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“Nice hotel”

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Park Hotel Gardenia
Ranked #53 of 95 Hotels in Bansko
Giroc, Timis, Romania
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice hotel”
Reviewed February 6, 2014

We had a nice stay at Gardenia Park Hotel, me, my husband and my two boys (3 years old and 5 years old - we didn't had to pay anything for them).
We received a big comfortable double room, and we had an extra bed plus a baby coat. The room and bathroom was very nice and clean, new white towels at the beginning, but after that we received some old towels, but they were clean of course. The tv was old, and had set only bulgarian tv channels, but we search and set other channels to.
It was very warm inside the rooms and in the reception lobby, the restaurants, we use to were a t-shirt to be comfrotable, it would be nice if we had some snickers or something comfy, it was very hot in winter boots.
We had three kinds of eggs : boiled , scrambled eggs and mesh . Three kinds of cereal , lots more vegetables, three kinds of cheese, yogurt , two kinds of bread ( white or full seed ) , lots of fruits, omg the pancakes with blueberry jam was divine . The coffee was average ( the main coffee maker was broken and we had a mini jukebox Nescafe - soluble coffee ) .
Dinner had many dishes , even includes a soup , meats 2-3 types, fish sometimes , potatos/rice/mix vegetables, 2-3 salads, and many more types dessert.
The pool was ok , smaller than in the pictures, they said the water is 29 degrees but some days it was clear cooler and kids pool was even colder because the clock does not recirculate water from it , as happening in the main pool . The floor was washed every day though , did not seem so clean . Saunas were ok , fitness was a bit disappointing , it was small , old and hasbroken appliances .
The staff was'nt very friendly , but it does the job.
It was really ok that was shed ( free, heated , with a special radiator boots ) for ski equipment ( ski boots was not allowed in the hotel).
Inside smoking it's not allowed anywhere (not in the hotel, no restaurants, not in the upper bars on the slopes - all had special seats for smokers arranged outside with couches, chairs and tables and outdoor heaters).
We liked very much up in the mountains, was more personal in addition to gondola and ski slopes, you could go up by car (the road was ok and it was more advantageous to pay 12 leva parking than to climb with luggage and 2 children with gondola).
Although the hotel was located on the opposite side of the resort from gondola, the more likely we will go next year to the same hotel, we felt very comfortable there and you get very good value for money.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AngelaPalcu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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93 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
ATHENS
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 6, 2014

It was the third time that I visited Bansko for Christmas holidays and I stayed in the same hotel. this year the room was smaller and the breakfast was very poor. The dinner was OK but the staff not very friendly so I was a little dissapointed. I think that they must pay more attenetion to their customers!

Stayed December 2013, traveled with family
Helpful?
2 Thank MARKETA P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pretoria, South Africa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 2, 2014

A large comfortable room with satellite TV (not a lot of English channels) a safe, aircon, mini bar, robe and slippers and free wi-fi in reception. Our package included breakfast and dinner and it was real value for money. The only thing that put me off slightly was the quality of the towels in our bathroom. Other than that it was really nice with friendly staff, I would love to go again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adri d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
269 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed September 21, 2013

First impressions of the hotel are good but scratch beneath the surface and things are less impressive. Easy walking distance to the town centre, church, cafes and restaurants. A large room, safe, aircon, mini bar, robe and slippers, free wi-fi in reception. But the bathroom smelt badly of cigarette smoke, some of the towels were old and thin, the carpet was stained and the key card entry system kept failing. The bar area is nice but getting any service is an issue. Breakfast was generally OK but no allegedly 4 star hotel should serve nothing but white, shiny margarine in packets with cows on the front. It definitely wasn't butter! Disgusting and inedible. And when the coffee machine stopped working 15 minutes after breakfast started there was no-one in the near, or far, vicinity to sort it out.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LDB65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Varna, Bulgaria
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 18, 2013 via mobile

Hotel fine. Very disapointed with parking. It was full so guests had to pay €5 to park in front of the hotel! I was told to park in hotel car park and it was full so I parked in front and they asked me for money. I then had to go back out in the rain to move my car to the other side of the street which was pointless because there you need to pay from 8 in the morning by sms message to the council. If the free car park is full from diners at the restaurant they should not charge hotel guests to park their car in front and force them out in the rain to move their car to another paid parking!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Asen_At
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bansko hotels

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 26, 2013

We stayed 7 nights from 27th of January 2013. I already booked for 2014, first week from february. This means that we were more than pleased by the conditions found there. Excellent cleaning ( towels changed every day, bath robes changed twise a week, disposable flippers, fresh towels offered when entering tha spa area, perfect clean carpet in the room, sheets were changed at 3 days and smelling fresh, good soft pillows). Food: 2 restaurants ( 1 italian designed for breakfast and 1 traditional mehana very, very nice, warm and comfortable). A lot of food , good coffee in the morning and also great evening meals ( including soups). For those who say "we don't have a lot of choices in the morning" : what in the world do you want to eat at 8 o' clock??? Thay have various types for theese: coocked eggs(3 types), cereals (2types), milk, jams(2 types) fruits( 3 types), bread( 3 types), butter, pastrami (3 types), chees(2 types), tea, sausages and much more. So we went each day to the gondola stuffed with good food and energized with coffee. For dinner they served a lot of traditional food,meat based, 2-3 types of salads, 2 types of soups, 2-3 types of bread, fish, vegetables, deserts, more than enough after a long day of skiing. Internet was free in the rooms, and worked preety good, parking also free behind the hotel. Large Spa with big sauna and steam bath, sunbeds for everyone, clean pool, jacuzzi, nice temperature. 1 or 2 degree warmer recommended. Great lobby bar with a beautifull fireplace, very pleasant to stay in the evening. Free bus to and from the gondola starting 8 am. Free room for skis and boots, very safe. They gave you numbers, so no one could take your staff. Location: close to the center of the old town where you can find super-markets, pubs and mehanas but far from the new center situated near the gondola. Very friendly staff, english speakers. The most chep 4* hotel in Bansko , that offer real 4* services ! We didn' t expected to be so good for the money we paied. Full of romanians, but not those types of belly full of beer , manele listners, that fill the balkan seaside resorts. More civilized I may say. We were satysfied by the conditions foud here and that's why we will be at Park Gardenia in 2014 also.

Room Tip: Take a room at second or 3rd floor. If you want to sleep early because you' re tired it's mo...
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pompirtex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 17, 2013 via mobile

The hotel is good. Very nice staff, food ok. Facilities are nice (spa, bar etc).
Pros: clean, nice staff, good value for money.
Cons: small rooms (3rd floor with no porch. Other floors have porch at each room), location is a bit far (5 min by taxi or 25 min walk to town center and ski gondola).

All in all we had great time, but if I had to choose again, I'd take a hotel closer to the center.

Stayed March 2013, traveled with friends
Helpful?
1 Thank Omerl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hotel Gardenia

Property: Park Hotel Gardenia
Address: 72 Tzar Simeon Street, Bansko 2770, Bulgaria
Location: Bulgaria > Blagoevgrad Province > Bansko
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #53 of 95 Hotels in Bansko
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Park Hotel Gardenia 3.5*
Number of rooms: 89
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