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“A good hotel”
Review of Hotel Orphey

Hotel Orphey
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Hotel Orphey
Ranked #83 of 95 Hotels in Bansko
Constanta, Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A good hotel”
Reviewed January 10, 2013

Indeed not a 4 star hotel but it has big rooms, with electrical heater so no problems regarding the cold, the breakfast was the same and poor in diversity and in volume, it has a ski rental and 2 shuttles that bring you to and from the skilift in each half an hour.The spa is good with a wet sauna and 3 kind of massage parlours.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jonilica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Greek first
  • Russian first
  • Any
English first
Sofia, Bulgaria
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 17, 2012

We stayed in of their lux apartments. Old furnished, thin walls, dirty floor, smelly WC and bathroom. The TV in the room was not working - they tried to repair it twice unsuccessfully.
Can not imagine how their standard rooms look like?!
Their All Inclusive system is funny. The meal was terrible - the quality was not so bad but there was no variety at all and was not enough for all guests in the hotel.
I do NOT recommend this hotel to anyone.

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
6 Thank Krasimira_k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bansko hotels

Rzeszow, Poland
Level 6 Contributor
159 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed July 9, 2012

Hotel itself is quite nice. Spacious rooms, well working Internet connection, secure parking. But service is another story. First of all, we were there at the beginning of July, with temperatures about 31-33 deg Celcius outside, but central air-conditioning was off, due to... well, saving money. We had a meeting there and even conference room was not air conditioned. I can't comment this politely, really. Similarly, fridge in the room was empty and turned off. Another surprise was restaurant, with smell of literally everything, just not good food. Choice would be probably ok, both for lunch and breakfast, but qualityof food and drinks were really low, not to mention the fact that nobody would care to check if still there is some coffee left or enything else for that matter.
Another thing is that even if they have nice outside space, it is not allowed to take food or drinks outside (??!). Talking about drinks, wine was 3 times more expensive than the same wine in the very nice bar just 100 meters from the hotel.

Room Tip: South side rooms has balconies, but are much louder. Before checkin in ask about AC.
See more room tips
  • Stayed July 2012, traveled on business
    • Value
    • Location
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Helpful?
4 Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patra greece
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 29, 2011

i am from greece.
the hotel servise Not interested at all for the customers . I was waiting the bus for an hour in the cold with my wife to get me back to hotel from ski and the receptionist said that the driver had worked .

  • Stayed January 2011
    • Value
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Helpful?
4 Thank amakry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Yorkshire
Level 5 Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed August 16, 2010

We travelled to the Orphey with some trepidation having read some of the reviews on here, but our fears were soon put to bed.
Our room was spacious, clean, and quiet with lovely views of the mountains.
The staff on the whole were polite and helpful, slight language problems at times, but hey, how many English hoteliers speak ANY Bulgarian?
The food was as expected in this part of the world, our only problem was the fact that our visit coincided with a conference of Bulgarian and American students. If you got the timing wrong you ended up in a long queue of students, who piled enough food on their plates to feed a family for a day in many parts of the world ! Or if they had just gone through the dishes were empty and a wait ensued for them to be replenished.
At times we felt a bit like second class citizens as the students seemed to get preferential treatment, and twice our meal times were changed at short notice to accomodate their needs.This was our main complaint, but when the hotel were told this the second time, they did allow us to eat 15 minutes before the hoards descended.
The hotel is ideally situated for the old town, 5minutes,but a long trek to the cable car station,unfortunately this was broken down, which made access to the mountain very difficult for walkers.
The pool was nice and relaxing after a day walking in the sun, although more sun beds would be welcome.
All in all a nice hotel, and certainly good value for money.
Bansko is a mixture of old and new, we stuck mainly to the old part, and found it an interesting and welcoming town.
We were also lucky enough that our visit coincided with the Jazz Festival which gave us access to great free concerts every night if we wanted them.

  • Stayed August 2010
    • Value
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Helpful?
1 Thank PaulNorthYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
galati
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 5, 2010

I recommend to the staff of the hotel to trait the foreign tourists like the bulgarian tourists. What that's means: in our journey the breakfast and the dinner was very poor in the days without bulgarian tourists. After that, when in the hotel arrived a lot of the bulgarian tourists, the eat was incomparabile better. In the same time, in the night of Eve was'n normal to "forgot" that in the restaurants weren't only bulgarian tourists-the only songs that played on the middle night were bulgarian... Shame of you. We paid a lot of a many to stay their and the staff didn't now to appreciate that. An other bad thing is the cleanliness. In front of the lift from the second floor was a carpet very dirty. That's not acceptable for a 4 stars hotel. In all hotel was a bad smell, a smell of burning woods. At the return at home all our things smelled like the hotel. Our conclusions are only one: we'll didn't come back and we'll didn't recommend this hotel.

  • Stayed December 2009, traveled with family
    • Value
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Helpful?
1 Thank someoneGalati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gosport, United Kingdom
Level 5 Contributor
81 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 15, 2009

The hotel is well located close to the main access points for the town, so easy to find, but in walking distance of the heart of the old town for sight-seeing and restaurants. Staff speak reasonable english and are very helpful. Our room was spacious and very comfortable, with a balcony and lovely views over the hills. A little tired and in need of refurbishment, but well looked after and very clean. At the time of our stay there were no other guests in the hotel, and it must have 60 rooms. This was not a problem except that it was eerilie quiet and they didn't bother putting out a breakfast buffet but just asked us what we wanted (which led to some strange breakfasts as a result of linguistic or cultural misunderstandings). We were told during our stay that they had problems with their credit card systems and we would have to pay by cash, suggesting they might be in financial difficulty - which wouldn't be surprising with all the new hotel and appartment developments on the other side of town. But while it is still there I would recommend Hotel Orphey as a very good place to stay and excellent value.

  • Stayed July 2009, traveled as a couple
    • Value
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Helpful?
3 Thank Steve-G23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Orphey

Property: Hotel Orphey
Address: Banio Marinov Str 2A, Bansko 2770, Bulgaria
Location: Bulgaria > Blagoevgrad Province > Bansko
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#35 Luxury Hotel in Bansko
#47 Spa Hotel in Bansko
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Orphey 4*
Number of rooms: 71
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Also Known As:
Orphey Hotel Bansko

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