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“Candles Hotel”
Review of Candles Hotel

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Candles Hotel
Ranked #16 of 40 Hotels in Petra - Wadi Musa
Maidenhead, United Kingdom
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Candles Hotel”
Reviewed April 26, 2013

Very nice hotel perched on a steep hill above Petra. Nice quiet neighbourhood, although the Adhan or Azaan from the adjacent Mosque can be heard at the appropriate times. The room was nice and warm and comfortable. Television in Turkey is via sattelite. There are hundreds of channels, but only one or two with an english soundtrack, so take a book or your iPad along as there is free Wi-Fi.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 689WilliamP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candles H, Guest Relations Manager at Candles Hotel, responded to this review, May 15, 2016
Dear Willaim,

Thank you so very much for taking the time to give us such a great review. We hope to see you again soon.

All the best,
Candles Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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185 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Vienna
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 9, 2012

We stayed in Candles Hotel in Petra for 3 nights. The location is very good, not more than 3 minutes to the entrance of Petra. On the way back there is a short climb up a steep hill. The view from the terrace and the rooms is great, it goes right to the hills of Petra.
The hotel itself is worn down and rather shabby (chipped bathtub, threadbare carpet, overall appearance, dirty windows etc. etc.). Not very comfortable. The "hotel shop" must have been used last by Lawrance of Arabia.
Staff was very friendly and helpful.
Breakfast did not deserve the title.
Our room was very spacious, our bathroom had a small window for ventilation. Air con in good working order (in fact, there were 2 air cons, for what reasons ever). Most of the switches in the room had no function at all and must have belonged to long removed items. Our friends' room was very, very small and the bathroom had no window.
Room lights cant be turned on and off when lying in bed. Bedside lamps could not be turned on one by one, only together, which is rather trying when one person wants to go to sleep and the other wants to read in bed.
The room cleaners' job description clearly stated that the had to clean the room very thoroughly, for they put away everything not glued to the floor and tables. We had to search for everything when coming back from our trips (alarm clock and and stuff from the bedside table hid in several shelves, books and sun screen for some reason on the safe, etc....).

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AgnesTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candles H, Guest Relations Manager at Candles Hotel, responded to this review, May 15, 2016
Dear Agnes Traveller,

Thank you for your feedback. Since your last visit we have renovated the hotel and have a full buffet for all our guest fro breakfast. We hope to see you again soon in Petra. Our doors are always open to you.

All the best,
Candles Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 2, 2012

We stayed here two nights. The Lobby and reception area are a bit tired, so I wasn't expecting too much from the room, but was pleasantly surprised. The room was very clean, brilliant white cotton duvet and sheets, the decor was dated, but this is a poor country, everything worked and it was quiet. The hotel is situated right at the gate of Petra, and within easy walking distance of restaurants and shops. It is up a very steep hill, but all of Petra is hilly.

We only had breakfast, which was a buffet, and there was plenty of it. The restaurant was run by a lovely Filipina lady, who spoke good english, and was happily filling up babies bottles, and making up sandwiches for backpackers to eat later!

The receptionsist was very helpful, and all in all the hotel was far better than first impressions would have suggested. ,

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candles H, Guest Relations Manager at Candles Hotel, responded to this review, May 15, 2016
Dear Denise,

Thank you for your gracious review for Candles Hotel. It is always wonderful to hear that our guest enjoyed there stay with us. We hope to see you again soon.

All the best,
Candles Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nürnberg
Level Contributor
73 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 15, 2012

every time I visit Petra this is my place. fair rates, english spoken, good service, clean rooms and rooms with a magnificent view to the rocks of Petra in sunrise from your bed. I like the terrace and the friendly services there very much. The hotel staff will organize evreything for you: Petra by Night and Wadi Rum trips. And the hotel is in walking distance to the Petra entrance. This all made me feel at home.

Room Tip: ask for rooms with view to Petra entrance
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank steve767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candles H, Guest Relations Manager at Candles Hotel, responded to this review, April 6, 2016
Dear Steve767,

Thank you for your awesome review. It is wonderful to hear you enjoyed your stay. It is always a pleasure to see you every time you come. We hope to see you again soon.

All the best,
Candles Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 5, 2012

WE felt like home here, the staff was so nice and warm welcoming, we were made to feel very comfortable plus not so expensive, all the basic needs were satisfied here,

recommendable

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank loxee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candles H, Guest Relations Manager at Candles Hotel, responded to this review, April 6, 2016
Dear Loxee,

Thank you for your gracious review. We appreciate you taking the time to give us some feedback. Its wonderful to hear that you enjoyed your stay at Candles Hotel. We hope to see you again soon.

All the best,
Candles Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 6, 2012

We enjoyed our stay of 3 nights in this hotel, people here are very friendly, its clean and you can see the entrance from the hotel, only 3 to 5 minutes walk,
except that its little slopy but than this is why we get to see the view
breakfast is fine too,-----we will advise it our friends

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank ashlee d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candles H, Guest Relations Manager at Candles Hotel, responded to this review, April 6, 2016
Dear Ashlee D,

Thank you so much for your lovely review. We are happy to hear you enjoyed your time at Candles Hotel. We hope to see you again soon. It was a pleasure to host you during your stay in Petra. Jordan

All the best,
Candles Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 21, 2012

A well located hotel. Friendly staff. Very comfortable, clean, good size rooms. Good value set menu for evening meal.

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank G D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candles H, Guest Relations Manager at Candles Hotel, responded to this review, April 6, 2016
Dear GD,

It is fabulous to hear you enjoyed your stay. Look forward to seeing you next time.

All the best,
Candles Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candles Hotel

Property: Candles Hotel
Address: PO Box 181 | 200M Off The Entrance of Petra, Petra - Wadi Musa 71810, Jordan
Location: Jordan > Ma'in Governorate > Petra - Wadi Musa
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 40 Hotels in Petra - Wadi Musa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Candles Hotel 3*
Number of rooms: 34
Official Description (provided by the hotel):
A three-star hotel of charm Ideally located in Wadi Musa a beautifully restored historic city. With the atmosphere of freedom, clearness and calmness. The hotel is situated in 300 meters from the main entrance of the ancient Lost City of Petra the new 7 wonders of the world.The hotel's location, will make it easy to conduct your activities, whether for tourism or pleasure. You are just a few minutes away, stroll from Market Circle, the local Centre. The hotel has an exceptional location at the hill foot (facing one of the most picturesque views). ... more   less 
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Also Known As:
Candles Hotel Jordan/Petra - Wadi Musa

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