Me and my fiance stayed in this hotel in February 2011. We were very pleased by the experience. The hotel is new and modern, and the rooms are really spacious. They might get too warm, but that is far better than having them cold in the middle of winter.
The pool is the biggest one in Bansko I believe and never too crowded. The spa center was decent. The hotel might be a bit far from the gondola, but the shuttle bus was frequent and there was never more than a 5 or 10 minutes wait.
The only minus is perhaps the variety of the food - is was satisfactory, but not more than that. All in all, our stay was lovely and very comfortable.More