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MPM Hotel Sport Bansko
Ranked #9 of 95 Hotels in Bansko
Reviewed March 6, 2013

Firstly, ignore all bad reviews. We cannot speak highly enough of this hotel. we did not have any issues with the hotel. The staff were all helpful and most speak a little english. Of those that did not speak any english, we didn't take this as them being grumpy It's not their fault for the language barrier. I guess that's what some reviewers have put down to grumpyness.

On arrival (arrived at 10pm ish) we had a plate of salad, bread and cheese and meat on a plate with an apple as well, in our room. Which was very welcome, at the end of a long day. The room was nice and warm when we arrived. Although we did turn the heating off, as it was a little too warm. But this was no problem. We turned the heating off pretty much each day, as the room could get quite warm. This was because the cleaners used to switch it back on each day. I guess they wanted to make sure the room was warm for our arrival back from the slopes. But no problem with us. We just turned it off when we got back in.

The room was cleaned daily. We had no issues with stuff going missing kept all valuables in the safe daily. The safe cost 30 lev for the week. We had the first day for free, which was nice of the guy on reception.

You get a card per guest upon arival for a robe, so you can use the spa area. The staff don't mind you walking through the reception area in your robe. And the roman baths are to die for at the end of a busy day. Although the pool is a little chilly, but that's probably because i'm a bit of a woose. LOL. You can also pay for treatments,but we didn't have any, so not sure of prices. I guess you could email them for the info.

Free wifi in the reception area. You can pay for it in your room if you like. Not sure of cost though.

The breakfast was really good, with plenty of choice from salad to hot cooked food and cereal with plenty of dried fruits to add to your cereal. There was also bread for your toast and tea/coffee making facilities. We filled or water bottles each morning with the water from the water fountain. The staff didn't say anything. I also took some fruit each day, as the prices on the piste are a little on the pricey side. ^ lev for a pint (which is about £3). Some may think that is ok. A slice of pizze was 5 lev, which i think was a rip off to be honest. If you walk 100 yards or so down into the town, you'd be paying a couple of Lev for 2 bottles of beer. So it's worth the walk of 50 yds or so. Plus the shops get cheaper, the further you walk down Pirin Street. So again shop around.

Evening meal in the hotel was also really good, again with plenty of choice from cold to hot. Don't want to harp on about the choice of food, but there was a good choice each day.As someone has mentioned in a previous review, the staff don't push the selling of drinks to the guests. So if you want a beer or bottle of wine, then you have to ask the staff for it. There is wa water fountain the the restaurant at all times. Not used to this as when we were in andorra, even the water was turned off at evening meal.

The hotel was in a great position, as we were just across from the ski rental shop and gondola. You could if you wanted, ski to the gondola. but we left the ski's and poles in the rental shop every day. You get a card on the first day, on which ou fill in your height/weight and ability. The rental staff rip the bottom portion off and give it to you. This bar coded ticket is for your ski's and poles. You then present this each day and get the same ski's and poles each day of your stay. The hotel has a room to keep your stuff, but it isn't secure enough fo rmy liking as there was no-one in their looking after the stuff. I've read on tripadvisor of someon having their ski things nicked. So the rental shop is best for keeping you things, or you could keep them in your room. The ski and boot room is accesses from either the spa area or from the rear of the hotel at the back of the irish bar.

The irish bar (under the hotel) made us laugh, as the only thing irish about it is they have a green wall and they sell guinnessand the other walls are clad in wood. But it was ok and the food was reasonable.

if you have lessons booked, you can use the VIP queue every day, as you need to be on the slopes for 10am each day. We were told that some of the other skiers having lessons were told they could only do this on day one, but we did it every day. Just show your ski lift pass to the attendant/security guy at thebottom of the stairs. To gain access to the VIP queue, you go through the rear of the gondola building and not through the main door.

I had my ski's re-waxed after a few days, as they were not performing too well. To get your rental ski's waxed or serviced, simply go through the rear entrance to the gondola, as if going to the VIP queue. And the first room on your right id the ski rental's service room. 60 seconds later and the're eaxed and ready to go. A really quick service.

The lessons are from 10am until 12, and 1pm until 3pm each day. That's if you have booked lessons.

If you haven't booked lessons, you mayhave to queue with the masses. You could try the VIP queue, but it may not work.

The rooms are of a good size and clean and warm. We asked for a piste view upon arrival and got one. We stayed in room 110, which was across reception and up one floor. I think that we did not have any neighbours as we never herd ny noise even at night. A good night sleep evey night.

Overall the resort is quite pleasant and has a nice feel to it. Will definitely go back. The pistes are varied and challenging and there was plenty of for all abilities. We had really good weather while there. It snowed for most days and was sunny on 2 days. Although the mist made skiing a little tricky on most days at the top of the mountain. Further down it was good.

As for night life, ther are quite a few bars within a couple of minutes walk from the hotel. But not too close.

Do not bother going to the curry night at mr Singhs. It was awful. You get a half pin of beer or spirit or glass of wine, and the curry is a choice of 2. Jalfrezi or tikka massala, but they were uncannily the same. No naan bread. Popadoms for starter and 3 massive onion baggi's. You have been warned....

If you have any questions, then please email me and i'll try to get back to you as soon as i can. We had a brilliant week there and will definitely go back. A little gem of a place, which will only get bigger.

While we were there we heard that they have permission for a second gondola, but there are some issues with the Pirin national park, which is adjacent to the resort. They aren't keen on the resort cutting down their trees to makeway for expansion of the resort. I think they could do with adding some more runs, to make the resort even better. While we were there, they had the european free skiing championships and the alpine skiing championships, which was good to watch on eurosport. Shame we didn't go and watch them and get on tv.

The staff are always willing to help, just be patient as some struggle with english. We were impressed by how nice the bulgarian people are.

Room Tip: Upon arrival ask for a piste view room. Low down if yu don't like too many stairs.
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  • Stayed: February 2013, traveled with family
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3  Thank whojackapunkeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 - 114 of 159 reviews

Reviewed March 2, 2013

Returned yesterday after one week at the MPM Sport Hotel in Bansko. I have to say that I cannot really think of anything negative to say. The hotel is relatively new and in very good condition. The rooms were large and cleaned daily. The restaurant served good food, it may be different to what you are used to but there was a very good selection and it was good quality. The staff were polite and friendly. The spa facilities were excellent after a day skiing and I was lucky enough to receive the free wi-fi in my room. As everybody else has commented the location could not really be any better. We had ski hire in our package but stored the boots and skis at the hotel which meant we really could ski down to the gondola in the morning then straight back to the hotel in the afternoon. Also as part of our package we were able to use the express lane at the gondola, the longest we queued was about 5 minutes - well worth it. I would definitely return to this hotel.

Stayed: February 2013, traveled with friends
3  Thank Hillma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

We just came back from Bansko, where me and my son, spent a great ski holiday. We stayed at MPM sport hotel, which has a great location; it’s literally on the ski track. So, all you have to do, is to put your skis and push on your sticks to join the crowd making the queue for the ski lift. Sometimes it took us 35 minutes to reach the cabin, and it was quite annoying. The hotel itself it’s good overall, the room was large, cleaned up every day, the only problem are the walls which are too thin, so you can hear everything the neighbors are talking. So, forget about taking a nap in the afternoon after a day spent on the ski tracks, especially if you are “lucky” to have a family who don’t bother to control their children. I think this is an issue the managing of the hotel must consider to improve, adding some molding to the walls, for example. The food was good, we cannot say it was excellent, but always was some choice to make. Talking about the resort, we found the ski pass a little bit pricy, almost the same price as in Austria, and the prices of the ski rent are very different, the quality of the skis as well, so it took us about three hours in the first day, to find a ski rent with a decent price. The one we found is just in the front of the hotel, a little to the right and it’s called Swiss ski & board rent. They have a very friendly and helpful staff and they propose decent prices for good skis.

Room Tip: Rooms facing the ski track are better, and avoid taking a room on the lower floors, they are noisy b...
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  • Stayed: February 2013, traveled with family
    • Value
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Thank Luciano_6410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2013 via mobile

Just returned from here- initially skeptical- but so didn't need to be! Although I was in room 11 on the road above a karaoke bar- it was still great!! The karaoke although you hear a lot- doesn't go on really past ten- the road- noisy- but double glazing solves that!

The breakfast buffet was brilliant- fry up- followed by croissants, evening meal- wonderful! Great soups daily- brilliant salads and nice selection of food from around the world- maybe not 5* but after a day I. The mountains it is certainly 4.5*
The room is clean and warm- spacious- the pool was large and wonderful- would recommend!

  • Stayed: February 2013
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3  Thank trurotravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

Went for a week boarding with a group of friends. The hotel is seemingly well turned out. However we found the staff grumpy. The rooms were quite large and smart for the price. WiFi is sort of available in the lobby or you can pay 35 Lev for the week if the signal reaches your room.... Breakfast and dinner buffets were pretty good. Drinks not included in the price for dinner however. There is a adjoining Irish pub downstairs which is karaoke bar. The spas facilities were of a good standard and a welcome sought after a day on the slopes.

The hotel has a ski out entrance to take you to the main gondola. Its about a 10 minute walk if its too slushy to ski/board down to.

  • Stayed: February 2013, traveled with friends
    • Value
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1  Thank MHoodUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

Just come back after spending a week at this hotel and we all (5 of us) thoroughly enjoyed it. The room was very spacious, warm and cleaned and tidied daily. The shower was lovely..power shower. Plenty of variety of food for breakfast and evening meal, definately something for everyone (even for a fussy 14yr old!). Staff were very friendly and tried being helpful but very little english spoken. Roman baths were the highlight of my day...as we skied back to the hotel i looked forward to relaxing in the baths for at least 30 minutes!! The best thing about the hotel was the LOCATION, only a short ski to the gondola and literally ski back to the door. Downside of our holiday was the que to get on the one and only gondola up to the runs, first day we qued for an hour and a half, rest of the week was about half an hour (only because we got there by 8am!) Also too many expert skiers on the blue runs whizzing past making me nervous and clipping the back of our skis...stick to the red & black runs and leave the blues for the beginners.

  • Stayed: February 2013, traveled with family
    • Value
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3  Thank misty60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2013

We stayed here the last week in Jan and on the whole were quite happy with this hotel but it wasn't without issues.

Pros-
Location - second best only to kempinksi and far cheaper.
Great maid service in the rooms, we left a large tip as the room was always cleaned and tidied well.
Lobby Bar and Irish bar were not bad prices and nice to use
Food for buffet breakfast and dinner was better than expected. Good choice and there was always something really nice even if you had to be a bit selective sometimes. The hotel is missing a bit of a trick for dinner as the service to sell wine was not really forthcoming and if they worked on this (ie actually offered drinks service instead of waiting to be asked!) they'd see more profit.
Pool, sauna and steam room available free of charge.

Cons-
We e-mailed several weeks before arriving to request a room overlooking the piste. We had a reply to say they would try to accommodate but couldn't promise which was understandable however on arrival we were given a room overlooking the street and another member of our party (who hadn't requested a room preference) was given a room overlooking the piste...go figure!!!
On evening of day 3 the mechanism of the bathroom door in our room (114) broke with me trapped inside it! I spent over an hour trapped while a parade of managers and technicians tried to get me out. The door was eventually busted open ("stand back!") to release me and the lock later changed the next day. It wasn't so much the technical issue that was a problem as I can imagine this could happen anywhere but I was really surprised that no-one even apologised let alone made any recompensive gesture....not good!!
Temp control in our room didn't work (prob why we felt it was a bit warm)
Spa area was a bit confusing, staff sometimes struggled with English, lockers had no keys and the man in charge of the area spent most of his time on his mobile around the pool when I was in there.

Overall I'd say this is a good hotel but hope they work on some of the above as it could be outstanding.

  • Stayed: January 2013, traveled with friends
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2  Thank ARace1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MPM Hotel Sport Bansko

Address: Pirin Street | Opposite the Gondola lift and ski-runs starting at the hotel, Bansko, Bulgaria
Location: Bulgaria > Blagoevgrad Province > Bansko
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #9 of 95 Hotels in Bansko
Price Range: $95 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MPM Hotel Sport Bansko 4*
Number of rooms: 100
Reservation Options:
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