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“"First great impression in Petra"”
Review of Al Anbat Hotel 1

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Al Anbat Hotel 1
Ranked #17 of 41 Hotels in Petra - Wadi Musa
Certificate of Excellence
Reviewed March 8, 2014

Alanbat is a familiar nice Hotel with excellent service friendly helpful accomodating staff. Comfortable good rooms. Variable delicious foods, a good hammam, beautiful Location through the breathtaking view to the old town....can't wait to be back again.

Room Tip: "Corner suites are large and sunny"
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  • Stayed: November 2013, traveled with friends
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6  Thank josie815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanbatHotels R, General Manager at Al Anbat Hotel 1, responded to this reviewResponded March 11, 2014

Dear Jossi
Greetings From Alanbat Hotel
Thank you very much for the review, we really appreciate it. We are so glad you enjoyed your stay with us and hope we see you again at some future date.
Kind Regards
Raja Alnawafleh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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94 - 100 of 363 reviews

Reviewed January 10, 2014

The hotel is nice and has a breathtaking view of sunset on the city of Petra.... but our room was on the noisy, not so beautiful road. You are not walking distance from Petra but they will drive you down to the entrance whenever you wish. The Hotel itself was very nice : the buffet diner (10 Dinars) was very good, the breakfast as well, you have wifi, the staff is helpful and friendly, the Spa was good too, the swimming pool was beautiful. We just got unlucky on the room.

  • Stayed: October 2013, traveled with friends
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4  Thank ZeConstantraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanbatHotels R, General Manager at Al Anbat Hotel 1, responded to this reviewResponded January 18, 2014

Greetings From Alanbat Hotel
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied Guest. It’s our goal to retain you as a satisfied guest and will hope to serve you again in the future.

Thank you,
Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014

This hotel was recommended to me by a friend. We booked it because the location looked really good. To our pleasant surprise, not only was the location great but the hotel was equally great. Breakfast was included and it was very good. I would definitely recommend this hotel espacialy front office

  • Stayed: December 2013
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7  Thank Mutaman R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanbatHotels R, General Manager at Al Anbat Hotel 1, responded to this reviewResponded January 18, 2014

Greetings From Alanbat Hotel
Thank you so much for the Second review Mutaman , it was very nice of you to take the time to do that for us
It was a pleasure to welcome you again
Best wishes

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Reviewed January 2, 2014

Stayed for 3 nts-25th to 27 Dec 2013. Single room -very cosy overlooked the pool. Friends were in a Dbl-very large with a sitout overlooking the valley. Rooms were comfortable-with adequate heating. Breakfast and Dinner were buffets in the Restaurant which had large picture windows of the Petra valley . Great scenery and tasty food with a different menu everyday. Service was friendly . Had lost a garment in the laundry. They were able to trace it the next day. Also one of our suitcase lock malfunctioned. The front desk clerk went to his car,retrieved a spanner and broke the lock loose. That was going beyond the call of duty. Location -It is on an incline so walk to downtown was not a problem but to get back you need to cab it -2 JD. No hesitation in recommending Al-Anbat for a pleasant stay.Getting to and fro from Petra site to hotel was prearranged by our travel agent ( Friends Tours) but hotel has a shuttle.

Room Tip: The hotel is built downhill from the roadside.Level 6 in the elevator is actually ground/road level...
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  • Stayed: December 2013, traveled with friends
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4  Thank RJSMistry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanbatHotels R, General Manager at Al Anbat Hotel 1, responded to this reviewResponded January 18, 2014

Greetings from Alanbat Hotel
Thank you so much for the lovely review RJS, it was very nice of you to take the time to do that for us
It was a pleasure to welcome you again.

Best wishes
G.M
Raja Alnawafleh

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Reviewed December 28, 2013

I arrived by transport supplied by the hotel, to be greeted by a smile and welcome from Mutaman in reception, also the Manager Raja. They are all multi lingual. That night heavy snow had fallen in the desert and it was freezing. I was offered a drink to warm me, and the smell of food being cooked by a Gourmet Chef, I was asked if I needed specialist foods. My room had a balcony and stunning view of the Petra Valley, snow, stars. The rooms are simply Jordanian, and beautiful.Many places to walk through and the views took my breath away.Christmas trees.Smiling faces of the staff. The spa and pool lit. That night stranded people were given rooms and the storm affected hotel, coped .Marble Walls, traditional seating, eclectic and modern.Roasted desert picnics.The rose gold City of Petra,candle lit evenings. Camels, horses, the Hashemite people the history of what was and is now so special a City.I met some of the family that own the hotel and made welcome.Usually a hot climate turned to snow. I wish to thank the staff all of them and hope you enjoy your holidays as I did,.regards Hilary Hughes..come.Ahlan..welcome.

Room Tip: Book ahead and ask for what you require, and need,
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  • Stayed: December 2013, traveled solo
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6  Thank Hilary20132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanbatHotels R, General Manager at Al Anbat Hotel 1, responded to this reviewResponded January 1, 2014

Thank you very much for the review, we really appreciate it. We are so glad you enjoyed your stay with us and hope we see you again at some future date.

Kind Regards
G.M Raja

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2013

We stayed here for nights as part of an arranged tour. The hotel has stunning views but is located on the edge of the town so you need transport if you don't want to be stranded there.
Unfortunately it was breezy outside and none of the rooms had any heating. With marble floors and plain walls we were all freezing all the time. We did get an extra blanket but I still slept in my PJs with a fleece and had to wear a hat just to be comfortable.
Some of our group went to use the Turkish bath facilities and it went further downhill from there.....they were left in the steam rom for 45 minutes with no instructions then when it came to the scrub and massage it was a limp affair on a cold marble slab with a window open next to them so a cold impersonal experience was had by all. In fact most of them cut it short as they were freezing (with 1 having an allergic reaction to the scrub) only to find the water pressure was very low so not even able to have a shower to warm up. Even if they had full power the heat of the water was very random so it went from very hot to luke warm in a matter of minutes!
While the food was OK the service was poor and nothing was ever topped up on the buffet without us prompting.
Our toe guide apologised to us for using the hotel and will not be taking any further groups there

  • Stayed: December 2013
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2  Thank Fiona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanbatHotels R, General Manager at Al Anbat Hotel 1, responded to this reviewResponded January 1, 2014

Thank you for taking the time to communicate to us on TripAdvisor or why we did not meet your expectations. We have every desire to address these points internally and provide the best solution available to resolve this issue as soon as possible.

We can be in contact with you via email and or threw telephone to make our best attempt in regaining your confidence in our Hotel. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied Guest. It’s our goal to retain you as a satisfied guest and will hope to serve you again in the future.

Thank you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2013

We stayed in this great hotel during our trip to Petra and enjoyed it very much.
The staff were warm and helpful and made us feel very welcome.
Our room was big and clean and had a wonderful view and the bed was the most comfortable we have ever had in a hotel!
The food was good and tasty.
We really enjoyed our stay and highly recommend this hotel.

  • Stayed: December 2013, traveled with family
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7  Thank RachelJ67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanbatHotels R, General Manager at Al Anbat Hotel 1, responded to this reviewResponded December 8, 2013

Thank you so much for the lovely review Rachel , it was very nice of you to take the time to do that for us It was a pleasure to welcome you again.

Best wishes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Al Anbat Hotel 1

Address: Al Anbat Street | Upper main street Wadi Musa, Petra - Wadi Musa 71810, Jordan
Location: Jordan > Ma'an Governorate > Petra - Wadi Musa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Petra - Wadi Musa
Price Range: $32 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Al Anbat Hotel 1 3*
Number of rooms: 110
Official Description (provided by the hotel):
Alanbat Hotel is the first local, family owned hotel to invest in the hospitality industry in Wadi Musa. Established in 1980, we have over 30 years of professional experience in guest service and accommodation. Our location is in the mountains overlooking the valley and the Petra mountain range. Alanbat Hotel features a year-round outdoor swimming pool, the Panorama Restaurant, the King's Turkish Bath, and a gift shop onsite. Our amenities include free shuttle service to and from the Petra Visitor's Center and the hotel, free WIFI available throughout the property, free parking on location, airport transfer service, ticketing, and tour arrangements. Alanbat Hotel room facilities include an air-conditioning unit, LCD TV, comfort bedding, balcony/terrace, complimentary toiletries and in room WIFI. Our staff and guest services are professional, friendly and responsive. Our staff is ready to assist and accommodate upon your request. Families and large groups are welcome. ... more   less 
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Also Known As:
Alanbat Hotel Petra Wadi Musa
Al Anbat Hotel 1 Jordan/Petra - Wadi Musa

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