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“Absolutely brilliant view, way out of town, worst internet policy, ok rooms” 3 of 5 stars
Review of Petra Panorama Hotel

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Petra Panorama Hotel
Ranked #32 of 39 Hotels in Petra - Wadi Musa
Ahmedabad, India
Level Contributor
102 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Absolutely brilliant view, way out of town, worst internet policy, ok rooms”
3 of 5 stars Reviewed June 6, 2014

Apart from the view there is hardly anything worth mentioning which is of any significance in this hotel. Actually the wifi policy is quite annoying. It is paid 5USD for 1hr or 10USD for 24hrs, which is fine but you can only use it for one device, which is also fine, and you have to go to the reception to buy it (cannot get password from room via phone), which is also fine... its just that the thin tall gentlemen at the reception every day in the afternoon shift was extremely rude with us as well as other guests about the internet, as if it was his personal issue. When we gave feedback at the time of checkout, the front office supervisor Ahmed was so kind to offer free 1hr internet if we wanted and dealt with this thoroughly professionally. The F&B option is limited and the same breakfast was there with limited choices all 3days we stayed there. The restaurant staff was very courteous and very helpful, but the language is a huge barrier. The dinner and generally the restaurant is not very expensive but there are better options in the wadi musa near the Petra visitor centre site if you can go there. This hotel is more for the one night and Petra run conducted tours with bus load tourists at a time. The positive is the views from the common terrace and almost all rooms, interesting upside down hotel (but confusing lift arrangement for the first time!)... if you do go, spend an evening at the terrace bar.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Nimitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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400 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bischofsheim, Germany
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 27, 2014

This hotel is highly recommended to people visiting Petra, even though the hotel is situated about a 5 to 10 min drive from the center of the town. The service is excellent and the food too. The staff are friendly and very courteous. The views from the hotel are fantastic.

Room Tip: Ask for rooms on the higher floors...Level 2 is where we had our rooms and they were perfect.
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Halbchen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
College Place, Washington
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 27, 2014

This hotel has great views from most rooms, esp at sunrise and sunset--the higher, the better. It is older and "well used" but has been kept-up in fair condition, although it is over-due for a good re-do. The food is OK but nothing to write home about and they charge for internet. I was here 2 yrs ago and it has not changed much. It is out of town a mile or so which you have to go through to get to the Petra entrance.

Room Tip: The higher up, the better the views and the closer to the dinning room and the entrance.
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  • Stayed March 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank PTguy48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 14, 2014 via mobile

Hotel is a bit old and shabby but comes with a great view down on Petra. Food was subpar and drinks and extras at tourist level prices across the board,100% above normal rates in Jordan. Internet access is limited to one device and costs 10 dinars for a day. Reception laughed at us and told me he doubted my mother actually needed internet access anyway when we asked about multiple devices...this place was in a package and probably would avoid going there again if back.

Stayed May 2014, traveled with family
Helpful?
1 Thank Scott K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Petra - Wadi Musa hotels

Lisbon, Portugal
Level Contributor
61 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed May 13, 2014

The hotel is in urgent need of full renovation. Although the location is beautiful, rooms,math rooms need to be redone.
Huge dining room, average food, no fruit for breakfast.
Other downside, you need to take 2 separate elevators to reach the rooms, a long walk.
The hotel is quite far from Petra.
Having said that the staff is nice and helpful.

  • Stayed April 2014, traveled with friends
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank IsabelVM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
223 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
1 of 5 stars Reviewed May 9, 2014

Very disappointing hotel. They claim to have all rooms fronting the mountain but this a lie as some front... the swimming pool... with no mountain view at all! We had partly a mountain view fortunately. So I guess we were lucky... And for any unexplainable reason we had... 3 beds in a room for 2!

But the two nights we spent there with the group we found each evening a different cockroach in the bath!!! Cleanliness is a major trouble in this hotel. We remember of a sticky floor at the restaurant. They never clean the restaurant floor as my shoes were always sticky.

Besides, reception staff was completely incompetent telling us that towels were near the pool when there was not any and that we could have buffet dinner until 9:30 PM though the restaurant was open until 10:30 PM!

Restaurant staff was unfriendly and unefficient. I remember of empty dishes left like that more than 15 minutes making people angry. I personaly had an argument with a restaurant staff because he wanted to charge me for the little water from the restaurant I took in my small bottle! Easy business is easy business in Jordan.

I noticed that Jordanians love to "milk" the decreasing tourists they have since the syrian cival war making them losing lots of tourists. But "Petra Panorama Hotel" gave me 3 times this bad feeling! Too bad because casual Jordanians not working in the tourism business are not like that.

Do not believe the "3 stars" they gave to his hotel. "One star" european standards is fairly enough for this crapy place. It is totally run down. Better go to the "Möwenpick" hotel or another one around. They are not much more expensive than "Petra Panorama" but certainly much better worth your money!

Room Tip: No idea. And even though I do not recommend this place at all!
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  • Stayed April 2014, traveled with friends
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank incahueca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carolina, Puerto Rico
Level Contributor
148 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed May 1, 2014 via mobile

This hotel is built in a mountain slope. Lobby is in one of the top floors and rooms are beneath. The floor layout is very confusing! To get to your room you have to go down two floors, then walk a long sloping hallway to take another elevator that will take you down to your floor, then choose the right hallway to your room. You need some time to figure this out.

All rooms have a fantastic view of the desert.

The room had a strong cigarette smell. The staff sprayed it out, but it bacame worse. Had to open the window to clear it out. Desert dust came in.

The Dinner and breakfast buffets were good. For breakfast, the egg station took too long in preparing eggs to order, delaying many fellow passengers.

The hotel offers a lunch box option for those going to Petra for the day.

Stayed April 2014, traveled with friends
Helpful?
Thank enatal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Petra Panorama Hotel

Property: Petra Panorama Hotel
Address: Queen Rania Street, Petra - Wadi Musa, Jordan
Location: Jordan > Ma'in Governorate > Petra - Wadi Musa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Petra - Wadi Musa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Petra Panorama Hotel 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Hotel Petra Panorama
Petra Panorama Wadi Musa
Petra Panorama Hotel Jordan/Petra - Wadi Musa

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