This snow skiing trip was my first time travelling to Bulgaria. The ski resort near the chalet - Bansko, was great. Bulgaria offers a fun, different and very cost effective skiing holiday.

Our host Natasha was absolutely fantastic - anything we needed from translations and bookings to general information was handled by her, and she was a huge asset to our trip.

The chalet is a 15 min taxi shuttle away from Bansko town center, about a 25 Lev journey. Most apres ski, restaurants, bars and nightlife festivities happen around the center, so this is something to keep in mind.

There was an amazing restaurant walking distance from the chalet in Dobrinski, which I would highly recommend as a "must do" in an authentic Bulgarian Mehana (Tavern).

The chalet is really well cared for and looks just like the pictures or better! Great hot tub, full kitchen appliances and equipment. Fully self catering.

Before we even arrived at the Chalet we had a small car accident, Natasha was down in minutes to help us sort this out with the Bulgarian police, this helped us a great deal. The house was amazing, the perfect place to chill out and relax in after an energetic day. The open feel of the lounge, kitchen and dining room was great for social purposes. The hot tub was a true blessing! The whole week was totally amazing; I would defiantly recommend a stay here.

We were contacted by Natasha the week beforehand to check arrangements, she then met us and took us to chalet. It was very clean, the best equipped we have stayed in. The house is well maintained and and secure. The internet was fast and easy to use lots of tv channels to watch. The hot tub was the best way to end the day after skiing. Natasha couldn't have been more helpful sharing her knowledge of the area and very quickly sorting out the problem with hot water and keeping us informed. This was a great house for all our group aged 3 to 62.

Well what a fabulous Christmas !! This is the first time we, 2 families of 4, had been on a skiing holiday and Natasha & Doug made the whole process so easy for us. The food parcel left for us when we arrived was very much appreciated as we were late arriving. The help she gave us booking our ski equipment was also fab and we got a very good deal. And not to mention getting 2 of us collected half way down the mountain.

The house is fabulous and we wanted for nothing. It had everything and lots more that we needed for our Christmas stay. It was very comfortable at all times and the open fire made it very cosy. It is a very stylish and socialable house. Sorry about the broken pig but we hope you like the replacement.

And to top it all after a very hard day skiing the hot tub was what everyone needed - it was fabulous.

Nothing was too much trouble for Natasha and her help was always on hand. Even down to giving us 2 mobile phones which was great as our group generally got split up every day.

The house was about 10 min taxi drive from Bansko but again Natasha recommended taxis to us. We liked being away from the busy town and the village Dobrinishte had a fabulous authentic restaurant and to eat out was very reasonable. We ate out far more than we thought we would.

We would definitely return to Pirin Chalet and would definitely recommend it to everyone.