Belvedere is a nice apartment complex, with modern and somewhat bland furnishings, very nice outdoor pool area, best beds ever, almost no toiletries in the bathrooms. We enjoyed our stay -- using a discount voucher that gave us supposedly 51% off the real value of the price. Well, it was good for the discounted price only!
The apartments are nice and spacious but poorly maintained, if at all. The sink and shower cubicle were clogged, shower head fell off, shower door fell off, ironing board damaged, 2 main lights needed new bulbs ... Watch out for surprises for your kids -- the main socket in our bedroom, right by the bedside lamp, was sticking out with the cable coming out too! Hadn't anyone noticed it??
The good thing is the maintenance staff took action immediately as soon as we reported the problems to reception.
Cleanliness -- not good. We were given a new apartment on our 2nd day and it needed a lot of cleaning as it had been left uncleaned for the past few months. After we took the apartment, they mopped the floors well but did no dusting and left the fridge untouched.
Food -- not bad but don't count on it. Breakfast is definitely less than average. The coffee is pure dishwater. But you'll get full. Dinner is better, some of the dishes are cooked better than others. I asked why the spaghetti came without any cheese and was told it only comes with tomato sauce (more like tomato thick water without a taste). If the cook tried to immitate Italian or Chinese cusine, he surely missed the point! But I'd say the Tarator (yogurt and cucumber soup) was the best ever.
The service was rather impersonal but to be fair, they dealt with our concerns for room maintenance and changed our apartments when it became aparent they'd made a mistake with our reservation.
The pools were good but the Spa design is illogical -- the jacuzzi is located quite far from the pools, in a dark quiet area, it discourages visitors from using it.
Best tip -- do try Belvedere but do NOT pay the full price.
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- Also Known As:
- Belvedere Holiday Club Hotel Bansko