We arrived on Friday, they treated us like dogs, our room was dirty, so we had to change it. The pool in the Spa was alright, bit way to small. The food in the restaurant was good, and that's the only good thing I can say about this hotel. The sink in our room was blocked by hair from other customers and the shower didn't work. We made a grand scandal and they sent us a fruit basket
and some wine which was OK. Overall I'll never come again or recommend this place. If anyone visits Bansko, there are far better options.
- Official Description (provided by the hotel):
- Best Western Florimont Hotel Casino&SPA. This is a modern mountain hotel offering wide range of services, high quality and traditional Bulgarian hospitality.* Situated at the entrance of the town, 10 min. away from the town center,1.5 km away from gondola lift* Comfortable, elegantly furnished rooms* Hotel services: SPA Center, Fitness, Sauna, Massage, Steam Bath, Kids Club, Beauty salon, ski equipment storage, transport from the hotel to Gondola lift* Restaurants and entertainment places: Main restaurant (buffet / a-la-cart), Traditional Bulgarian restaurant - Mehana, Casino, Disco Club, Erotic Bar. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Florimont Hotel Casino And Spa