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“Second time - as good as the first time”

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Pirin River Ski & Spa
Ranked #2 of 95 Hotels in Bansko
Certificate of Excellence
Reviewed January 28, 2014

This was our second stay at Pirin River Ski & Spa. I have stayed at many hotels in Bulgaria, and I have to say that this hotel has the friendliest staff I encountered in any hotel in the country (and much better than many hotels abroad).

The room (a suite) was spacious, the furniture was in great condition, and the fireplace was a nice addition. Breakfast was rich and varied, and so were the dinners.

We'll be back in Bansko, and we will book Pirin River Ski & Spa again.

  • Stayed: January 2014, traveled with family
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1  Thank Vtrestian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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172 - 178 of 304 reviews

Reviewed January 27, 2014

We've been to Pirin River Ski & Spa for the second year in a row and will return for sure! The rooms + spa area are very clean. I recommend to book half board as the restaurant serves delicious & various buffet every day. The personal knows English and provide immediate assistance in any matter.The location is close to gondola station and the ski shuttle is constant, without delays.

  • Stayed: January 2014, traveled with friends
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Thank Cristina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PirinRiver, General Manager at Pirin River Ski & Spa, responded to this reviewResponded January 28, 2014

Hi Cristina,
Thank you very much for taking your time to write a review about our hotel. I am very happy about all the positive comments that you wrote about the services of our hotel, but I am especially glad that you liked the buffet breakfast and dinner, since this year we have done a lot of improvements in the Restaurant both as to our Chefs and also to the variety and quality of the menu. Feels good to see that our guests feel the positive effects :-) Last but not least, let me say that it is always a pleasure to have you and your friends as our guests and I am already looking forward to welcoming you guys to our hotel again this winter or next year! Let me assure you that we will always do our best to make your holidays as carefree and as much fun as possible! Best regards from the whole Pirin River Team, Katarina Golev, Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2014

Very good location, comfortable rooms, good breakfast.
Warm hospitality. We stayed 11 nights and I can say that I have nothing to complain. Hotel has a shuttle bus for ski area but we have our own Car. In the hotel is a Free parking area as well.

  • Stayed: December 2013, traveled with family
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1  Thank elidoula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2014

Hotel Pirin River Ski & Spa, Bansko, Bulgaria, have a very good location - everything is close: gondola station, old town, markets ... The hotel have an underground parking. There is a shuttle which will take you straight from hotel to gondola station and, when you finish with skiing, the shuttle will take you back. Rooms cleanliness and, overall everything is on very high level. The personal there is very kind and will assist you in any possible way.

  • Stayed: January 2014, traveled with family
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1  Thank trajcevm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2014

We stayed at a 100 sq.m. and two floor family apartment on our summer trip to Pirin mountains and enjoyed our stay a lot. We did not try out the spa.

Pros:
+ Comfortable and spacious apartment with good amenities
+ Good facilities: children’s play room, nice restaurant, etc.
+ Free wifi, garage, cable tv
+ Great views of the mountains from the balcony
+ Friendly service
+ We visited during low season and had booked a 50 sq.m. apartment. At the reception they gave us a free upgrade to a 100 sq.m. apartment (family apartment for 6 adults and 1 child). Nice addition!

Cons:
- Maybe not a prime location; some 10+ min walk to the gondola

in summary: A very good apartment for a comfortable long term stay. This is one of the best places I have stayed in Bulgaria. Quality is on a par with a price tag.

Room Tip: The big family apartment is definitely worth it.
See more room tips
  • Stayed: July 2013, traveled with family
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1  Thank Petri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2014

Just got back home from the best holiday, and pirin river played a big part. Cannot fault them at all, always friendly and willing to help with anything. They even wheeled an additional single bed in our lounge because one of our disorganized friends couldnt find anywhere to stay. Great place for aholiday

  • Stayed: December 2013
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1  Thank markqewpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2013

Great Holiday in Bansko 4 days fantastic skiing, good wine, good food and great people!
What made the holiday perfect was the Pirin River Ski and Spa resort. A fantastic venue with the friendliest staff who made our stay a real pleasure we will be back next year!!

Michael Forrest

  • Stayed: December 2013, traveled with friends
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3  Thank Michael633
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pirin River Ski & Spa

Address: Ikonom K. Chuchulayn 74-78, Bansko 2770, Bulgaria (Formerly Pirin Rise Apartments)
Phone Number:
Location: Bulgaria > Blagoevgrad Province > Bansko
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 95 Hotels in Bansko
Price Range: $72 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pirin River Ski & Spa 3*
Number of rooms: 44
Official Description (provided by the hotel):
Hotel Pirin River Ski and Spa is TripAdvisor’s Travellers’ Choice 2015 Winner in three categories - Best Service – number one hotel in Bulgaria, Family (number one hotel in Bansko, number two hotel in Bulgaria) and Bargain (number two hotel in Bansko, number three hotel in Bulgaria). Many wonder – WHY ARE WE THE BEST? Actually, the answer is very simple – we care about our guests and we love what we do. That is why all of us at Pirin River Ski & Spa always do our best to make sure that our guests will have fabulous, fun and carefree holidays. We think that our guests are the ones that can best describe our property. This is what they say.... “…We spent 9 days and every day was special…” “…Amazing service! The front desk was very nice, patient and helpful...” “…If star ratings were awarded on service alone then this hotel would be a 5*…” “…All staff speak English amongst many other languages…” “…On arrival, we were immediately impressed with the hotel and apartment. Both were 'high spec', spotless and modern, yet retaining the traditional Bulgarian style for authenticity…” “…We were pleasantly surprised by the gorgeous room we had with a balcony and a view of the mountains. The living / kitchen area is spotlessly clean with a comfy corner couch, a fireplace, dining table, tv and all utensils and cooking facilities you could need. The bed was comfy and there was plenty of storage and a safe. The bathroom again was spotlessly clean…” “…TV stations with dozens of channels worldwide, Internet connection (WiFi) that was awesome and fast…” “…The Spa is really well looked after, 2 saunas, a turkish bath, a nice size pool and a jacuzzi is what you would expect to find at a 5 star hotel...” “…The pool is nice and both our girls loved it. It was always clean, warm enough (in most of the days it had 31-32 degrees C…” “…Massage and treatments were lovely and very good value!...” “…The food.. I have never eaten better food for that money! brilliant!...” “…The breakfasts were really fantastic! A really substantial variety of food to eat. The fresh fruit salads were really good. The eggs and bacon and chocolate pancakes were really great too….” “…Lots of variety with meals and plenty of fruit and vegetables. We were a varied bunch but there was plenty of choice for us all. We've always gone self-catering before but we will certainly be back half board again in this hotel…” “…The hotel has a cozy bar serving amazing hot chocolate and other drinks - the 2 Lev (65p?) bottles of local beer are awesome…” “…The bar man was really lovely too, very friendly and made terrific cocktails…” “…One of the real selling points for this hotel is that you can get your lift pass and equipment at the hotel! If the equipment you want is not available at the hotel then they will arrange it for you with other shops in the town, they were really accommodating to us…” “…There is a shuttle bus from the hotel to the gondola, and we never waited more than 5 minutes for the driver to appear. Perfect with the kids. I didn't have to carry 2 sets of skis far at all!...” “…The hotel organised our transfers to and from Sofia and the drivers were friendly and punctual, and the cars very comfortable…” “…An advantage for us was also the parking…” “…Situated half way between the gondola and the old town it is in a perfect location…” “…I liked the location as it was very quiet, not on a main road or next to any night clubs - however a very short walk to those!...” “…Everything was so easy . We didn't leave the hotel except to ski…” “…You really get there, for a reasonable price, significant utility, quality, simplicity... and a warm atmosphere…” What should we say? Fantastic description! A big THANK YOU to all of you for your kind words! You all are the reason why we love what we do… and an inspiration for us to continue improving… You have not been in Pirin River Ski & Spa yet? Well, maybe it is time for you to visit and write your own story about Pirin River Ski & Spa...right here on TripAdvisor... ... more   less 
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