I rarely write a review before I check out of a hotel, but the staff at this hotel has been so exceptional, I feel inclined to convey my experience.
First of all, the property is in the absolute best location for visiting Petra. The restaurants have delicious food and the rooms are fully stocked with all kinds of great amenities. Ours included breakfast, free mini bar, free parking and free internet. Believe it or not, that is not what makes this hotel so great---it's the staff. After checking in, our bellboy, Wilgred was extremely helpful in giving us advice. Later, when we had a more serious issue that had nothing to do with hotel, both he and the hotel manager, Wail Al Jundi made sure our problem was solved. Wail even offered to have one of the staff accompany us while the issue was being resolved with a car rental. Although not necessary, it made us feel well cared for. Upon returning to the hotel Wail was waiting to be sure our situation was resolved and we were happy. We were. What a great manager and what an incredible staff. There were many others on staff who were also wonderful and I want to sincerely thank them all. Jordan is a very special and wonderful place to visit and the team at this hotel reflects the hospitality and kindness of the country. If you visit Petra, stay here.
- Official Description (provided by the hotel):
- Welcome to the hidden city. The Movenpick Resort Petra is the ideal starting point for exciting excursions to the ancient City of the Nabateans. It also offers an enchanting atmosphere for you to relax and unwind as never before. ... more less
- Reservation Options:
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- Also Known As:
- Moevenpick Resort Petra Hotel Petra / Wadi Musa
- mövenpick Petra Wadi Musa
- Movenpick Resort Petra Jordan/Petra - Wadi Musa