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“Location, location, location”
Review of Petra Moon Hotel

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Petra Moon Hotel
Ranked #3 of 40 Hotels in Petra - Wadi Musa
Certificate of Excellence
Geneva, Switzerland
Level Contributor
63 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Location, location, location”
Reviewed October 30, 2013

A fabulous hotel located right at the Petra gate and across the street from the buses that take you from Amman. Since I arrived too early to check in, the hotel allowed me to change clothes and leave my bag so that I can take the most advantage of my time at the site. The staff was wonderful providing me with very useful, truthful tips on Petra.
A beautiful room, bathrobe, coffee maker, minibar were all very appreciated after a long physical day walking and climbing stairs aroundthe site...
The next morning I was on my way to Wadi Rum and would have missed breakfast since the bus was leaving early...so the hotel packed a Take Away breakfast which I devoured once I got to Wadi Rum:-)...It's the little things that make a big difference. :-)
Would definitely recommend this hotel to anyone visiting Petra, and I would not hesitate to staying here again.
A 5 star experience for half the price ....
Ana canadiyya :-)

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank divagirl2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AymanFarajat, General Manager at Petra Moon Hotel, responded to this review, November 2, 2013
Dear Valued Guest,

Thank you for sharing your experience from your recent stay at Petra Moon Hotel. I am delighted to read you enjoyed the various amenities we offer and pleased we were able to assist in making your stay with us most comfortable.

Thank you again for your wonderful review on TripAdvisor and we look forward to welcoming you back in the very near future.

Sincerely,

Ayman Farajat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (202)
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English first
Stockholm, Sweden
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 28, 2013

A great hotel, definately like 5 star value but you just end up paying less. No need to go to Mövenpick next door. Beautiful rooms, bathropes, flippers, posh bathroom, free minibar & a over the top breakfast. A 2 mins walk to the entrance of Petra & JETT bus stop and to the main street with all the restaurants & cafes. Have recommended it to all of my friends and no one was dissapointed. Would definatelt go again!!

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KvinnaA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AymanFarajat, General Manager at Petra Moon Hotel, responded to this review, October 31, 2013
Dear Valued Guest,

Thank you for taking the time to write about your recent stay at Petra Moon Hotel! It is wonderful to hear that you had such a great experience with us, thanks in part to our comfortable rooms and friendly staff. We are thrilled that you definitely plan on staying with us again in the future, and are truly grateful to you for taking the time to recommend our hotel, Thank you again for your generous compliments, and we look forward to your next stay!

Sincerely,

Ayman Farajat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
156 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed October 27, 2013

Hotel is close to gate. This is its advantage. Stayed two nights. Rubbish was not emptied in all that time. No one knew how to unlocked the personal safe in the room. They even sent a maintenance guy who tried for 30 minutes without success. Shower rail and curtain fell down during shower. Breakfast was nothing special. Service was very casual.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AymanFarajat, General Manager at Petra Moon Hotel, responded to this review, October 31, 2013
Dear Valued Guest,

Thank you for taking the time to share about your experience with us. and I regret that you were not fully satisfied with the service you received from our staff. I have taken note of your comments and i addressed the issue with the relevant departments in order to prevent any recurrence in the future and we will certainly take your comment in consideration. We sincerely hope that this experience will not discourage you from staying with us in the near future, in order to demonstrate to you the improvements we have made as a result of your valuable comment.

Sincerely,

Ayman Farajat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lahore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 25, 2013

starting from the lobby to the food , rooms and the rooftop swimming pool which was perfectly balanced made petra moon hotel a perfect place for checking in . the blend of different cuisines was awesome. the hotel rooms were clean and airy. staff was very keen to help. free internet facility and cheap taxi service provided by the hotel was the plus in the menu. location of the hotel is perfect. so, if you are looking for a better place to stay in petra, don't miss petra moon hotel.

Room Tip: Rooms on the east are quieter and wifi quality is better in these rooms.
See more room tips
  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank manu u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AymanFarajat, General Manager at Petra Moon Hotel, responded to this review, October 31, 2013
Dear Valued Guest,

We are delighted to hear that your stay with us was pleasant. Your kind words are much appreciated, in particular the ones about our employees and our service; we will make sure to pass on your praise and comments to the related teams. We are always happy to hear from a satisfied guest and we look forward to welcoming you back.

Sincerely,

Ayman Farajat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 24, 2013 via mobile

We chose the Petra Moon after reading the other reviews and were very pleased we did. The location cannot be beat. The room was very clean and in great condition. The staff were extremely friendly and helpful. We thoroughly enjoyed a roof top meal one evening. And the pool is very refreshing after a day of exploring the sites. And all for a very good price.

Stayed September 2013, traveled with family
Helpful?
1 Thank drwToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AymanFarajat, General Manager at Petra Moon Hotel, responded to this review, October 30, 2013
Dear Valued Guest,

Thank you for taking the time to share your thoughts about your recent stay with us!

It is the fantastic team that I am lucky to have here, who make Petra moon hotel a very special place to work and for the guests to stay in.

I have passed on your very kind words to them and I hope that we will have the chance to meet your expectations again in the very near future.

Sincerely,

Ayman Farajat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 24, 2013

The Petra moon is in a perfect position for visiting Petra, the price if fair given it's location and the standard it holds itself to. The rooms are clean, fresh and modern. As a solo female traveller the staff at the front desk were always looking out to make sure I made it back in ok and were very helpful, kind and polite. The only thing I didn't like so much was the breakfast it wasn't as fresh and tasty as you'd hope but it fuelled you up for a long day of exploring, coming back to the pool after that long day is just what you want to do.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank famishedtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AymanFarajat, General Manager at Petra Moon Hotel, responded to this review, October 30, 2013
Dear Valued Guest,

I sincerely appreciate your kind review posted on TripAdvisor regarding your recent stay at Petra Moon Hotel!

Thank you for acknowledging the service you received from our associate team. We have shared your comments with each of them as they truly are the driving force!

We look forward to welcoming you again to Petra Moon Hotel to exceed your expectations on future occasions!

Sincerely,

Ayman Farajat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 22, 2013

After a long day visiting the ancient city of Petra which included a trek up to the famous Monastery checking into this hotel was a great respite. Room was very clean and comfortable. Also quite spacious considering I only had a single room. Food was great and there was free internet, which if you travel to this part of the world a lot you would know is hardly ever the case. Staff was very friendly and went out of their way to meet my needs. Location is perfect for visitors to Petra as it is just right across the Bus terminal which is a 2-3 minute walk to the visitor center of Petra. Highly recommended and will stay here for sure next time I visit

Room Tip: Book early as this hotel fills up pretty fast. I was lucky to get a room.
See more room tips
  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PJEnriquez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AymanFarajat, General Manager at Petra Moon Hotel, responded to this review, October 30, 2013
Dear Valued Guest,

Thank you for taking the time to write about your recent stay at Petra Moon Hotel! It is wonderful to hear that you had such a great experience with us, thanks in part to our comfortable rooms and friendly staff. We are thrilled that you definitely plan on staying with us again in the future, and are truly grateful to you for taking the time to recommend our hotel, Thank you again for your generous compliments, and we look forward to your next stay!

Sincerely,

Ayman Farajat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Petra Moon Hotel

Property: Petra Moon Hotel
Address: Visitor Center Street | PO Box 216, Petra - Wadi Musa 71810, Jordan
Location: Jordan > Ma'in Governorate > Petra - Wadi Musa
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#2 Family Hotel in Petra - Wadi Musa
#2 Romantic Hotel in Petra - Wadi Musa
#4 Business Hotel in Petra - Wadi Musa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Petra Moon Hotel 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Petra Moon Hotel is newly reopened with four star services. The rooms of five star amenities, all day dining room, shuttle service from the hotel to all different destinations in Jordan. The location of the hotel can tell you a story for being very close to the entrance of the ancient city of Petra. The Sky Roof Terrace and Restaurant offers a variety of cocktails and snacks. The hotel has a roof swimming pool surrounded overlooking Sharrah Mountains. ... more   less 
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Also Known As:
Hotel Petra Moon
Petra Moon Wadi Musa
Petra Moon Hotel Jordan/Petra - Wadi Musa

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