Family room with was great layout and very comfortable. Rooms were clean and beds perfect.
Buffet dinner in restaurant was average but good value. Bread pudding-like dessert was fantastic. They don’t serve alcohol in this hotel.
Staff was very helpful and friendly. Wifi did not work in lobby or rooms and when it did it was so slow that it was useless. Probably an ISP issue rather than the hotel.
Booked a trip to Wadi Rum through the hotel and coordinated with the hotel Manager. Things started off OK but after arriving in Wadi Rum, things fell apart. I paid for a 4 hour tour. The camel ride was much shorter than promised and then the jeep tour was an hour less than agreed to. On top of this the whole tour started at 11am but the guide did not bring with any lunch (and you cannot buy lunch anywhere) so by 2pm my family was starving. After a number of calls between the Petra Moon Manager, the tour operator, the taxi driver and the jeep driver, they all agreed that there was a miscommunication and they could take us back into Wadi Rum for an hour. By this point is was too late and completely impractical. Suggest booking with a reputable tour operator rather than through the hotel.
- Official Description (provided by the hotel):
- Petra Moon Hotel is newly reopened with four star services. The rooms of five star amenities, all day dining room, shuttle service from the hotel to all different destinations in Jordan. The location of the hotel can tell you a story for being very close to the entrance of the ancient city of Petra. The Sky Roof Terrace and Restaurant offers a variety of cocktails and snacks. The hotel has a roof swimming pool surrounded overlooking Sharrah Mountains. ... more less
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- Also Known As:
- Hotel Petra Moon
- Petra Moon Wadi Musa
- Petra Moon Hotel Jordan/Petra - Wadi Musa