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“Away from the crouwds”

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Petra Marriott Hotel
Ranked #7 of 40 Hotels in Petra - Wadi Musa
Certificate of Excellence
Frankfut, Germany
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Away from the crouwds”
Reviewed February 25, 2013

I visited Petra first week of January 2013 and we decided to stay at the Marriott in Petra. As others have already reported, the hotel is at the other side of the city - about 10 min. by car to the Petra entrance. Parking is free at the hotel and even though it is at the exit road of the city, there is not that much traffic as other said. Of course, I visited Petra not in high season, but when I was there, there was nearly no traffic at all at night.

The hotel was just recently renovated (including the guest rooms). All the pics available here that do show the old fashioned "green" desing, are not current any more. The rooms are now decorated all in light brown tones...like at every other modern Marriott. Also the bathrooms are new. I was told that all rooms now have showers and no more bathtubs..to help to save energy and water.

Rooms are average size but absolutely enough for a short stay. Bedding is new, but a little bit harder than the regular Marriott bed. We requested a second mattress topper and slept perfectly the second night.

Most members of the staff are relatively fluent in english.

If you are planning to visit Petra I highly suggest to stay two nights, as visiting Petra takes a full day so that you dont need to drive to the next hotel after an exhausting day in the heat. Even though we visited the first week of January, it was already quiet warm in the sunny areas of historical Petra. But when you walked in the shadow and in the late afternoon, you must take a jacket with you.

The hotel is usually empty after 8.30 AM in the morning, as all guest rush to the Petra entrance. We had breakfast at 10 AM...everything was still filled up and fresh. And we had the restaurant for ourselfes....with a fantastic view of the mountains. There is also no rush at the entrance, when you are not trying to be the first in the morning...and its much more relaxed.

Please be advised, that the one day entrance fee to Petra is about 50 EURO or 65 USD. You can NOT pay with credit card...just CASH. If you dont have cash with you, you will find the next ATM in the Entrance of the Mövenpick Hotel about 3 min. walking from the gate. After you passed the inspection tent you enter the hotel and emediately turn right. The ATM is close to the Ice-cream shop. It is operated by a Jordan bank but I remember that there was an extra fee of 2-3 JOD (like nearly everywhere in Jordan).

Some other visitors reported that the Hotel only has one elevator. That is not correct. There are two elevators, one for each wing. We mostly walked the 2-3 floors...if this is already too much for you, you should not consider visiting Petra (only if you are willing to pay about 150 USD for different types of transportation within Petra and for the license to use the horse carriage - in high season it might be even more!!).

The pool is relatively small and has only about 8 sun chairs...thats true. It is also not heated. But if you go to Petra, you are here for the historical site...not for beach vacation. In summer when its hot here during the day, would be sufficient for me.

At night the Hotel offers a buffet for JOD 25. If you dont want to spend that much, you can also order from the a-la-carte menue in the restaurant, the Italian Restaurant or the bar. Once again, guests usually eat early here and than head again for the night tour of Petra. We did not do the tour, but were told that you could not see anything at all....beside the torch lights. There are no other restaurants near by. Pricing was moderate and maybe just 40% over downtown prices. But as the offer traditional Jordan food here, we did not wanted to take any risk with eating outside. But than you need a taxi if you dont want to drive your own car and have a beer or wine (Jordan has a 0% alcohol policy for driving).

The SPA at the hotel has a huge steam room...to which two which two hamman rooms are attached. However the steam room was too big so that it did not got realy hot in there. The sauna is small, but still good for 4-5 People. You get towels from the guy sitting at the entrance...if there is someone sitting.

As a Platinum Premier member the max. upgrade you can get is a room with mountain view and two windows. According to what they told me, they have only 2-3 suites at the property.

For the afternoon I suggest to test the bar for a sundowner watching the mountains.

The hotel has a cinema room in the basement (like a small cinema) , that opens frequently or on request.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank Joerg04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zovinar M, Hotel Manager at Petra Marriott Hotel, responded to this review, March 4, 2013
Dear Joerg04,

Thank you so much for taking the time to share your very extensive and valuable review in Trip Advisor.

We are very delighted to have had the pleasure of welcoming you to the Petra Marriott Hotel and to know that you have enjoyed your stay with us and your trip in Petra.

Your kind remarks are truly appreciated regarding our hotel, the staff and the product.

Your observation regarding our sunbeds is correct as for the time being due to the seasonal closing of the outdoor pool, we do not have all of them at display.

We hope during your future trips to our property, we will be able to upgrade you to our Junior Suite.

Many thanks indeed for your objective and comprehensive review of the Petra Marriott and the city of Petra.

Looking forward to welcoming you back and to being of service.

Yours sincerely,

Zovinar Mananian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (192)
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English first
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed February 24, 2013 via mobile

We spent three nights at this hotel. It's a little further away from Petra than the website leads you to believe, which is ok if you have a car. (We did) The staff were attentive, very helpful & friendly.
The place is extremely clean & in good repair.
We enjoyed the Turkish baths (a jacuzzi would have been nice)
I think this is one of the quietest places we have stayed, which made it extremely relaxing after long days of walking & climbing Petra.
My only negative is good quality food for the cost did not match.
I would recommend staying here though.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Doha2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zovinar M, Hotel Manager at Petra Marriott Hotel, responded to this review, March 4, 2013
Dear Doha2012,

Your kind feedback in Trip Advisor about Petra Marriott is very much appreciated.

Our staff will be so pleased to know that they have met all your expectations and were able to deliver the friendly and attentive services that our valuable guests are accustomed to.

Your constructive note about our food quality and matching prices will be reviewed to ensure that we offer beyond what our guests expect from us.

We hope your future trips will bring you back to Petra, and we will have the pleasure of welcoming you back to Petra Marriott.

Yours sincerely,

Zovinar Mananian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 24, 2013 via mobile

We visited for three nights to go around Petra. Staff were very good and very attentive, in particular Rami. The hotel overall is very well maintained and kept very clean despite the hordes of weary hikers who return from sight seeing. The Turkish steam room is excellent.

There are two restaurants we tried both, the dishes served we had needed more work which is the only negative on the experience. Either the food was missing ingredients or was over seasoned. For example a caesar salad should come with more than lettuce and dressing, and if served with chicken it should be chicken that is visible and warm rather than the cold sugar cube sized chunks of chicken presented when we ordered.

All that said, good hotel, great staff and comfortable, clean and well maintained rooms and facilities.

Stayed February 2013, traveled as a couple
Helpful?
6 Thank pebpcm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zovinar M, Hotel Manager at Petra Marriott Hotel, responded to this review, March 4, 2013
Dear Pebpcm,

Please accept our sincere appreciation for letting us know in Trip Advisor about your recent stay at Petra Marriott.

It was very rewarding for us that you have enjoyed our friendly services, and the clean and comfortable rooms and facilities.

We are sorry to hear that on this occasion, we could not manage to meet your expectations in regards to our Restaurant food offerings, while we thank you for the opportunity to evaluate and rectify this shortfall.

Thank you so much for choosing to stay at Petra Marriott, and we look forward to future trips to be hosting you again with us.

Yours sincerely,

Zovinar Mananian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
riyadh, zagreb, ljubljana
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 21, 2013

Very short stay -.welcomed as Gold member, room preference waited on arrival, very easy check-in. Left just after breakfast (good quality, amazing staff!) to visit Petra for whole day - receptionist was so nice and extended our check out to late afternoon and even offered us use of their steam and sauna before check-out.
Definitely on my list of place to come back!!!

Room Tip: King bed - excellent bedding! And make sure to wake up early to enjoy sunrise overlooking pool!
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank anavg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zovinar M, Hotel Manager at Petra Marriott Hotel, responded to this review, March 4, 2013
Dear anavg,

We are grateful for your valuable comments in Trip Advisor about your recent enjoyable stay at Petra Marriott Hotel.

Thank you so much for giving us the opportunity to be the Brilliant Hosts that we always aspire to be.

Your nice comments will be shared with all our associates at the Hotel and at Reception, who eagerly look forward to welcoming you back to the Petra Marriott warm ambiance, and to the most mesmerizing views of sunrise and sunset across the eternal moutains of Petra.

Yours sincerely,

Zovinar Mananian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
125 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed February 5, 2013

We had a wonderful stay at this hotel and thought its location was superb - watching the sunset over the Wadi Musa was beautiful and peaceful, a great end to the day. We really enjoyed spending time in the Bedouin tent and looking out at the mountains - gorgeous! It's quite an experience having tea in the tent - although it was a bit pricey! Our room was gorgeous and comfortable, and we had a fantastic view of the mountains. The pool looked enticing, although we didn't go in. The food was excellent (breakfast was included), lots of selection for breakfast and dinner, the view - again - was amazing morning and evening from the dining room. The staff were very friendly, efficient and helpful. They cleaned our leather shoes for free after our day of walking through Petra.

Make sure you go to the spa - really good prices, compared to North America, for what you get. I had a dead sea mud wrap and then a massage - it was fantastic! You can't be this close to the dead sea and not put some of that mud on your body - if feels amazing! I thought this hotel was worth every penny, just for the view alone, as well as the fact it is a bit out of town so no crowds. Throw in the Bedouin tent and opportunity for a great massage after walking for 10 hours and this hotel is perfection.

Room Tip: Ask for a room with a view of the mountains - amazing!
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  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Calgarytraveller2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zovinar M, Acting Hotel Manager at Petra Marriott Hotel, responded to this review, February 12, 2013
Dear Calgarytraveller2,

We wholeheartedly agree with you about the mesmerizing sunsets at the Petra Marriott Hotel.

Your kind feedback about our Beduin experience, the excellent food, friendly staff and the spa treatments is deeply valued.

We feel privileged that you consider the Petra Marriott a Hotel of perfection, and so delighted to have exceeded your expectations.

Hoping that your future plans will bring you back soon to the wonderful city of Petra, and you will enjoy its breathtaking mountain views, from our most peaceful and superb location.

With best of wishes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
129 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed January 31, 2013

A treat-even in the winter. When the sun spilled over the sandstone balcony, the exhausted body from tramping through Petra, collapsed on a chaise longue. The hotel has charming staff, and for a chain hotel, surprisingly good food. The waiters are decorative and laid back. Rooms are 5 star quality, and the shower is superb. Negotiate for a good rate, or an upgrade. While you are ten minutes taxi ride from the ruins, the views of the cliffs and valleys are worth it. Bargain for taxi's- normally 5 dinars one way-so don't believe one of the thousand Mohammeds that the trip back is 10 dinars. The Movenpick is nearer the ruins-but horses for courses.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank rorykilalea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zovinar M, Acting Hotel Manager at Petra Marriott Hotel, responded to this review, February 3, 2013
Dear Rorykilalea,

We are very delighted to read your wonderful comments in TripAdvisor about our charming staff, the great food, and the 5-star room and shower facilities.

Thank you so much for your loyalty to Petra Marriott and our brand, and for taking the time to let us know that we have met and exceeded your expectations.

We hope that your future plans will bring you back to Petra, where we will have the pleasure of serving you again, while you enjoy the unique views from our Hotel, overlooking the mountains of Petra and the sensational sunset.

With best wishes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Viterbo, Italy
Level Contributor
114 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
Reviewed January 30, 2013

We stayed only one night at the Marriott Petra arriving in the evening after a cold rainy day spent at Petra WHS. The welcome at the check-in was very warm and kind. Through the Marriott rewards program, we had booked a free night, which consists of a standard room without breakfast, and upon check-in we were upgraded to a valley view room at the top floor as well as offered complimentary breakfast. Now, this, along with the "Welcome back Mr and Mrs xx" greeting, was truly appreciated and made us feel special guests. The same did not happen at the other two Marriott properties we stayed at during our trip through Jordan, surprisingly, as it was low season and all houses had low occupation rate.
Our room at the top floor was spacious and immaculate, and the bed super comfortable.
The bathroom boasted a large shower with perfect water pressure, and bath products from the Dead Sea. Another courteous touch from the management was the photographic book about Jordan as thanks for having chosen Petra Marriott in spite of the ongoing renovation works. Honestly, we did not even realise that the house was undergoing renovation works…
We had dinner at the Italian restaurant. Kudos at the local chef for having impressed an Italian woman with Italian penne al pesto, which tasted yummier than back home.
What made the difference, anyway, was that all staff members in charge of us were extremely attentive, well groomed and well trained.
The location a bit far away from Wadi Rum hustle and bustle allows both tranquillity and a great view on Petra valley.
All in all, our stay at the Marriott Petra was most enjoyable and we plan to come back for a longer stay in a warmer season also to enjoy the outdoor swimming pools.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank maociu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zovinar M, Acting Hotel Manager at Petra Marriott Hotel, responded to this review, February 12, 2013
Dear Maociu,

It gives us great pleasure to read in TripAdvisor about your very memorable stay at the Petra Marriott Hotel.

Thank you so much for taking the time to acknowledge our warm welcome, the unique Beduin Tent experience, the spacious new rooms, the Italian Restaurant and the Chef, and the geniune hospitality of our associates.

Our team feel very proud that they have contributed to this wonderful stay, and are grateful for your support of Petra Marriott.

Looking forward to welcoming you back in the near future to Petra, and to being of service.

With best wishes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Petra Marriott Hotel

Property: Petra Marriott Hotel
Address: Taybeh Road, Petra - Wadi Musa 71810, Jordan
Phone Number:
Location: Jordan > Ma'in Governorate > Petra - Wadi Musa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Petra - Wadi Musa
#8 Romantic Hotel in Petra - Wadi Musa
Price Range (Based on Average Rates): $
Hotel Class:5 star — Petra Marriott Hotel 5*
Number of rooms: 100
Official Description (provided by the hotel):
Most renowned for its breathtaking views and sunsets, the Petra Marriott Hotel is located uphill, overlooking the surrounding Petra Mountains and landscape. All 100 rooms are newly renovated, with state-of-the-art furniture and decor. They are equipped with flat TVs, Cable TV Channels, Safe Box, Mini Bar, Free Coffee & Tea Making Facilities, and Iron and Iron Boards. Most rooms have beautiful mountain views. The bathrooms feature shower boxes with both regular and rain showers, and hair dryers. The Dushara is the main dining and newly renovated restaurant, serving a big selection of international buffet choices, or A La Carte menu. L'Affresco is the Italian restaurant open for dinner, offering a wide array of freshly prepared salads, antipasti, and wood oven pizzas. The Aretas & Lobby Lounge and Bar serve hot and cold beverages and snacks, with special promotions for the Sunset Hours. Both the Aretas and L'Affresco are located adjacent to the Lobby, and overlook the panoramic views. Free Wi-Fi internet is available for hotel guests in the Lobby and Public Areas. The Loofah Turkish Bath has a steam and sauna, along with its Turkish Hammam experience, in addition to a menu of other treatments. The Outdoor Pool and Pool Bar are seasonal, and the area with its tranquil location offers a unique view of the surrounding mountains. The Atagartis main meeting room can also be divided into two smaller rooms, hosting meetings and events, with natural daylight, while the windows and terraces face the Petra Mountains. The Hotel is a 10-minute drive from the Petra Archeological Site, and transport is easily arranged. ... more   less 
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Also Known As:
Marriott Hotel Petra
Marriott Petra / Wadi Musa
Petra / Wadi Musa Marriott
Petra Marriott Hotel Jordan/Petra - Wadi Musa

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