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4 - 9 of 54 reviews
Reviewed February 20, 2018

Let me start from the beginning, location of this hotel is nice but far from gondola lift. You need a transportation to go to ski.
The rooms are spacious and clean. We had an one bedroom apartment and the bed in master bedroom was ok but the sofa in the living room very uncomfortable. Kitchen equipped with basic staff.
Ladies at the reception never smile as well as the personnel in the restaurant. They are looking like pissed off everything.
We have payed for HB but we went to eat only few times.
The food was every day more or less the same, for breakfast the orange juice was some kind of syrup mixed with water, no fresh scrambled eggs but instant... For dinner the same, very few choices and everything with some sauces, mixed...
The swimming pool is very small and very crowded, they put so much chlorine that everything smell on it. After first day in the pool the kids get some skin rash after what we did not went anymore.
In general I did not recommend this hotel for families with small kids.

Room tip: Ask for rooms looking toward the city.
Date of stay: January 2018
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank obradrosikj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2018

If you are looking for cheap and cheerless this is the place! I could wax lyrical about the appalling service....it is truely remarkable bad, if you can laugh if off then come here expecting a roof and some grub and you will not be dissapointed. There is a trek to the 2 hour !! Yes 2 hours!! queue for the gondola and the "free minibus" was totally over subscribed so budget about £25 for a taxi a day.

Date of stay: February 2018
Thank Famfun11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2018

We got off to a shaky start with no curtains on the window of our top floor 2 bed apartment, with the security lights shining into the room!! as they could not find curtains the next day they moved our room to the ground floor and was much better. The breakfast was always busy but tasty fresh food was good and we did have dinner one night which was tasty and good value for money. There are some niggles with the hotel but all in all the staff were helpful and we enjoyed our stay.

Date of stay: February 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank TThomson190780
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2018

from location / facility perspective ok; the apartment was large and well equipped;

from service perspective - steps to be done
the attitude of restaurant staff (especially the boy) during breakfast was quite disapointing

Date of stay: February 2018
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank TouristRR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2018

I`ve never seen such a miserable hotel!We checked-in on 18 January 2018.When we entered the room we noticed a lot of problems regarding cleanless and the heating system.The room was full of wholes in the walls, cold air coming from outside.The heating system was not working (and when Isay it was not working-i mean that in the room were about 17 degrees) and the solution that they find it was bringing us an electrical heatear, if that`s possible at a 4 star hotel.The carpet was full of MOLD!The walls have signs of damages all over the room.I cannot describe in words what we saw in this room, but I can proove all this by photos..

Date of stay: January 2018
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank irinnatudor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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