We had a nice stay at Gardenia Park Hotel, me, my husband and my two boys (3 years old and 5 years old - we didn't had to pay anything for them).
We received a big comfortable double room, and we had an extra bed plus a baby coat. The room and bathroom was very nice and clean, new white towels at the beginning, but after that we received some old towels, but they were clean of course. The tv was old, and had set only bulgarian tv channels, but we search and set other channels to.
It was very warm inside the rooms and in the reception lobby, the restaurants, we use to were a t-shirt to be comfrotable, it would be nice if we had some snickers or something comfy, it was very hot in winter boots.
We had three kinds of eggs : boiled , scrambled eggs and mesh . Three kinds of cereal , lots more vegetables, three kinds of cheese, yogurt , two kinds of bread ( white or full seed ) , lots of fruits, omg the pancakes with blueberry jam was divine . The coffee was average ( the main coffee maker was broken and we had a mini jukebox Nescafe - soluble coffee ) .
Dinner had many dishes , even includes a soup , meats 2-3 types, fish sometimes , potatos/rice/mix vegetables, 2-3 salads, and many more types dessert.
The pool was ok , smaller than in the pictures, they said the water is 29 degrees but some days it was clear cooler and kids pool was even colder because the clock does not recirculate water from it , as happening in the main pool . The floor was washed every day though , did not seem so clean . Saunas were ok , fitness was a bit disappointing , it was small , old and hasbroken appliances .
The staff was'nt very friendly , but it does the job.
It was really ok that was shed ( free, heated , with a special radiator boots ) for ski equipment ( ski boots was not allowed in the hotel).
Inside smoking it's not allowed anywhere (not in the hotel, no restaurants, not in the upper bars on the slopes - all had special seats for smokers arranged outside with couches, chairs and tables and outdoor heaters).
We liked very much up in the mountains, was more personal in addition to gondola and ski slopes, you could go up by car (the road was ok and it was more advantageous to pay 12 leva parking than to climb with luggage and 2 children with gondola).
Although the hotel was located on the opposite side of the resort from gondola, the more likely we will go next year to the same hotel, we felt very comfortable there and you get very good value for money.
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