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“MOUNTAIN PARADISE (3)”

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Mountain Paradise Apart Hotel
Ranked #66 of 95 Hotels in Bansko
Greenock, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“MOUNTAIN PARADISE (3)”
Reviewed March 11, 2014

We stayed in mountain paradise (3) in early feb 14 for 1 week , we found MP3 very good and my kids enjoyed using the pool area every day. The hotel is about 5 min walk to the Gondola although the hotel has a free bus running from about 08:15. The bar area is open every night and you had free wifi in the rooms and there was also a kids play area. The walk into town in the evening was about 5 min and there were lots of restaurants and bars to choose from .

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank graham c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Greek first
  • Russian first
  • Any
English first
Derby, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 25, 2014

Went alone on a trip from Athens to Bansko. I stayed for 6 nights in Mountain Paradise a 4-star hotel about 10 min walk from city center and 5 min walk from lifts to the ski center. Room service was good the ony thing was missing was that you could only get soap once. Fully equiped spa with swimming pool, jacuzzi, hamam and sauna all for free. There was massage also but you have to pay. Breakfast was pretty good with full buffet but dinner was a bit tastless at times.

Room Tip: Rooms (except vip) are almost equal. More ussually the better rooms (with fireplace,bigger bathroom...
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  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Steve_Bo19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 22, 2013

Stayed here for a week , good value for money and within walking distance of gondola. Room was perfect. Didn't try the food, but everything else spot on. Hotel was clean. Skiing was great. Staff could be friendlier, however they were perfectly polite. Would go back as my main concern was the location which was great.

Stayed February 2013, traveled with family
Helpful?
2 Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 9, 2013

Dirty toilet in room, broken door handles, very old and small tv, rude personel, crappy breakfast, definetely not 4 star.. Maybe1 star

Example: breafast closes at 9.30. We go at 9 and there is no juice or coffee!! Staff talks with each other. A guest tries to take coffee from the machine at 9.30 and someone from the personel closes the machine in front of him without telling anything.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank l3fman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bansko hotels

Ohrid, Republic of Macedonia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 22, 2013

We stayed in this hotel twice, this year and previos year (January 2012).
This is an average hotel, far away from a 4 star hotel, don't know why it is like that. When you compare it with other 4 stars hotels, you'll not find anything similar.
In this hotel, all the things are so simply. You don't have internet access in the room, even though you want to pay to get 24 hours access, there's not an option like that, like in most of hotels. The Wi-Fi in the lobby was OK, but in a case of a lot people in the lobby.... it was awful, you cannot open your e-mail, facebook etc. The shuttle bus transfer to the gondola lift.... you are able to use it from 8.30 to 10.30 from the Hotel to the Gondola Lift and after 15.30 from the Gondola Lift to the Hotel until 17h. It was a disaster for the people who go on skiing with a half-day ski pass and those ones who come back from skiing earlier. The SPA centar was not anything special, just an average one with jacuzzi, swimming pool, sauna and steam bath. Rooms were ok, you have a kitchen, good accomodation, the bathroom was small but still big enough for a shower and all other things.
One thing that was shortened this year compared to the previous one, there was not a table tennis and a lot of things were on paying which were free in 2012.
The food was terrible, both years. The breakfast could pass, standard breakfast choice... but the dinner, it was awful. The dinner is bad in most of hotels because of the Bulgarian cuisine.
You have billiards in the lobby and that's what you can spend some minutes on.
As I said in the title of my review, the value you pay just shows what you get in a Hotel, but still not bad to have an excellent holiday in Bansko once again.

Room Tip: Apartments close to the bar in order to have Wi-Fi signal. (Two-bedroom apartments)
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank igorjos9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 9, 2013

I went with my freinds (10people) for ski in Bansko and we choose the specific Hotel, (4*hotel)
-The stuff was very rude (not only the girls in the reception were sitting in their chairs while we were speaking with them but they played also with their mobiles)
-the bedrooms was diry
-from our frineds money have been stolen
-a cleaninhg lady came to my room and to bring me toilet paper at 18:00 and told me to go the others rooms to give paper my self,
-the breakfast was terrible, the butter was cold, we werent able to take our coffe to our rooms.
-we woke up every day very early (7:00) in order to be ready at 8:15 to go to the lifts with the shuttle bus of the hotel but never was there, although we were told from the reception that leaves every 15 minutes. we were listening every morning a new excuse.
-the shuttle bus never was at lift at 16:30 to pick us, although they told us that will be there every 30 minutes.
-The Jacuzzi was not working
-for sure is not a 4* hotel, as far as concern the service and the cleaning

I travel a lot, i used to work in Hotels in Greece in a very responsible potition in Kos island, i work in the biggest Travel Agent (TUI Travel Plc) and i DID NOT recomend the specifci hotel for any reason.

Thank you

  • Stayed December 2012, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank Nikoleta F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 30, 2011

At first the hotel looked amazing from outside but once you get to your room you will see that this is no a 4 star hotel.
It is located at super convenient location which is close to the ski lifts and downtown and I must say that's about the only great thing about this place.
The maintenance is very poor for a 4 star hotel, there is no hot water in the morning, people smoke in the restaurant, they don't clean the rooms daily, the bathroom floods everytime you take a shower, there is no toilet paper nor shampoo or conditioner, and most importantly the bedsheets were nasty, I mean nasty.
Now, if I was booking a hostel, it would be a sin to complain but this is absolutely not acceptable from a 4 star hotel.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AAtanasov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mountain Paradise Apart Hotel

Property: Mountain Paradise Apart Hotel
Address: Muratovo ezero Str 10, Bansko 2770, Bulgaria
Location: Bulgaria > Blagoevgrad Province > Bansko
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #66 of 95 Hotels in Bansko
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mountain Paradise Apart Hotel 4*
Number of rooms: 150
Official Description (provided by the hotel):
There are 2 studio apartments next to each other so if you are with friends they can be next door to you. ... more   less 
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