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“Great location near the entrance to Petra”
Review of Petra Palace Hotel

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Petra Palace Hotel
Ranked #28 of 41 Hotels in Petra - Wadi Musa
Reviewed October 28, 2013

This hotel suited our family needs very well. Our goal was to spend our time exploring Petra. We could walk there easily from the hotel and take advantage of early morning entrance into Petra. The best thing about the hotel is definitely the location! We are a family with 2 adults and 1 child we were glad to have 2 double beds in our room. It was convenient to have breakfast at the hotel in the morning. We did not hang around the hotel long enough to use pool, gym or any kid's activities. It would have been nice to have had drinking water bottles in the room but not a big deal as we purchased water and snacks at the little shop beside the hotel for reasonable prices. Hotel staff were helpful in providing directions when asked. If you are looking for a nice but basic place to stay, I would recommend this hotel.

  • Stayed: October 2013, traveled with family
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Thank sharon w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 28, 2013

Spent 4 nights here as part of a hiking / sightseeing tour (in a group of 21).

Given this is a 3 star hotel, don't expect 5 star rooms / service etc.

Having said that, it ain't that bad at all (and is very near the Petra site entrance).

We had a room on the top (7th floor). Spacious and clean. But there were a couple of issues – however these were rapidly and efficiently sorted:-

After we had unpacked we realised that the door lock did not engage properly on the door frame and so, although the door was, ostensibly, locked, it could easily be opened. It also soon became apparent that the rooms should have fridges and ours did not.

I went to reception and spoke with receptionist. He quickly spoke with someone (more senior, who turned out to be the Duty Manager). The Duty Manager instantly informed me that they would sort the fridge and if they could not fix the door lock we would be moved to another room – and that they would have a maintenance man there in a few minutes. I returned to the room and the maintenance man arrived within 5 minutes. He quickly determined the issue (no strike plate on the door frame). He went away and returned with a new strike plate. Problem solved. Then a few minutes later another man arrived with a fridge.

Now, one might say that the problems should not have existed in the first place. But I have to say that the service upon reporting the issues was exceptional. I was impressed.

There was a good selection of food in the restaurant for both breakfast and dinner. Everyone in our party easily found food to satisfy their tastes.

WiFi available in reception area.

One point to note is that the fire exits are not obvious and evacuation instructions non-existent (this has been reported to the hotel).

  • Stayed: October 2013, traveled with friends
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Thank eBatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013

central to the start of Petra, half board on food was a very good selection - beds felt like they had not been renewed for 1000 years the worse thing about it was the hamman. Don't get tricked into thinking this is a hamman like in Morocco. You pay £20 for the hamman and spend as much time as you want in steam room & Jacuzzi however the "massage" last about 5 mins and otherwise there is a disappointing scrub.

  • Stayed: October 2013, traveled with friends
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Thank kayejust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

I stayed in Petra Palace Hotel for a couple of nights as part of an organised trip. The hotel was great, and provided all that I needed.

The best thing about it was the location. There's a lot of walking to be done in Petra itself, and this hotel was situated right outside of the main gate, so it really cut down on unnecessary walking in the hot weather! It was also located right next to several touristy shops selling souvenirs, ice creams and other essential goods.

I was in a twin room which had plenty of space, a decent sized bathroom (with a quality shower)and wardrobe with fitted safe. The bed was comfortable and I got a good nights sleep. There was a good chill out area near reception with table football and space to read. There was also a swimming pool, although I didn't use it.

The food was pretty good too, and breakfast worth getting. It was sometimes rather disorganised at meal times with a lack of cutlery, crockery and trays to carry multiple items, but that was only a minor trifle (if you pardon the pun!). Like the other hotels I stayed at in Jordan, the lifts were very slow, so i'd recommend taking the stairs if you can!

Petra itself is fantastic - I also did the 'Petra at Night' (for 12 dinars), where you walk and see the Treasury lit by candlelight. However, I thought this was rather over-rated... but if you are visiting such an amazing place it's probably worth seeing it as much as possible!

If I come back to Petra, I would definitely try and stay at Petra Palace again.

  • Stayed: October 2013, traveled with friends
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Thank TheArtfulBadger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2013

We stayed in this Jordanian hotel in Wadi Musa (Petra). The food was healthy and tasty and more interesting than the offerings of other hotels we stayed in. The local house red wine was also surprisingly good (this being a mainly muslim country there were only two choices white or red). As a woman dining alone one evening, I was very courteously treated. Rooms have a bath and are modern and clean. The Red Cave restaurant a few doors down serves wonderful tea and a delicious iced lemon and mint drink in a "cave" with colourful cushions to loll upon. Just the thing after a day's hike around the glories of Petra.

Stayed: October 2013, traveled with friends
Thank misslawbore1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

Hotel room felt so clean!! Nice shower,nice bed, big rooms,and lots of light.
After walking at Petra all day, you kinda wish it were where the movenpcik is, but it is quite close to it.
Pool was too cold to use and wifi only in lobby, but staff was friendly, I didn't hear a call to prayer at 5 ish and slept well.

Room Tip: Not sure....
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  • Stayed: October 2013, traveled with friends
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Thank Cdnclan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2013

Having arrived at the Petra Palace hotel, via Kerak and Shobak, as part of the Go explore Lawrence’s Arabia tour, It was dark and difficult to work exactly where we were in Petra.
Check in was no problem, reception was clean and tidy; staff all seemed friendly as well.
Time to check out our room, well we were not disappointed with our room it actually had patio doors overlooking the swimming pool, so we could walk out our room and have a dip if we felt like it.
Time to check out the bar, there is an Irish bar which is part of the hotel, just set back to one side by reception entrance. After a nice couple of cold beers, which local beer, and not to bad a price considering we were in Jordan. Time to go check out some local restaurants.

First night, first Restaurant Three Steps Restaurant about 500yds up the road, great welcome by the owner, fantastic food and great company, about the half the tour group we happen to be with, good food good service good price. We will be back for more.
Next day Breakfast, good selection of hot and cold food, hot and cold drinks, good service you have to try out one of the local delicacy for breakfast, a sort of warm bread pudding with coconut and raisins etc., great start to the day.
A full days Guided tour of Petra, Wow what a day and what fantastic sights to take in and go explore, this sight has been on our hits list for years, having spent many trips to Egypt, Nile cruises etc., we always wanted to see petera, it sure never disappointed in any way, well apart from one small issue.
The evening candle light tours had been cancelled as there was a local dispute going with the owners of the night tours and the local workers over pay, so we missed out on that big time, we will just have to come back and do it again when they have sorted out there local issues.

The Petra Palace hotel is just a 15 min walk to the Petra site entrance, so location for this hotel is fab. Stayed at this hotel for 3 nights, and it never disappointed in anyway. 2nd night 2nd local restaurant.
The red cave Restaurant, again great welcome and friendly staff, good food, but overpriced compared to the, Three Steps Restaurant, not so welcoming either.

There are many small local shops along the road from the hotel to the Petra site entrance, so cheap coke, water and nibbles if you need them.

There are couple of pizza type places as well that do great falafel sandwiches for a snack at lunch time all come with salad etc. and good low costs, shaded area to sit and watch the world go by while having a light lunch.

Second day in Petra on our own, much better pace to day to go explore this massive sight, climb to the top the steps or take a horse or camel ride through the canyons. We walked in and got a horse ride back, check your entrance ticket, as a horse ride is included in the price of entry to Petra.
You do have to give them a tip though, 10Dinar which is ok for what it is. It’s cheap to get a 2 or 3 day pass, rather than paying by the day.

Third night, and back to the, Three Steps Restaurant, this time on our own, very warm and friendly greeting, we picked a good mix to share between us, which they helped us with, and had a fantastic meal and a very reasonable price.

Would definitely stay at this hotel again when in Petra, location, Free Wi-Fi in the lobby and Irish bar. With a great selection of restaurants on the door step after long day in Petra.

Room Tip: Ask for a room at the back over looking or walking right out on the pool level
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  • Stayed: October 2013, traveled as a couple
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Thank mike424u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Petra Palace Hotel

Address: | PO Box 70, Petra - Wadi Musa, Jordan
Location: Jordan > Ma'an Governorate > Petra - Wadi Musa
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 41 Hotels in Petra - Wadi Musa
Price Range: $55 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petra Palace Hotel 3*
Number of rooms: 180
Official Description (provided by the hotel):
The Petra Palace is located on the main touristic road, 200 meters from the main entrance to the archeological site of the rose-red city of Petra. The hotel is classified as a three star deluxe hotel featuring 180 fully air-conditioned rooms, all with private bathrooms, bathtubs, hairdryer, free toiletries, mini bars, satellite television and a 24 hour movie channel. The rooms are warmly decorated and overlook either Petra mountains or the pools. ... more   less 
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Also Known As:
Hotel Petra Palace
Petra Palace Wadi Musa
Petra Palace Hotel Jordan/Petra - Wadi Musa

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