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“Best place in Petra”
Review of Petra Moon Hotel

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Petra Moon Hotel
Ranked #2 of 40 Hotels in Petra - Wadi Musa
Certificate of Excellence
Reviewed December 9, 2012

We were in Petra in Sept 2012 and this hotel was our savior. I was literally the nicest place we stayed during our entire trip to Israel and Jordan with a great price tag. The service was unmatched, the staff were extremely polite and helpful. The rooms are beautiful with amazing king sized down beds, flat screen TV, and very new/clean bathrooms. The breakfast buffet (included!) was delicious!! Also, they have an amazing rooftop deck/bar with a pool!!! Nice lounge chairs and the staff will bring you drinks and hooka. I don't usually write reviews after trips but I just had to rave about this hotel--it was amazing!

  • Stayed: September 2012, traveled as a couple
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Thank Emily K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AymanFarajat, General Manager at Petra Moon Hotel, responded to this reviewResponded December 10, 2012

Dear Valued Guest,

Greetings from Petra Moon Hotel. We are delighted to hear that your stay with us was pleasant.
Your kind words are much appreciated, in particular the ones about our employees and our service; we will make sure to pass on your praise and comments to the related teams. We are always happy to hear from a satisfied guest and we look forward to welcoming you back in the near future.

Kind regards,
Ayman Farajat
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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952 - 958 of 1,636 reviews

Reviewed December 8, 2012

The Petra Moon is a small hotel with small rooms, but we found it very comfortable and the staff amazingly helpful. We had a few queries when we initially went to our room and these were dealt with immediately and without fuss.
After we had checked in we walked up the hill to the top of the town which is really interesting. Also there is a bar not far from the hotel on the left hand side going up which sells pints of Guinness! Petra Moon is a "dry" hotel and after a pretty full day it was nice to find a somewhere for a beer.
An absolutely ideal location and I would recommend the hotel to anyone visiting Petra.

Room Tip: The rooms at the back, where we were located, overlook a building site. The view at the front is pre...
See more room tips
  • Stayed: November 2012, traveled as a couple
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Thank Sandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AymanFarajat, General Manager at Petra Moon Hotel, responded to this reviewResponded December 8, 2012

Dear Valued Guest,


Thank you for sharing your thoughts regarding your your recent stay with us.

We are always delighted to hear from a happy guest- your kind words are much appreciated and we are glad to hear you enjoyed your stay. We have shared your kind comments with the rest of the team as there is no better motivation than praise for a job well done!
Thank you again and we look forward to welcoming you back in the near future.

Kind regards,

Ayman Farajat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2012

The location was perfect, as well as, the price and the breakfast was included. Also, our room was immaculate with modern conveniences, they were polite and the front desk guy even went with my husband to get gas in the rental car the last night,as it was difficult to tell him how to get there!!

  • Stayed: November 2012, traveled with friends
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2  Thank worldtraveler00777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AymanFarajat, General Manager at Petra Moon Hotel, responded to this reviewResponded December 7, 2012

Dear Valued Guest,

It is the fantastic team that I am lucky to have here, that make The Petra Moon Hotel a very special place to work and for our guests to stay in.

I have passed on your very kind words to them and I hope that we will have the chance to meet your expectations again in the very near future.

My kindest regards,

Ayman Farajat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 5, 2012

Nice and fantastic hotel! pleasant staff, yummy breakfast, complete, modern, clean and confortable rooms, it's just 5 minutes to Petra. Our best experience in Wadi Musa. Recommendable if you visit Jordan!

  • Stayed: December 2012, traveled with friends
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Thank Rocio1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AymanFarajat, General Manager at Petra Moon Hotel, responded to this reviewResponded December 6, 2012

Dear Valued Guest.

Thank you for your kind feedback. We are more than delighted to read your comments, as they are an invaluable source to us. We cherish your kind review and we have shared it with our team, as it is a great motivation to continue a high standard of service.

We are looking forward to your next visit.

Kind regards,

Ayman Farajat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2012

My family and I stayed at the Petra Moon Hotel in Jordan. It has a great location, recently renovated rooms, very friendly staff and overall a great value. I would recommend this to anyone traveling to Petra.

  • Stayed: November 2012, traveled with family
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Thank Stephan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AymanFarajat, General Manager at Petra Moon Hotel, responded to this reviewResponded December 4, 2012

Dear Valued Guest.

It was our pleasure to host you at Petra Moon Hotel, and we thank you for posting such great review here.

The Petra moon hotel strives for excellence, and invests time, effort and resources to ensure our guests are comfortable and enjoy themselves.

Therefore, it is always a great pleasure to know that we have succeeded in doing our job.

We trust your stay in Jordan was pleasant, and hope to see you among our guests in the future.

Kind regards,

Ayman Farajat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2012

You can't do better in Petra than this hotel. We arrived around noon and our rooms weren't ready so we left our luggage and headed to Petra for a couple of hours. When we got back, our rooms were ready and supplied with plates of fresh fruit. The beds were comfortable and the pillows fluffy. Everything was very clean. The staff was very helpful and answered all our questions. We ate at their buffet the second night because we were too tired to think about going out and it was acceptable, not great food, but more than fine. The best thing though is the location-it is within easy walking distance to Petra. We went to Petra during the day twice and Petra by Night once. This hotel is the closest one to the entrance. Great location and value!

  • Stayed: November 2012, traveled with family
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Thank SimieMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AymanFarajat, General Manager at Petra Moon Hotel, responded to this reviewResponded December 4, 2012

Dear Valued Guest.

First of all we would like to thank you for your kind review and for sharing your experience here on TripAdvisor. We are joyful to read that you had a wonderful experience in our hotel and that you have singled out many positive elements as our rooms, our friendly employees and our convenient location.

On the other hand I was concerned in regards to your comment about our dinner buffet. Therefore,our Executive Chef is already working on enhancing the buffet with different varieties.


We all hope to welcome you soon again and we would like to thank you for staying with us.

Kind regards,

Ayman Farajat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2012

This is a wonderful property, fairly new, very clean, very large rooms with big comfortable beds. The staff are very friendly and helpful. Breakfast is delicious. And the location of course can NOT be beat! This is THE place to stay in Petra. Only nice touch would be if the pool was heated!! Even when severely hot after a big long Petra hike, the pool is still too cold to enjoy for more than a few minutes.

  • Stayed: September 2012, traveled as a couple
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Thank jazzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AymanFarajat, General Manager at Petra Moon Hotel, responded to this reviewResponded December 3, 2012

Dear Valued Guest.

We are delighted to hear that your stay with us was pleasant. Your kind words are much appreciated, in particular the ones about our employees and our service; we will make sure to pass on your praise and comments to the related teams.Rest assured that your valuable comment regarding the swimming pool will be addressed with the relative departments in order to enhance our provided services.

We are always happy to hear from a satisfied guest and we look forward to welcoming you back again soon.

Kind regards,

Ayman Farajat
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Petra Moon Hotel

Address: Visitor Center Street | PO Box 216, Petra - Wadi Musa 71810, Jordan
Location: Jordan > Ma'an Governorate > Petra - Wadi Musa
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#2 Romantic Hotel in Petra - Wadi Musa
#2 Family Hotel in Petra - Wadi Musa
#4 Business Hotel in Petra - Wadi Musa
Price Range: $69 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Petra Moon Hotel 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Petra Moon Hotel is newly reopened with four star services. The rooms of five star amenities, all day dining room, shuttle service from the hotel to all different destinations in Jordan. The location of the hotel can tell you a story for being very close to the entrance of the ancient city of Petra. The Sky Roof Terrace and Restaurant offers a variety of cocktails and snacks. The hotel has a roof swimming pool surrounded overlooking Sharrah Mountains. ... more   less 
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Also Known As:
Hotel Petra Moon
Petra Moon Wadi Musa
Petra Moon Hotel Jordan/Petra - Wadi Musa

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