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“Excellent Service & Hotel”

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Econo Lodge Pine Bluff
Ranked #10 of 14 Hotels in Pine Bluff
Tulsa, Oklahoma
1 review
“Excellent Service & Hotel”
5 of 5 bubbles Reviewed November 29, 2013

The Red Roof Inn is a wonderful hotel to stay in. The service is on point and they are very nice and they clean my room very good. Mrs. Allen is wonderful she made me feel like I was at home and direct me to the best restaurants in Pine Bluff, AR and she really know how to multitask and still help out future clients who are coming to the hotel to check in. If you come to pine bluff and go to the Red Roof Inn, I promise you, you will get treated right amd you will sleep like a baby on their beds and its a safe environment to.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn w, General Manager at Econo Lodge Pine Bluff, responded to this review, December 16, 2013
Hello David,
I am glad to hear you had such a wonderful stay here at the Red Roof Inn in Pine Bluff. We work hard every day to make sure everyone that comes in is treated like family. I do hope to see you back agian soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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46 reviews from our community

Traveler rating
    13
    9
    2
    3
    19
See reviews for
18
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Kansas City, Missouri, United States
2 reviews
4 of 5 bubbles Reviewed October 8, 2013

The room was neat and clean. The staff was very friendly and professional. Debra was very attentive to every need. She really showed "Down Home Southern Hospitality", she was great. I felt really safe visiting the Pine Bluff property. The location is great, only minutes from everything.I will be staying there again. I have also convence my siblings to stay there on their next visit.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn w, General Manager at Econo Lodge Pine Bluff, responded to this review, December 16, 2013
Hello Judy,
I am happy to hear that you had a very nice stay and we do hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
5 of 5 bubbles Reviewed October 4, 2013

I travel 20 days out of the month and have stayed in several large chain hotels and motels. I have never had a Manager, (Debra) , give me a call back to accommodate several requests. I have several other associates that travel to the same locations as I. No other manager was willing to give all of us a group discount. Also, other hotels do not serve breakfast before 6 AM. Debra provided us with breakfast at 4 AM to meet our work schedule. I am also impressed with the professionalism of Cookie. I arrived early to the motel and she had the maid (who was dressed in a blue uniform) clean a room for me ASAP. I did not have to wait until check in time to get ready for work and was able to get my valuables into the room. I was surprised to find security measures for my vehicle. I was given a parking permit sign to put into my automobile. This motel treats its customers like a four star hotel. If you are traveling to the Little Rock AR area, I would suggest you try this motel.

  • Stayed October 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank RJK1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn w, General Manager at Econo Lodge Pine Bluff, responded to this review, December 16, 2013
Hello,
Thank you for chosing the Red Roof Inn in Pine Bluff for you recent trip. We try to make everyone that stays here feel like family and we try to make it feel like home. We look forword to seeing you in the future!
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Houston, Texas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed August 26, 2013

I choose this hotel based on the recent reviews I read here on TripAdvisor. My family and I were in town for a birthday party. Myself, my husband and our two small children. I had a very different stay from the last travelers. I booked my room online through Booking.com so I'm not sure if I my first issue is because of the hotel or Booking. Apparently my booking was lost in translation because my non-smoking double was somehow converted to a smoking king room. I say somehow because the girl at the front desk unprofessionally put the blame off on someone else, constantly saying that "She" put things in wrong. Indicating that some other woman handles that thing and flubbed it up. It was only until I mentioned Booking that the girl said they often have issues with Booking and have to call them. It didn't sound believable. It sounded like my reservation came in and someone was too lazy to put it in the computer. That caused me time and money. I ended up having to get a room at the going rate which cost me more money than when I booked online.

My second issue was not with the room per se but with the cleanliness. As soon as we walked in the door and I switched on the light by the door a cockroach crawled across the top of the microwave. I immediately took off my shoe and killed it. The comfortability of my stay had already gone downhill and that was just oil slicking the path. To top it off, one fo the pillowcases and several of the towels were stained. But by the time I discovered that, it didn't even matter. I won't be staying at this hotel ever again. I don't care if it is the cheapest thing in Pine Bluff.

  • Stayed August 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank MrsMomOf24rmTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marilyn W, General Manager at Econo Lodge Pine Bluff, responded to this review, December 21, 2013
Dear MsMomOf24,

I am sorry that you had such a bad experance her at The Red Roof Inn in Pine Bluff. We are currently under new managment and I asure you your problems you have incounted durning your stay have been resolved. We are in the process of retraining all staff and bringing things to a better standard.

I incourage you to come back and visit us on your next trip down to Pine Bluff.
Thank you for your time,
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Travelers are raving about these Pine Bluff hotels

Chicago, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 2, 2013

I came with to Pine Bluff with my aunt to drop my cousin off for school. Our original plans feel through so were looking for a reasonable hotel. Red Roof Inn was the least expensive. We came with low expectations. Ms. Debra & Ms. Cookie greeted us and showed us the room before booking it. They were very nice and help us with every question we had. They even allowed us to call them for directions in case we got lost in the town. The rooms were well beyond our expectations. We will be coming to Pine Bluff for the next 4 years and the Red Roof Inn will be our first choice.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steven T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marilyn W, General Manager at Econo Lodge Pine Bluff, responded to this review, December 21, 2013
I am happy to hear that you had a great time here at the Red Roof Inn. I will pass along the positive review to Ms. Cookie and also let the other staff know that they did great.We are looking forward to seeing you on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 23, 2013

The employees at the Red Roof Inn were so accommodating to our needs. Nice pleasant staff and very efficient. My kids loved the swimming pool! The rooms had flat screen televisions in them. The breakfast was great . Staff was always available 24 hours a day for anything you needed. I would recommend this place to many families. The stay there was an added plus to my family reunion. I will be coming back in the near future!!!!

  • Stayed July 2013, traveled with family
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Helpful?
1 Thank Peete30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marilyn W, General Manager at Econo Lodge Pine Bluff, responded to this review, December 21, 2013
Hello Peete30,
I am happy to hear that you had a great time this past summer here at the Red Roof Inn in Pine Bluff. We strive to make our guest happy and their stay enjoyable. I will pass along the posative review to the other staff members to let them know they did a great job and to keep it up.
We look forward to your next trip back here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grenada, Mississippi
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 18, 2013

Ms. Debra and Cookie were friendly and very accommodating. We did not have reservations, just rode up on our bikes and they made sure we were taken care of. Over our 5 day road trip, this was by far the best place we stayed. Would definitely stay there again.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marilyn W, General Manager at Econo Lodge Pine Bluff, responded to this review, December 21, 2013
Hello Mr. James G,

I am happy to hear that you were trated very well durning your stay at the Red Roof Inn. We hope to see you again on your next motorcycle trip.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Pine Bluff

Property: Econo Lodge Pine Bluff
Address: 210 N Blake St, Pine Bluff, AR 71601-3227 (Formerly Red Roof Inn)
Phone Number:
Location: United States > Arkansas > Pine Bluff
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 Hotels in Pine Bluff
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Econo Lodge Pine Bluff 1.5*
Number of rooms: 54
Reservation Options:
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