in a small freezer if you get there in time. There is a outdoor pool. This location had a nice exercise room. Internet is free and worked well. I would suggest not getting a room facing the highway as it is very noisy especially early in the morning. Comparing the value at this location to other hotels I have stayed in. I would suggest staying someplace else.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 48Rules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy_Poe, Starwood Hotels at Aloft Rogers-Bentonville, responded to this review, August 13, 2013
Dear 48 Rules,
Thank you so much for taking the time to review our hotel. We appreciate the feedback that you have provided about the room and those comments will be passed along to our management team. We are, however, glad that you found many things that you did like about your stay, especially the efficient check in and our friendly staff. We hope you will consider us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bentonville
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 31, 2013

We stayed here for a weekend getaway, got a great deal on Priceline. A lot of hotels (especially nicer ones) tend to be a bit snooty once they see our rooms are booked through Priceline. Not the Aloft! They were fantastic! Called after making reservation and requested that our two rooms be somewhat close, not a problem! Requested doubles instead of the kings we'd booked, not a problem! From our arrival to the time we checked-out every staff member we came into contact with was friendly and totally professional. The rooms were kept spotless by the housekeeping staff, the hotels is only a few years old and it is obvious the management and staff works hard to maintain a high standard of excellence.

The night club area was great! Drinks were a tad expensive but we had the luxury of not having to leave our hotel for a drink so all in all the price was well worth it! Loved being able to have drinks and enjoy them poolside. Hotel is in a very nice area, right down the street from a large shopping complex with lots of restaurants, movie theater, etc. Crystal Bridges art museum is less than 10 minutes away and well worth the time to see it!

No problems at all with this hotel, incredibly pleased with our weekend. I rarely am willing to pay full price and rely on Priceline for pretty much ALL of my hotel stays (of which there are MANY throughout each year); however, we liked this hotel so much I wouldn't think twice about paying full price, definitely worth it!

Room Tip: Had rooms on the 4th floor, no complaints whatsoever. No outside noise at all, no noise from inside...
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happytxgrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Aloft Rogers-Bentonville, responded to this review, August 6, 2013
Dear happytxgrl,

Thank you for taking the time to write about your recent stay. We are so glad you enjoyed your overall stay and took advantage of all our features and amenities. We look forward to welcoming you back to our hotel the next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arkansas
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 24, 2013

Very quiet, exceptionally clean hotel. Room was a bit small but well thought out use of the space. The location is very convenient to the the nearby interstate but not at all noisy. The look is modern and trendy.

I'd definitely recommend this to anyone staying in the area. Being in Rogers, it's well located in the middle of the Springdale-Rogers-Fayetteville area. The shower and bath area was well designed. It is strictly a shower - if you're looking for a bath ask before you book this hotel. Pricing is competitive, but does not include breakfast.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheFishie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Aloft Rogers-Bentonville, responded to this review, July 26, 2013
Dear TheFishie,

Thank you for commenting on your recent stay. We are glad you enjoyed the hotel location and pleased you enjoyed the hotel amenities and room layout. We hope to have you stay with us again the next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bentonville ar
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 21, 2013

I stayed here the end of June in a heat wave. I wanted ice cold air conditioning which they had. I actually booked here because of the standing shower instead of the shower standing in a bathtub. It was awesome. I hate hotel showers because they never drain right and you end up standing in a bathtub full of water. gross. It is worth the stay because of the shower. They have this funky glass frosted wall in the shower that goes into the bedroom that can be cool. The standard room was small but the bed was awesome comparable to a marriott courtyard (which in my opinion is one of the best) The drawback is the nonstop party in the lobby. It goes into the early morning hours and you are screwed if you need ice. You have to go down there and ask the front desk for it.... and the lobby/bar/front desk are all in one.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tchis911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Aloft Rogers-Bentonville, responded to this review, July 26, 2013
Dear tchis911,

Thank for your recent review. We are glad you enjoyed your overall stay and glad to hear how much you enjoyed the shower and the bed. We hope you stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Level 6 Contributor
102 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed July 21, 2013

We enjoyed the decor of the lobby and bar area. The bartender Lindsey was a nice guy and answered our questions we had about the area, gave directions, etc. Every interaction we had with the staff was friendly.
Room was clean and decorated in late-1960's/early-1970's-colors-meet- urban-funk, Arkansas style. Closet space was a bit weird to try and fit sport coats, etc into.
The unfortunate aspects of our stay are what garnered the 3 star rating. The air conditioner was situated under a countertop that inhibited the air flow. We also didn't know why there was a thermostat in the room as it didn't appear to control the temperature. We took it all the way down as far as it would go, and then all of the way up (just to see what would happen) but it ran on the same cycle no matter what - on for 3 minutes, 4 times an hour. The daytime outside temp was over 100 degrees with the night time in the 80's. We were warm to hot the entire time we were in the room.
We also heard a lot of noise from the corridor - other guests slamming their doors, people talking while walking, etc. The highway noise was a low hum until some bubba would rip his muffler-less hawg down the interstate at 100 miles an hour producing decibels just sort of a sonic boom but enough noise to make your fillings rattle. Thankfully this only happened twice.
In fairness to Aloft, we did not let them know about these issues during our stay. By the time the shortcomings became evident it was after 9pm and we didn't want to have other people in the room, perhaps maybe pack up and switch rooms, and there was nothing that could be done about the corridor noise. If it was quieter and cooler in the room, we would have given Aloft that 4th star.

Room Tip: Request a room that doesn't face the highway
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KCBrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Aloft Rogers-Bentonville, responded to this review, July 23, 2013
Dear KCBrad,

We appreciate you taking the time to give us feedback on your stay. We are glad you enjoyed your overall stay and that you found our staff to be helpful. I do apologize however for the air conditioner unit in your room and for the noise. While we cannot always control the noise from the hallway and the street, I have taken the feedback regarding the air conditioner to our teams so that they can look into this further. Thanks again for your helpful feedback and we hope you give us another try when you are in the area again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aloft Rogers-Bentonville

Property: Aloft Rogers-Bentonville
Address: 1103 S 52nd St, I-540 - Exit 83, Rogers, AR 72758-8611
Phone Number:
Location: United States > Arkansas > Rogers
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Rogers
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Rogers-Bentonville 3*
Number of rooms: 130
Official Description (provided by the hotel):
Aloft Rogers-Bentonville offers loft-inspired style just up the road from Wal-Mart's world headquarters, near many bustling businesses and plenty of places to play! ... more   less 
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Also Known As:
Aloft Rogers-Bentonville Hotel Rogers

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