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“Very convenient for Petra”

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La Maison Hotel Petra
Ranked #33 of 40 Hotels in Petra - Wadi Musa
Reviewed October 30, 2011

We stayed at La Maison last week for two nights during our tour of Jordan. The hotel is extremely conveniently situated for the entry to the Siq and also near other shops, restaurants etc. We found it very pleasant, clean and comfortable, but were rather disappointed with the breakfast, especially as there was no fruit and the juice tasted of nothing, certainly not orange.
Our room was was fine although the water pressure was very low and there was no bath plug in the tub, but it was comfortable. Being able to open the window was a great bonus especially as there was netting, and the call to prayers merely woke us in time to make a really early start on our second trip into the Siq. We would certainly consider staying there should we be fortunate enough to visit Jordan again.

  • Stayed: October 2011, traveled as a couple
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3  Thank konyagiqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahmoud F, General Manager at La Maison Hotel Petra, responded to this reviewResponded November 4, 2011

Dear Esteemed Online Guest,

Thank you very much for posting your review on Tripadvisor. We were delighted to read you were happy with the hotel and it's services on this occasion and we look forward to welcoming you back to the La Maison Hotel next time you travel to Petra.

Thank you and please accept our sincere appreciation

Mahmoud Farajat
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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400 - 406 of 634 reviews

Reviewed October 29, 2011

From the moment the cab pulled up to La Maison, staff was attentive, courteous, helpful and friendly. Five minutes from the entrance to Petra, La Maison is a "find." Someone was waiting to help me with my bag as I got out of the cab and led me into a spacious, well-decorated lobby. At the registration desk, I was offered a glass of orange juice and invited to sit down while the receptionist looked up my reservation. I browsed the available literature on Petra and bought an attractive book on the site's art and history. The room itself was tastefully done, very spacious with windows on two sides, both overhead light and a table lamp, everything sparkling clean, and a few small clay jugs on a shelf--just enough to give the feeling of where you are without being cloying. The bathroom was modern, and again sparkling clean. It was the only hotel on my trip that offered a washcloth in addition to hand and bath towels, as well as complimentary shampoo and bath gel. The bed was also wonderfully comfortable.
Breakfast in the morning included omelets to order, as well as yogurt, cereal, etc.
I was grateful to find such a wonderful hotel in my price range, and so close to Petra.

  • Stayed: October 2011, traveled solo
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5  Thank Judy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahmoud F, General Manager at La Maison Hotel Petra, responded to this reviewResponded November 4, 2011

Dear Esteemed Online Guest,

Thank you very much for posting your review on Tripadvisor. We were delighted to read you were happy with the hotel and it's services on this occasion and we look forward to welcoming you back to the La Maison Hotel next time you travel to Petra.

Thank you and please accept our sincere appreciation

Mahmoud Farajat
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2011

The hotel is well-located, very near the entrance to the Petra World Heritage Site. The hotel is also neat and clean and well-furnished. But the rooms and bathrooms were too too small, especially for twin sharing. The shower "cubicle" was tiny with barely enough room to stand, and an inadequate shower curtain, and after the long dusty walk in the hot sun, one did miss a good shower. The free Wifi was there only in name, since it was impossible to download anything. The meals (breakfast and dinner) were okay, but we had much better food in other places in Jordan. What was welcome was the fresh fruit available with meals.

  • Stayed: October 2011, traveled with friends
    • Value
    • Location
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2  Thank sksManila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahmoud F, General Manager at La Maison Hotel Petra, responded to this reviewResponded November 4, 2011

Dear Esteemed Online Guest,

Thank you for taking the time to communicate to us on Tripadvisor why we did not meet your expectations. We have every desire to address these points internally and provide the best solution available to resolve this issue as soon as possible.

We can be in contact with you via email and or thru telephone to make our best attempt in regaining your confidence in our Hotel. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied Guest. It’s our goal to retain you as a satisfied guest and will hope to serve you again in the future.

Thank you,

Mahmoud Farajat
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2011

it was an amazing trip to Petra after walking for 6 hours you back to hotel need shower and sleep on very conformable bed and have a delicious food , checking your email with high speed wifi , Lamaison has all of that with very friendlily Staff and great General manger they worth all appreciate for they Generous ،،
that improve me to visit Petra every chance

  • Stayed: October 2011, traveled with friends
    • Value
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7  Thank jamalpc55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2011

Me & my family visited Petra in August. We stayed at La Maison hotel. Its very good hotel with friendly staff, excellent location,5 min walking distance from entrance very good food. Clean hotels, cousie, warm. It was fantastik vacacion. Thanks for staff of La Maison

  • Stayed: August 2011, traveled with family
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5  Thank elena s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lamasion, General Manager at La Maison Hotel Petra, responded to this reviewResponded October 3, 2011

Dear Esteemed Online Guest,

Thank you very much for posting your review on Tripadvisor. We were delighted to read you were happy with the hotel and it's services on this occasion and we look forward to welcoming you back to the La Maison Hotel next time you travel to Petra.

Thank you and please accept our sincere appreciation

Mahmoud Farajat
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2011

i enjoyed staying at this hotel, i went there with a group of my friends and we were looking for a cozy , friendly hotel within our budget to stay at
one of my friends recommended it after staying there for 2 nights with his wife during their trip to Jordan, and i found it quite good
they welcomed us with an Arabic coffee with a big smile on their faces, we checked in to our rooms, which were neat and clean.
As we wanted to explore the city of Petra by our own, it was a great choice to be accommodated in a hotel that's near the entrance, we walked few minutes to reach the site it's like 'around the corner"

  • Stayed: July 2011, traveled with friends
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2  Thank Axana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lamasion, General Manager at La Maison Hotel Petra, responded to this reviewResponded October 3, 2011

Dear Esteemed Online Guest,

Thank you very much for posting your review on Tripadvisor. We were delighted to read you were happy with the hotel and it's services on this occasion and we look forward to welcoming you back to the La Maison Hotel next time you travel to Petra.

Thank you and please accept our sincere appreciation

Mahmoud Farajat
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2011

Rooms are ok, but after being moved once because of faulty TV, our room especially the bathroom smelt so bad it made us feel ill and we had to ask to be moved again. Room number 3 on the 3rd floor was better but still had the same stale drain smell. Interestingly staff walked the corridors with spray cans of deodorizer and seemed unsurprised at our complaint. The summer roof was unfinished to the point of hazardousness. Otherwise an unremarkable 3* hotel in good location close to Petra.

Room Tip: Sniff first.
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  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ali C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lamasion, General Manager at La Maison Hotel Petra, responded to this reviewResponded October 2, 2011

Dear Esteemed Online Guest,

Thank you for taking the time to communicate to us on Tripadvisor why we did not meet your expectations. We have every desire to address these points internally and provide the best solution available to resolve this issue as soon as possible.

We can be in contact with you via email and or thru telephone to make our best attempt in regaining your confidence in our Hotel. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied Guest. It’s our goal to retain you as a satisfied guest and will hope to serve you again in the future.

Thank you,

Mahmoud Farajat
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Maison Hotel Petra

Address: Tourism Street | Behind Movenpick Resort Petra, Petra - Wadi Musa 71810, Jordan
Location: Jordan > Ma'an Governorate > Petra - Wadi Musa
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #33 of 40 Hotels in Petra - Wadi Musa
Price Range: $41 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Maison Hotel Petra 3*
Number of rooms: 76
Official Description (provided by the hotel):
An enthralling unique spot , five minutes walking distance from the Jordanian world wonder ; the Red Rose City of Petra , and not far from the Mövenpick RESORT PETRA - . La Maison Hotel - Petra has set up an upscale identity after a complete renovation to create a modern 3 starts Hotel. ... more   less 
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Also Known As:
La Maison Hotel Petra Jordan/Petra - Wadi Musa

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